It seems today a lot of servers think they are NOT responsible for a menu price not matching the check price when it's check time in restaurants, which is NOT TRUE. The fact is, my server can take a menu and verify each price that is listed. A lot of restaurants do NOT list their soft drink or tea prices and a lot do not list their alcohol prices. Some restaurants even have happy hour prices, so there are no prices to check for alcohol during that time even though a particular restaurant may have their alcohol price listed.
Some people may say I would blame a cashier at a grocery store, but that is 100% TOTALLY DIFFERENT. The cashier would have to physically go to each shelf BEFORE they would scan each item. A store has much more items than a restaurant has. A store has changing prices very often, sometimes weekly compared to a restaurant which changes their prices maybe every few months or as very little possibly as once or twice a year. Also, the cashier at a store DOESN’T have a paper that lists only about 100 items or less even, to check the prices. Stores have thousands of items. So my point is, I don’t blame a cashier in a store for a price that doesn’t match the shelf price, because they do not have a list of prices like a restaurant provides. Even if a store did, what price matters is what is on the actual shelf. Also, the cashier isn’t working for tips, so WHY should they care about the customer’s money? My point is, when it comes to servers charging customers in restaurants, THEY are 100% RESPONSIBLE FOR WHAT THEY CHARGE A CUSTOMER, which a cashier in a store is NOT. If anything, the cashier has no idea what the price is before it is scanned and they cannot go to each shelf to see what the price is of each item, because that could take up to 10 minutes just for 15 items, probably more time even.
If the customer can take a menu and make sure they are charged correctly, SO CAN MY SERVER! I understand my server has sometimes 4 other tables to deal with, but you have to EARN your tip by caring about your customer’s money by not making the CUSTOMER do something you COULD have done.
http://www.chilis.com/menu/print_menu.asp?Unit_ID=001.005.0647&tierID=62&menuType=Dine+In
Take this menu for instance.
Let’s say this is for a party of 2:
SOUTHWESTERN EGGROLLS - $7.29
BACON BURGER - $7.29
CRISPY HONEY-CHIPOTLE CHICKEN CRISPERS - $8.99
2 Cokes
CHOCOLATE CHIP PARADISE PIE® - $5.29
Let’s say the price on the check after my server has printed it out has:
BACON BURGER - $7.99.
Just because the price isn’t correct in the computer system doesn’t mean my server isn’t responsible for charging me correctly. Sure, you can fault the managers and owners at first, but honestly, the person that is charging me is the person to blame 100% for it getting to the customer. Tips are supposed to be EARNED by preventing an overcharge from getting to the customer. The server should EARN their tip by making sure they are charging their customer correctly.
Some servers feel it’s not their fault, because the computer has that price. It IS their fault, because by my server not comparing the menu prices with the check prices of each item except for the cokes which are not listed, it makes the CUSTOMER have to compare the menu prices of the items with their check. If the customer can easily do that, WHY can’t the server? I should be able to trust that my server charged me correctly. I also feel, HOW can you call this situation a true “MISTAKE” if you haven’t attempted to make sure the prices are correct that you are charging? I wouldn’t call this a “MISTAKE” honestly; I would call that pure LAZINESS and BEING UNCARING about your customer’s money. I feel you want your customers to tip you well, so WHY would you not care if you aren’t charging the customer correctly?
Lots of people on one of my blogs on another site said things like this:
"And how exactly is a computer error a servers fault?”
My response: The server can take a menu(could even be a to-go menu even if the restaurant has to-go menus) and compare each price on the menu with the check price. The computer price doesn’t count. What counts is what price the CUSTOMER is presented, just as when you are shopping. The differences are when a person is in a store, the cashier doesn’t have a list to verify the prices, the prices change weekly sometimes, and the cashier would have to go to the shelf to find out the price as well as when they actually SCAN the price, they do NOT know BEFOREHAND what the price is considering the cashier would have to go to each shelf to find out each price which would be insane to do. When you have a menu though, you have a way to verify what you are charging me. Usually restaurants don’t change their prices every week or even every month. There are no prices on shelves either to verify, which means it makes verifying a LOT EASIER by having a list of prices, which stores don’t.
"If something is inaccurate by a couple of cents, surely you can't blame the server."
Of course I can, because if the customer can grab a menu and make sure they are charged correctly, so WHY can’t my server do the same? They seem to also claim they don’t have time, which is BS. It doesn’t take a whole minute even to verify let’s say around 7 items. If the party is large, sure, if it’s like 20 items, it may take a couple of minutes. I feel if the server wants a good tip, they HAVE to care about their customer’s money, otherwise HOW can they expect their customer to care about theirs? A tip is EARNED, NOT A RIGHT! You earn it by NOT stealing from your customers, which by not even attempting to TRY not to overcharge the customer, you in fact INTENTIONALLY overcharging someone, which IS STEALING. If you don’t try, it’s NOT A MISTAKE, NO MATTER WHAT WE ARE TALKING ABOUT.
It’s very simple to compare the prices on the menu with the check prices. It’s not that difficult and honestly, if the party is small like a party of 2, it wouldn’t even take a whole minute. It would, at the most take around 20-30 seconds. Since my server is the person that is CHARGING me, they have the POWER to notice an overcharged item BEFORE I do and get a manager to FIX IT. There’s NO REASON to be uncaring and lazy not to verify the prices. My server should EARN their tip by caring about MY MONEY, NOT JUST THEIR MONEY. It’s like if you can’t take 30 seconds or less to make sure you aren’t stealing from me, then I can’t take 2 seconds to give you a good tip. It shouldn’t be on the CUSTOMER to have to verify each price of each item on the menu they ordered. WHAT is a tip for then, if my server doesn’t care about my money?
If my server can READ, they can make sure each price is correct that is listed. As I said, MOST menus do NOT list soft drink or tea prices. A LOT of menus also do NOT list their bar drink prices. Sure, there are SOME restaurants that do list their drink prices, but A LOT don’t. In the example above, my server would have only had to verify 4 prices. That’s truly not too much to ask I feel. Obviously, a party of 10 would take a while, but honestly, I feel if I served a party of 10, I would be extra careful to make sure I wouldn’t be undercharging as well with that many people all at once to deal with. My husband and I have been undercharged MORE than we have been overcharged.
"If it is a computer error, then take it up with management because THEY are responsible for the correct prices IN THE COMPUTER."
This person states that the manager is responsible, but if you think about it logically, the manager is NOT the person actually “CHARGING” me, it’s my SERVER that is. The manager is NOT handing us our check. The manager is at first responsible for why it happened to BEGIN with, but you CANNOT blame the manager for the ***CUSTOMER*** getting the overcharge, because that responsibility is on the server. The server is responsible for charging the customer correctly no matter what they have to do to make sure the check is correct. A good tip is for my server’s effort to make sure I do NOT get overcharged.
"If you are overcharged by 4 CENTS, blame it on the computer."
Another person states blame it on the computer. We human beings are truly SMARTER than a computer and can notice mistakes. Just as when we write “your” and “you’re” spell check will NOT know we didn’t write the correct word, it’s the same type of situation. You make your own destiny. If the computer is wrong, that DOESN’T mean you have to put 100% TRUST into a machine. You have a BRAIN, USE IT! My SERVER is the person charging me, so MY SERVER is RESPONSIBLE, NOT a MACHINE. A machine did NOT actually “HAND ME MY CHECK.” The manager doesn’t hand me my check either, so eliminate the manager as well.
“The waitress isn't charging you. The restaurant is charging you - the waitress only brings you the bill.”
Another person states the “Restaurant” is charging me, well if this person feels that way, tell that to their phone bill company if they get overcharged, because it’s an actual **HUMAN BEING** that is CHARGING a person, *NOT* a company.
Also, the server doesn’t just bring you the bill. They actually PRESS the BUTTONS as to what you have ordered. I had a waitress one time bill me for a salad without an entrée price which was $3.50 instead of “WITH” an entrée when I DID order an entrée. The salad was supposed to be $1.99. My husband and I have also been overcharged by the SERVER adding an extra item on the bill, whether done on purpose or by accident, it was the SERVER’S fault they pressed the wrong button, NOT the company’s fault. Also, we have had 3 times overcharges that were different amounts on our credit cards. 2 of those servers rung up the wrong tables on our credit cards. It wasn’t the RESTAURANT that charged us; it was the SERVER who charged us.
“And if her manager writes up the bill, it's not illogical to assume that the guy in charge is going to do his damn job.”
Since when would a MANAGER write up someone’s bill? Even if they did, managers make mistakes too and the server CAN CATCH IT BEFORE THE CUSTOMER RECEIVES IT. The manager isn’t making the tip, so he or she doesn’t CARE. The SERVER is responsible for charging the customer correctly.
“You do realize that it is possible and also happens a lot that a restaurant, who is raising their prices, will update a computer system before they update their menus--specially in chain restaurants where the computers are updated en mass throughout the entire network of stores. It is the Manager's duty, then, to change the menu inserts--not the server. Most of the time the servers aren't even informed of the changes until after the system is changed because most chain restaurants do not have regular staff meetings. So, if anything, it's the management's fault, not the server's.”
Just because the menu isn’t updated with the computer system, DOESN’T mean the SERVER cannot check the menu with the check just as a CUSTOMER COULD. If I can do it, SO CAN THEY. There’s NO EXCUSE FOR THAT, EVER! The manager is NOT at fault for the customer receiving an overcharge, because the SERVER is charging the customer as well as handing the customer their check. The manager is NO WHERE AROUND, so HOW CAN ANYONE BLAME THE MANAGER? Sure, initially, yeah, the manager was at fault, but the SERVER can use his or her brain to make sure it DOES NOT GET TO THE CUSTOMER BY COMPARING THE CHECK PRICES WITH THE MENU PRICES.
Also, the server doesn’t have to be informed of any price changes, because the server should be on top of that by double checking the menu with the check. If the customer can do this by discovering they are overcharged, the server sure can.
“The server has no control over the pricing whatsoever and cannot change them even if there is a mistake. A manager must do that. It is not the server's responsibility to enter the prices into the computer, if that is how the restaurant in question handles charging customers. Therefore, if the price is incorrect, it is not their fault.”
They may not have control over the pricing of the restaurant, but they DO have control if it’s the wrong price as far as charging me incorrectly by not going to the manager to tell them it’s wrong and the manager ends up changing it.
A manager must do it, but the SERVER can take the RESPONSIBILITY to TELL THEIR MANAGER BEFORE IT GETS TO ME.
It is NOT the server’s responsibility to enter the prices correctly, but it IS their job to *************CHARGE************** ME CORRECTLY, therefore, if they have to double check the check against the menu to make sure of that, that is what they have to do.
If the prices are incorrect, it’s THEIR FAULT if they are making ME notice it. It should NOT be the CUSTOMER’S RESPONSIBILITY to have to make sure they are charged correctly. THAT IS THE SERVER’S RESPONSIBILITY. You have to remember WHO WORKS AT THE RESTAURANT. The customer SHOULDN’T HAVE TO LIFT A FINGER TO DO A DAMN THING. That is WHY the server is responsible for noticing an overcharged price that does not match the menu, because the tip is for the server caring about the customer’s money and doing the job of charging the customer correctly.
If the prices are incorrect, my server can tell their manager and get it fixed, so when I get my check, the price is correct. My server’s job is to CHARGE me correctly, so if they have to put some EFFORT to do that, so be it. It should NOT be on the CUSTOMER to have to double check each price they are charged against the menu. The server shouldn’t be putting that type of responsibility on the customer they want a tip from. If they want a good tip, they should CARE ENOUGH about their customer’s money to RECEIVE A GOOD TIP. WHY should a customer care about their server’s money, if the server doesn’t care about THEIR MONEY?
Shouldn’t the customer be able to TRUST their server is charging them correctly? You cannot blame the manager, because the manager is NOT the person that actually is charging me, MY SERVER IS!
“We can easily and quickly check to make sure the items are correct, but we do not..DO NOT have time to check them TO THE PENNY.”
If they didn’t have the time, A LOT of servers wouldn't write “THANK YOU” and sign their name on the checks. They have time to do that to think of their “TIP POINTS” according to this link: http://www.solodining.com/tipfor-service.html(%22write "thank you" on your check — think, "obligation kicks in."", but yet, they claim they have NO TIME to make sure you are charged correctly. THEY HAVE TO MAKE TIME. THEY DO HAVE THE TIME IF THEY CARED ABOUT THEIR CUSTOMERS. In the example above from Chili’s, literally it would take about 20 seconds at the MOST to double check the prices against the check for a party of 2. It’s NOT that time consuming as what you would think. It takes about 5 seconds to write the “thank you’s” smiley faces, their names, etc. on the checks, which wastes at least 5 seconds for each party they serve. If they have time to do that, they DO HAVE the time to make sure you are charged correctly. HOW can a server expect to get a good tip if they are showing they do NOT CARE about their customer’s money by making sure they aren’t overcharged? Working for tips, means putting the MOST EFFORT YOU CAN TO GET A GOOD TIP.
Also, some servers waste valuable time making chit-chat instead of making sure they are charging the customer correctly. That’s time they could have been double checking the prices on the menu against the customer’s check as well. If the server has time to chit-chat, they have the time to make sure the customer is charged correctly.
I feel you should MAKE THE TIME. You have the time IF YOU WANT TO MAKE THE TIME. That’s BS that you don’t HAVE TIME. You make TIME for your customer to care about THEIR MONEY. You want them to care about your money, don’t you, when it comes tip time?
If you truly feel you do not “have the time”, because you don’t want to take the time, then when it comes tip time, do NOT blame the customer for leaving a low to nothing tip for NOT taking full responsibility for what you overcharged the customer. Don’t blame the customer for not paying you or paying you well for not caring about their money. Finding a price on the customer’s check that is higher than what is presented on the menu, is ********NOT********** THE CUSTOMER’S RESPONSIBILITY TO FIND THAT. If you make the customer do it, then what kind of tip do you expect? What goes around, comes around. You don’t care about my money, WHY SHOULD I CARE ABOUT YOURS?
“I understand your point, but the server is only at fault if it is in their control. If it is a computer error, then take it up with management because THEY are responsible for the correct prices IN THE COMPUTER.”
This person does NOT UNDERSTAND that finding a price on the check that doesn’t match the menu price is in the **CUSTOMER’S** control, so it IS DEFINITELY IN THE SERVER’S CONTROL to CATCH AS WELL. I mean seriously, I don't work there even and if I can take a menu, make sure each price on my check matches the price the menu, WHY COULDN’T THE SERVER DO THE SAME? It IS IN THEIR CONTROL 100%! The server doesn’t put the prices into the computer, but the server can take NOTICE if the prices on the customer’s check do NOT match the prices on the menu. If the server would find an overcharge, that is when the server would go get their manager to fix the situation ************BEFORE************** it becomes the CUSTOMER’S PROBLEM. This way, when the customer gets their check, they are NOT OVERCHARGED, because the CARING server, made sure they were charging the customer correctly. The server didn’t put 100% trust into a computer or their manager. They made their own destiny by making sure the customer did NOT get handed an overcharge.
My entire point of this blog is that I am TIRED of getting overcharges and a lot of servers do NOT feel it’s “THEIR” fault when the price on the menu doesn’t match the computer when an overcharge of that nature happens. I want servers to start realizing what really IS in their control and QUIT BLAMING the managers as well as the computer, when THEY can start doing something about it from GETTING TO CUSTOMERS! THEY CAN ALWAYS PREVENT ANY TYPE OF OVERCHARGE FROM GETTING TO THEIR CUSTOMERS. If they say they can’t, they are LYING, LAZY, AND THEY JUST DO NOT WANT TO ADMIT THEY **CAN** MAKE AN OVERCHARGE NOT GET TO A CUSTOMER, BECAUSE THEY ARE ACTUALLY THE PERSON CHARGING THE CUSTOMER AS WELL AS THEY HAVE A VERY EASY WAY OF CHECKING THE PRICES COMPARED TO A CASHIER.
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Isn't in something that you didn't have ANYTHING to say once I PROVED YOU THE FUCK WRONG and that you are a VERY SELFISH PERSON that doesn't deserve ANY TYPE OF TIP OF *ANY* KIND, because you only care about *YOUR MONEY*!
I know more that most servers do on how to do the job even managers even.
Wow, you made a very long list of all your overcharges (I'm surprised you have kept such a detailed list for so many years) but have you considered that those overcharges have been equalled out by all the undercharges that must have happened during that same time period? Or are you suggesting that servers are wasting their own time intentionally overcharging you 5c here and there? Because that is just ridiculous.
Gangle
"but have you considered that those overcharges have been equalled out by all the undercharges that must have happened during that same time period?"
NO, because there's NO SUCH THING AS "EQUALLED OUT" considered that when I had undercharges, we tipped MORE, sometimes even MUCH MORE, so NO you are VERY, VERY, EXTREMELY WRONG THERE!!
Plus, no amount of money can give you back the time you lose getting an overcharge fixed.
"Or are you suggesting that servers are wasting their own time intentionally overcharging you 5c here and there? Because that is just ridiculous."
NO, WHY would they be wasting their own time? That makes NO SENSE WHAT-SO-EVER! They are SAVING THEMSELVES MORE TIME you stupid ass by not getting anything fixed BEFORE they hand it to me stupid ass. YOU ARE IGNORANT!
Think about it, by not comparing the menu price to the check, they have saved themselves time, but they haven't saved time for *US* having to double check them, then when there is a problem, that we have to wait for them to come back, then we have to wait for them to find a manager to fix it and then give back the check corrected.
"Wow, you made a very long list of all your overcharges."
I have had a number of more of them since then too as well.
"I'm surprised you have kept such a detailed list for so many years)"
WHY? I remember EVERYONE that does us wrong and doesn't give a flying fuck about our money.
Your time is so worthless to you that you spend so much time compiling lists over such quibbling little amounts?
My time is valuable. Extremely valuable. So valuable that I would never ever waste it on trivial matters as fixing up a 30c discrepancy in a bill, which as you have stated takes up alot of your time.
My mental wellbeing and overall happiness is also very valuable to me - even more valuable than time or money (gasp!). So I think it is well worth letting go of little minor wrong-doings like over-charging me a few cents or forgetting my side of ranch, rather than wasting energy stressing out about it. I would rather be happy than be a right-fighter.
Gangle
"Your time is so worthless to you that you spend so much time compiling lists over such quibbling little amounts?"
NO, I have returned things for a PENNY or 5 cents or 10 cents before in line just because the item was on sale for a penny cheaper. Heck this week they have a sale that's for 88 cents that I paid 90 cents for something which I am returning. It will save me 12 cents altogether and it IS WORTH IT. For me, that time is valuable to save money and not be overcharged. Obviously, to you, you'd rather pay more and be overcharged, I wouldn't.
Think about the people on Black Friday that camp out. Do they value their time or do they want that sale, huh?
It's not worthless. That's what SAVING MONEY is all about, not being overcharged.
That is YOUR STUPID ASS OPINION that you don't care about your money, but *I* DO!
"My time is valuable. Extremely valuable."
It's valuable to me that if I pass up someone overcharging me, I will be pissed off for hours or days I didn't get my money back. I get mad at myself when I forget to use a 30 cent coupon even such as I left it at home or something.
"So valuable that I would never ever waste it on trivial matters as fixing up a 30c discrepancy in a bill,"
That's why the server gets less because they are taking up my time STUPID ASS! You may say don't take up your time, well what the server should do is give 50 cents(to cover YOUR DOING THEIR JOB FOR THEM AND TAXES OUT OF THE 30 cents plus tax they owe you to give a tiny bit more to MAKE-UP for this making YOU do their job for them) and not make you sit there to wait like one waitress did for 10 minutes over 30 cents.
It's not EVER TRIVIAL. As I said before, I return items for PENNIES difference. A few months ago, I returned cokes for a penny like 20 or so. ONE PENNY DIFFERENCE between they were $1.00, that week they were 99 cents. I also get better dates on them. For me, it's SOOOOO WORTH the time and effort to save money just as it is for those EXTREME COUPONERS you see on that show or BLACK FRIDAY people that camp out. See, I don't do Black Friday camp out stuff, for me that's not worth my time. What I do instead is this type of stuff like return items when they go cheaper, use competitor's ads or coupons, etc. I also wouldn't do the extreme couponing even if I could, because those people on that show if you ever saw it have things they don't use, which I don't get WHY they'd want to waste valuable space in their house for things they won't use? We also don't have a Kroger in our area which has double coupons and the store that did closed down around 5yrs ago or so. One that does do double coupons has strict guidelines like the coupon can't exceed the amount, etc. That other store didn't. Once, I used a coupon that said "Not subject to doubling", but at the time was TRIPLE coupon, so I used it and made money off of it, it was SOOOO FUCKING COOL!! It's not doubling if you triple it by multiplying. I am so OCD about saving money. I don't let people overcharge me. I catch things like KFC overcharged me 10 cents $3.79 when the menu board had $3.69 for a large side. I caught it. Unlike you, I don't like working hard for my money so people can rip me off. YOU ARE DUMB TO NOT CARE ABOUT YOUR TIME, but then go to work(Assuming you work or someone in your household that does) and work so you can make the other person not work as hard as you, WHY? NO WAY I DO THAT SHIT!! If I have to work hard, they should too just as hard!!
I bet you don't do any saving money, because you are TOO LAZY to do it, aren't I right?
A penny saved is a penny earned, which is SOOO TRUE, because it took **EFFORT** to save that penny. It was WORK bringing this stuff back to get back the penny.
Continued next posts:
Gangle Continued:
"My mental wellbeing and overall happiness is also very valuable to me - even more valuable than time or money (gasp!)."
But I will be MISERABLE KNOWING I missed out on that sale or coupon or that they overcharged me to where I will be pissed at myself for hours, even days or weeks later. I can't miss it. For me, that's what makes me happy is to know I GOT *************JUSTICE************** out of it. To show the LAZY ASS, UNCARING SERVERS of the world that you aren't going to not care about my money and time, then get a good tip or even a tip at all. Especially if they don't apologize and take up a lot of our time to fix it.
It's worth it, because the next time and the next people will get overcharged. You obviously only care about you, but I think about other customers I am helping as well by telling the server and the manager gets let known about it so it doesn't happen again.
My well being and happiness revolves around not getting overcharged and justice(JUSTICE MOST OF ALL THAT SOME UNCARING, LAZY ASS BITCH SHOULDN'T GET A GOOD TIP FOR BEING LAZY AND UNCARING ABOUT OUR MONEY)!
"So I think it is well worth letting go of little minor wrong-doings like over-charging me a few cents"
HOW is it minor may I ask, huh? I think ANY TYPE OF OVERCHARGE, EVEN A PENNY IS MAJOR, because to get it fixed involves YOUR TIME AND YOU SEEM TO FEEL YOU DON'T WANT YOUR TIME ALTERED, so it *IS* MAJOR, NOT MINOR. THERE IS NO KIND OF OVERCHARGE EVEN A PENNY WORTH THAT IS MINOR, *********EVER**************, ESPECIALLY WHEN TIPPING IS INVOLVED, because you are PAYING FOR THIS TIME FOR THIS PERSON TO *CARE* ABOUT YOUR MONEY FOR YOU TO GIVE VOLUNTARILY IN MOST CASES, YOUR HARD-EARNED MONEY WHILE THEY ARE LAZY, because no servers are comparing the menu prices to the check prices.
You are going to be overcharged a lot and probably have been, because as a customer you are too lazy to do it, because you don't care. You also show you don't care about other people, which proves you are SELFISH! Think about it, you are!!
"So I think it is well worth letting go of little minor wrong-doings like forgetting my side of ranch,"
The side of ranch is not minor at ALL, because that's how I eat my food, so without it, I am miserable and won't eat my food. I bet you don't eat your food that way, so for you, you don't care, I *DO* however care. It's THAT IMPORTANT TO ME!
Once, I asked FOUR FUCKING TIMES to get a side of ranch and a side of bbq sauce only to wait 4 minutes while I sat and sat, because no cared. First was when I originally ordered, then the waiter that ran the food that wasn't our waitress I told nicely didn't get it, then our waitress saw I wasn't eating while she was pouring water which she asked, which I told her I had told the guy about it, but she didn't go see about it. Finally, my husband got a MANAGER so I could FINALLY ENJOY MY FOOD, FINALLY!! RIDICULOUS and that's the ONLY WAY I WANT TO EAT MOST FOODS(99% of the times), so YEAH, it's easy to say for someone that isn't a picky eater.
It's not minor, it's MAJOR!! That's YOUR UNCARING OPINION!!
I have sat sometimes even 5-10 minutes waiting for condiments. While I wait to eat. It's not fun.
"rather than wasting energy stressing out about it."
If you are *PAYING* for your time in the tip, which the server knows they want your money, WHY wouldn't it stress the customer out to know that someone doesn't care about them, but then EXPECTS a good tip at the end, huh?
"I would rather be happy than be a right-fighter."
I would rather be right than to let them win when they are wrong, because then I won't be letting that go for days, weeks, months, even possibly YEARS later it will be in my mind and pissing me off they won, NO FUCKING ASS WAY would that make me happy. It makes me happy to know I WIN!!
Gangle
I just wanted to add, I don't use extra gas to go to the store to do returns, because I do the returns on my weekly normal shopping trip that I need each week for normal grocery runs. Some people that I have told I do this automatically tell me about that I wasted gas and I told them NO, I do it when I am going to the store to get the next set of food for the week. By the end of the week, I need new stuff because we use it during the week and you only have so much room to put stuff as well as certain foods go bad faster than others such as milk. I obviously wouldn't waste gas to return 12 cents when it would cost me MUCH MORE THAN THAT as high as gas is today if I didn't need to go for other things. I also go on my way back from work rather than making a separate trip which saves me gas as well to do it while I am already out and about. Just wanted to add that so you don't assume I am dumb or something. I know I wouldn't save 12 cents if I was only going to do that, but I am going on my normal shopping trip each week I do, so this is not costing me more money or anything. While I am doing my normal shopping trip, I do the returns as well. It does add to the time there, but WELL THE FUCK WORTH IT WHEN I KNOW I HAVE SAVED MONEY TO BUY OTHER THINGS I WANT!!
Well, well done on penny pinching and saving. It is obviously something that you have the time for. I am very careful with my money, but a few cents here and there are just not worth it. Eg: if it takes me 10 minutes to sort out a 10c discrepancy then it would mean that my time is only worth 60c an hour. Now for the type of work I do the award wage is $25 and hour. And I currently get paid above the award. As I said, I do not sell my time that cheaply. Nor am I stupid or ignorant. The word 'ignorant' would suggest that I have no idea what is going on. But since I DO know that occasionally I will be overcharged a miniscule amount of money, yet decide to wear the cost rather than waste my time means that I have made an educated decision. I'm sorry that such little things make you so mad and worry you for hours after they happened. I guess I am just a happier person in general. Or perhaps I simply have more important and exciting things to think about and do, that I simply don't have the time or inclination to worry about such small things. I would rather fill my life with my career, my family, my friends and my interests rather than letting 10c make me miserable. And no, I am not lazy at saving. I am excellent at saving. I saved and paid for my education, bought my own home (I didn't marry someone with a house, I bought my own place when I was 23 with the money I worked my butt off to save) and currently own a rental property as well. I didn't rely on my parents to support me, or marry someone who had a house already. I made my own way in life and feel very confident that I am neither lazy, stupid or ignorant.
Gangle
"but a few cents here and there are just not worth it."
That's *YOUR OPINION* and you are entitled to it. I don't feel that way even ONE SECOND WORTH!!
"Eg: if it takes me 10 minutes to sort out a 10c discrepancy then it would mean that my time is only worth 60c an hour."
That's why when I had that, we stiffed. You take my TIME away, you get what you gave me, HELL!
Now we have left 8%-11% tips before with that situation due to apologies when that has happened and they fixed it much faster.
I value my money and time in that if they are going to make me get it fixed from the manager, they deserve not to get a good tip. Look how SELFISH they are being over 30 cents? Seriously, that's pretty penny pinching and they DO have money on them. They keep a change bank which servers at most restaurants are REQUIRED to due to that most restaurants they don't have a register, they have the computer and if they need more change during the shift, they go to the bar or manager for some more change.
So being that they are supposed to have coins on them, there's NEVER a reason to make someone wait to get the check fixed. If a server would do that, I would give them 25%(assuming the rest of the service was really good as well of course) just for the simple fact that they chose to show they weren't selfish. Think about it from my point of view. They want our money, but are so penny pinching they won't give 30 cents plus tax out of their pocket(which is 33 cents if I go by the tax rate here.)
They sure feel their money is much more important than ours, otherwise, for "cents" differences, they should cover it out of their pocket rather than punishing the customer's time. They'd get a much better tip and they are too selfish and stupid to realize that.
" I will be overcharged a miniscule amount of money, yet decide to wear the cost rather than waste my time means that I have made an educated decision. "
No, that just shows you don't care that you have spent your time at work for nothing when you just gave it away and you do realize you were being SELFISH by not helping OTHERS by not telling the server about it, huh?
" Or perhaps I simply have more important and exciting things to think about and do"
That's to one's opinion about what is important or exciting. I think it's important and exciting to save money so I can use it for other things that do make me even happier like vacations, going out to eat, etc.
" that I simply don't have the time or inclination to worry about such small things."
First of all, you have time, you just as you said don't want to make the time to worry about things. As far as small, that's your opinion. It's HUGE, FOR ME, ANY OVERCHARGE! Overcharges are NOT small in my opinion.
" I would rather fill my life with my career, my family, my friends and my interests rather than letting 10c make me miserable. "
It makes me more miserable to know I let someone steal from me. My interest is with saving money. That's part of my interest, who I am.
"And no, I am not lazy at saving."
You are in that you aren't willing to take the time to get your overcharges back.
"I made my own way in life and feel very confident that I am neither lazy, stupid or ignorant."
You are in that you let people overcharge you! THAT IS STUPID OF ANYONE TO DO TO LET SOMEONE STEAL FROM THEM!! THAT IS DUMB!! You go to work only to let someone steal it, does that make ANY SENSE?
Again, these are your opinions, and you are entitled to them. And I am entitled to mine.
Perhaps it even stems from the fact that I make very good money and have set myself up in a very secure financial situation that it just isn't an issue for me. Perhaps you are currently unemployed or not making a very good wage and you HAVE to penny pinch. Perhaps you just don't have the skillbase or education to get a better paying job. Or you have had to resort to something beneath you. I get it. Times are tough.
Gangle
"Perhaps it even stems from the fact that I make very good money and have set myself up in a very secure financial situation that it just isn't an issue for me."
No, even if I was a millionaire, I'd do it, because it's a *PRINCIPLE* thing for me that you don't steal my money away. I don't care if I had zillions of dollars(I don't, but just to say), I'd still do it.
"Perhaps you are currently unemployed or not making a very good wage and you HAVE to penny pinch."
No, we do have bills. I recently got a new job that makes more than what I was making before. I don't have to penny pinch. I am just obsessed with it. Like if I let someone overcharge me, I will be soooooo mad at myself. So for me, it's not that.
We aren't poor, but we aren't rich either. It really doesn't matter though. I'd still bring things back for a penny just because I don't like paying more for something that you don't have to(not counting tipping since tipping is paying for a service, which is different). I am talking about this week the sale on such-n-such is now 10 cents less. I want that 10 cents. I don't care if I had millions, I feel ripped off if I didn't get that 10 cents back. You NEVER KNOW when you might be pinching pennies one day. I think of that as well.
"Perhaps you just don't have the skillbase or education to get a better paying job."
I don't, because I was never booksmart, but as I said, still, even if I had millions, zillions, I'd STILL be obsessed with getting my money back. I am just like that. I learned from my mom honestly, because she use to notice when she was overcharged on the shelf prices at the stores. I learned from her and now she let's it go since she's much older now, I will not ever though even when I am that age as long as I am healthy and ok, I will get my money back always. I don't care if we had a billion dollars, I'd still bring back something to get back a penny and I would even more so since I am paying for my time in the tip, get my money back at a restaurant for a 30 cent overcharge for SURE!
"Or you have had to resort to something beneath you. I get it. Times are tough."
No, but we had some hurricane damage a couple of months ago, so we have more bills and had to dip in our savings which before we didn't to get more than what the insurance was willing to pay, so with that, but just the simple fact that you DON'T KNOW what is going to happen, therefore, WHY not even if I was a millionaire, I'd get my pennies back. You DON'T KNOW what will happen. I would rather think of tomorrow than just think of today that I don't want to wait in line for a penny or wait at the table at a restaurant for my 30 cents, because one day you never know what can happen. If I have time to write on here, I have time just as you do but would rather write to me than care about your own money. To me that's crazy.
I'm writing to you because i find your opinion interesting, even if I thoroughly disagree with you. I am waiting for tea to cook and this is an interesting way to relax while I wait. May I also say that you seem ALOT nicer when you are not using nasty abusive language or calling me lazy, stupid or ignorant.
omg thank god I do not have to go home to you for eternity. This seriously made me laugh out loud and for what? all over 50 cents!! Hah what is your mailing address I'll mail you two quarters for your bacon cheese burger you behemoth. Every time you go out you have a shitty time so you don't have to tip cause you're cheap. Stay at home and wallow in your misery.
B_Hole_Drillin'
"Every time you go out you have a shitty time so you don't have to tip cause you're cheap."
NO, you don't understand it has *************NOTHING****************** AT ALL TO DO WITH BEING CHEAP. We tip at times 25%-30% and UPWARDS!
What it has to do with, **********THE NOT *******************CARING***************** ABOUT OUR MONEY JUST AS ***************EQUALLY***************** IMPORTANT AS THEIR MONEY****** AND PURE LAZINESS ON THEIR PART NOT TO *TRY* THEIR BEST!!
Don't you get that WHY should I care about their money as much or at all if they don't care about mine?
AN EYE FOR AN EYE IS WHAT A TIP IS!! GOOD SERVICE = GOOD TIP!
Being lazy is NOT the way to get a good tip, DUHHHH!
Also, you are so DUMB that you don't care about your 50 cents that the restaurant is stealing from you plus extra taxes and extra tip you are paying when you are overcharged, which if you don't speak up, you will have it done to you again and again if you order that item at that restaurant IDIOT!!
I don't get why you don't care about the money you make?(assuming you have a job)
It doesn't have ANYTHING to do with being cheap. It has to do with being a SMART SHOPPER!! Also, you have NEVER used a coupon before that was for cents off like 50 cents off of a box of cereal or something like that? A LOT of people use coupons, otherwise, they wouldn't have any IDIOT!!
"omg thank god I do not have to go home to you for eternity."
Every guy I went out with was HAPPY that I brought coupons with me on dates. YOU ARE DUMB!! WHY not save money when you can from the restaurant itself, huh? I am not talking about the tip. I am talking about the bill you pay at the restaurant itself.
"This seriously made me laugh out loud and for what? all over 50 cents!! Hah what is your mailing address I'll mail you two quarters for your bacon cheese burger you behemoth."
I pick up pennies. I am saver and I don't let people ride all over me. YOU ARE THE IDIOT THAT GETS OVERCHARGED ALL THE TIME. WHAT AN IDIOT YOU ARE TO TRUST PEOPLE THAT DON'T CARE ABOUT YOUR MONEY!!
You will care about 50 cents when possibly one day you may have medical bills that won't be covered under your medical insurance(some conditions you may not be covered), so you will have to pay out of pocket. So we will see then if you are going to pinch pennies then. I bet you would to save your life and you KNOW IT IDIOT!!
I don't care if it's a penny, it's the PRINCIPLE of it that the servers are NON-CARING about our money, but then expect and want your money, WTF, WTF, WTF, WTF???? You don't see anything wrong with that huh?
"wallow in your misery."
I am NOWHERE NEAR, NOWHERE NEAR MISERY.
Holy snikkyes,
You are a horrid person and ill bet when you were undercharged you said nary a word. Plus, I would bet a whole lotta money you are a fat human ( well maybe human is a stretch ), but good god, this has to be a joke...right?
Wow, you eat at Chili's, a lot. I was right, you are fat.
Holy crap,
This is awesome. I still say shes fat. Way too many ranch dressing references.
Dear spring1,
Have you ever considered, that by not calling attention to the " undercharges " as you call them, you are affectively stealing from these places? Your behaviour is one of the reasons why an entree price may be more expensive than it should be.
Do me a favor, reach into the kitchen cabinet in your house( the one that contains all the sweet and low packets, the mints, crackers and anything else you may have taken from a restaurant ) and ruminate for a minute or two on the cost of those to the establishment.............done ruminating? Good. Those things cost money.
I apologize, my chubby friend, I have digressed. It's the lack of knowledge that civilians don't quite get, a non-chain restaurant is lucky to make a five percent profit when business is good...another tangent, sorry.
Too late to make long story short, we don't want your business! People like you are more trouble than they are worth. Servers, managers, hosts and bussers know when you walk through the door. They do! They talk about you when you make a reservation, are at the door, seated, going home and ( here's the kicker ) when we are hanging out with our friends later that night. We are the cool kids in school that wouldn't give you the time of day. We laugh at you as we drink and do drugs and get ready to get laid. ALL TRUE. You never got anyone fired, the manager just told you that to shut up your fat face, he was banging the waitress. Sadly that made you happy, you thought you ruined somebody's life and instead of being ashamed...you brag about it! You are a horrid person.
Remember this line from your childhood? FatFat the WaterRat? That's you honey (booboo).
I know you will remove this post so that nobody else will see it, but...you read it, and I know you did. That's good enough for me. I'll be posying it on our blog anyway.
Have a great night.
Tspiper
Im sorry,
Just took some time to read the last 123 posts, i didn't realize that Spring1 was mentally ill. My bad. Good luck Spring1.
Tspiper
"You are a horrid person"
HOW, because I actually *CARE* about *MY* MONEY, HUH? That's not being horrid, that's being RESPONSIBLE and NOT LAZY, unlike the likes of you IDIOT that doesn't care that people are ripping them off DUMMY!!
"ill bet when you were undercharged you said nary a word."
WHY should I when the server is going to get STIFFED if they do that shit to make us be HELD HOSTAGE? Once, we waited 10 FUCKING MINUTES, THAT'S RIGHT, 10 MINUTES to get a 30 cent overcharge fixed. You are OUT OF YOUR MIND if you think I am going to sit there and NOT penalize the server for making my service to where I can't leave. FUCK THAT!! They can have the tip based on what the bill would have been and have a little more since they gave us something for free for appreciation. That means, unless the service was horrible, they got EXTRA TIP. It's up to ****THEM****** to notice this and ring it up THEMSELVES. NOT OUR PROBLEM.
So you think it's "GOOD" service to make the customer sit there and wait LONGER to LEAVE?
The server would rather have their big tip than a stiff ANY DAY. A former co-worker did just that when he said his wife's entrée wasn't billed, so he told the server and he asked the waitress "Would you rather have a bigger tip or fix this?" GUESS WHICH ONE SHE CHOSE? NO ONE WANTS TO WAIT TO GET THE CHECK FIXED EVEN WHEN IT'S OVERCHARGED, WTF WOULD WE PUT OURSELVES THROUGH *TIME* THAT YOU CAN'T GIVE BACK NO MATTER HOW MUCH MONEY YOU GIVE US WHEN WE HAVE HAD SOOO MANY OVERCHARGES, HUH? That's CRAZY IF YOU THINK WE ARE GOING TO DO THAT!! WE BOTH AGREE WE DON'T SAY SHIT WHEN WE GET UNDERCHARGED, BECAUSE THE RESTAURANT OWNERS DO IT ON PURPOSE TO OVERCHARGE THE CUSTOMERS. At Copeland's of New Orleans years ago, 4 TIMES ON THE SAME MARTINI'S WE WERE OVERCHARGED A DOLLAR EACH TIME. The manager didn't want to train his employees or tell them about the wrong prices and he didn't want to tell corporate to change something in the computer to make the price correctly match the menus THEY had in THEIR restaurant. So you see, you talk about stealing, THEY are stealing from us. You don't know WTF you are talking about. If he cared about not stealing, I wouldn't have been overcharged more than once for the same damn items, would have I? Once you tell the GM, he should fix it, shouldn't he? He didn't.
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Tspiper
"Have you ever considered, that by not calling attention to the " undercharges " as you call them, you are affectively stealing from these places?"
NO, because it's the actual *****************SERVER****************** WHO IS ****************UNDERRINGING THE ITEM STUPID ASS!!
There is not law that says we have to babysit the server to tell them about undercharges and you know it. Plus, I am paying for the item in my tip most of the times anyways, so it's up to *THEM* to ring it up and pay for it, NOT US.
That means, let's say which we get A LOT, servers that purposely don't ring up the soft drinks or at least one soft drink. Let's say we left $10 tip, well that pays for a soft drink, doesn't it? It's **********THEIR RESPONSIBILITY TO RING THINGS UP CORRECTLY, NOT OURS TO BABY-SIT THEM SHOWING THEM WHAT THEY DID WRONG. WE ARE NOT GETTING ******PAID******** TO DO THAT, understand?
Also, when I used to work at a donut shop/diner back between 1998-2002 off and on a little over 2yrs worth altogether, if our register was short $2 or $3(can't remember if the leeway we had was $2 or $3), but anyway, if we were over even a CENT over that, we'd get that take out our check. That means, it's not stealing from the restaurant, it supposed to come from the *SERVER* that rang it up wrong, understand?
So NO, I am not stealing from anyone. You may say with what I am saying that I would be stealing from the server, which I am not. A tip is voluntary and it's up to the *SERVER* to ring up the items.
A LOT of times servers don't ring up soft drinks/tea at restaurants to get a higher tip. We get this A LOT at restaurants INTENTIONALLY. So servers are stealing by UNDERRINGING ITEMS.
We are not there to say "You didn't put this on my bill or that", because we aren't getting *PAID*, THE SERVER IS!! We are not there to tell them ANYTHING they did wrong even if it's an overcharge. It's a *CHOICE* to say something about it either way.
If it was truly stealing, wouldn't there be hand cuffs on us by now all the *YEARS* of doing this, huh?
Seriously, we have had mostly soft drinks or teas not on the bills. Usually managers give permission as what I have heard for their regulars to give them some perks since they are regular customers. You must not be a regular customer in a restaurant to not notice they do this.
"Your behaviour is one of the reasons why an entree price may be more expensive than it should be."
NO, because as I said, the restaurant gets their money. Now, it is possible that no one realized let's say a bar drink wasn't rung up for example. Do you realize how many COMPS we have gotten over the years so they really don't care about $5 for example. They really don't. They care about $50 that we just spent there or more for example is what they care about.
Do you realize how many times we have gotten things comped just because we didn't like it? Is that fair? NO, it's not, but the restaurant owners and managers feel that they don't want you to pay for something you didn't like so you can come back, so that $5-$10 item is not worth it to them to lose you as a customer forever. That's why they do that.
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Tspiper
"Plus, I would bet a whole lotta money you are a fat human ( well maybe human is a stretch ), I apologize, my chubby friend, I have digressed. I still say shes fat. Way too many ranch dressing references."
NOPE, this afternoon I weighed myself 98 and a half pounds at 5'0". The biggest I have ever gotten was 106lbs back in 1999 for about 6 months. I have NEVER been fat and in fact most of my life have been under 100lbs. I was 90-92lbs from 2003-2009. I went to 97-98-99lbs range, because of health issues. I was doing a yoyo diet of not eating much, then eating. To keep my weight at 90-92lbs, I was dieting like for example one day a week I would eat/drink 300 calories, that's it. It did work, but my health paid for it. So I may not be as small, but I am 35yrs old, so I am entitled to not be what I was in high school. I am almost what I was though. 90-92lbs is what I weighed in high school.
I am not fat. I BET *YOU* are and are just JEALOUS, HUH?
"i didn't realize that Spring1 was mentally ill."
HOW is it mentally ill to *CARE* about YOUR MONEY, HUH?
You are AN IDIOT if you don't check each price *********************EVERYWHERE********************* YOU GO!! I catch SOOO MANY WRONG PRICES IN STORES, RESTAURANTS, ETC. I have gotten so many deals because I am so detail oriented.
Anyone that doesn't care about their money they work hard for if it's stolen from them or not is mentally ill, lazy, and an IDIOT.
Oops,
I get it. Thats a good one. Wow, keep this in there ok? I got the joke before you told me...haha.
Tspiper
"Oops,
I get it. Thats a good one. Wow, keep this in there ok? I got the joke before you told me...haha."
It's not a joke. I am NOT going to WAIT LONGER TO LEAVE UNLESS THE SERVER WANTS A FAT UGLY ZERO TIP. YOU CAN CHOOSE for example, $12 for example on a $50 or more, or you can choose to have ZERO. I know even *YOU* would rather have the $12 tip and pay for my soft drink, which will still leave you with a pretty decent tip. JUST ADMIT THAT YOU ARE TOO DUMB AND LAZY TO KNOW IF YOU ARE OVERCHARGED IDIOT!!
Springs1
Baby, baby...just take a deep breath...i think this blog is a joke. Somebody who works for me said i have to check it out, so I did. Prove you arent fat...post a picture, post your Facebook page. I think you are one of my friends or somebody they know...this cant be real.
Nobody acts like this, well nobody sane.
By the way, when you get stuff for free, its not free to the people who own the place. You have to understand this...right? I own a restaurant...every soda/tea/drink that leaves without a bill hurts me. Me. Not the corporation or some made-up person that doesnt get hurt...ME! Everytime you knowingly take a freebie from a server, you are STEALING from someone. At best you are complicit after the fact. If it was a bigger money item ( car, fur coat, jewelry ) you would get arrested along with the employee. Spin it anyway you want, a thief is a thief is a thief. The monetary value has nothing to do with it, to use your own words...IT'S THE PRINCIPLE.
Whoo! Sorry, Spring1, i got kinda angry for just a second.
The point is honey, you are helping an employee steal from their employer. Criminal? Yes! Immoral? Yes! Fucking just plain wrong? Yes! But you do it...sad, you think you are better than all these servers because you can compare the bill to the menu, the truly horrible thing is that you believe that it's ok to steal from...well...anyone.
I hope you change your ways.
Tommy
Im never jealous of somebody who just got owned like you did.
By the by,
How much you wanna bet im fat? Dont know if id trust you to pay ( i mean you do steal small business owners ) but just for giggles how much you wanna bet?
Again,
You say if it were truly stealing wouldnt there be handcuffs on us? Yeah, bad argument, just cause you dont get caught, doesnt mean its not a violation of the law.
Example, you only break the speed limit by 4 miles per hour, dont get pulled over...you are still in violation. You broke the law.
Your attitude is so mind numbing...if 25 sodas arent rung up @ 2 bucks per every week...hmmm. My place has been open for 19 years...well...almost $50,000. Thanks Spring1. Wish i could have that money you fucking thief.
You and those like you are bad people, next time you are in a hotel ( not the ones you normally go to, the ones that dont charge by the hour, take all the towels you want...shit...theys free aint they? ) think about the fact that there is somebody on the other end of the deal when you go to swipe all the soap and towels and lightbulbs and batteries out of the remote. You make me sick.
You are a sick person...sociopath much?
Someone finally silenced you...tadaaaa! Too bad, i kinda looked forward to proving you wrong. Enjoy your next meal out.
Tspiper
“Prove you arent fat...post a picture, post your Facebook page. I think you are one of my friends or somebody they know...this cant be real.”
I don’t have facebook or myspace or anything like that. I don’t have (ANY) picture of myself on the internet. I don’t to prove it and I don’t see if a person is fat that has ********ANYTHING********** to do with overcharges or undercharges, because it doesn’t mean anything. *YOU* are one of the reasons why I don’t have facebook. People are mean. You gain one pound, they talk about you. I don’t want that shit! I don’t want to tell my personal business to everyone or have people’s pictures saved to my hard drive that don’t know it. Do you think I want someone doing that to me? NO, that’s another good reason why not to have a facebook page. Also, videos, I can just see some jealous friend uploading it to youtube. I don’t want that. I don’t have to prove it, it’s the TRUTH!! Plus, I bet if I would(I AM NOT), but if I would, you wouldn’t believe it anyway. Don’t you think if I had a picture on the internet I’d get spit in my food IDIOT?
“Nobody acts like this, well nobody sane.”
Yes they do, people that care about their money sure do.
“By the way, when you get stuff for free, its not free to the people who own the place. You have to understand this...right? I own a restaurant...every soda/tea/drink that leaves without a bill hurts me. Me. Not the corporation or some made-up person that doesnt get hurt...ME! Everytime you knowingly take a freebie from a server, you are STEALING from someone. Spin it anyway you want, a thief is a thief is a thief.”
”Actually *I* am not the person that is stealing IDIOT since I have no “LEGAL” OBLIGATION TO SAY ANYTHING EITHER WAY, WHETHER I AM NOT CHARGED FOR SOMETHING OR WHETHER I AM OVERCHARGED. I pay the bill I am given. What the servers did was *STEAL FROM *********THE OWNER BY *************UNDERRINGING THE ITEMS WHETHER IT’S ON PURPOSE OR BY ACCIDENT.
So what it boils down to is that *YOU* as the owner need to *WATCH *EACH RECEIPT AND NOTICE IF CUSTOMERS ORDERED SOFT DRINKS, TEA, ETC. You need to make sure your servers aren’t purposely not ringing up soft drinks or tea. It also boils down to if you find out, that you fire the person on the spot if it’s being done constantly meaning it’s no accident. I mean, once you see it, you may say it could be a mistake, so you let it go, but if you KEEP seeing no soft drinks on the bill you may want to speak up to the server and get them fired.
Also, do you realize that when servers don’t ring up soft drinks or tea(any free refillable drinks), that they are stealing from their co-workers TIP OUTS of SALES they are supposed to tip out? So honestly, it’s the *SERVERS* that are stealing.
Plus, what about the times we have paid for our soft drinks in our tips, huh? What about the times we have given MORE TIP towards the item? That should count for something because that’s not our issue if the server doesn’t ring up an item or not or correctly or not.
Also, you aren’t thinking about you are hurting our ********TIME TO MAKE US NOT WANT TO COME BACK so you can get a few dollars from us. You aren’t thinking about the BIG picture that the managers give away food and bar drinks that people don’t like by comping the items, well that’s the same thing, you have to let it go so you can get them to come in and WAYYY MAKE UP FOR IT and then some with being regular customers for years and years.
How does it make "me" a thief if I am paying for it in my tip and MY *SERVER* ISN'T RINGING IT UP, HUH?
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Tspiper
All you concerned with is YOURSELF. At least we give more in the tip to the server. See where I am coming from? For example, when we get 2 soft drinks off the bill aprox. $5 altogether at most restaurants. We add $5 plus TAX what the bill would have been and tip on top of that if the service was really good, 25%. If anything went wrong that was really minor, we may still tip that, but if we didn’t have the soft drinks comped, we wouldn’t tip as much for when minor things go wrong without the comped drinks at times. I can’t say all the time, because we have had times when we have tipped that much even though, but just to say, it helps the tip be higher. It’s up to the ************SERVER**************** TO DECIDE TO RING IT UP OR NOT. THAT MEANS IT’S *THEM* STEALING, NOT US!!
Also, you have to understand, when I worked at a donut shop/diner back in 1998-2002, we had out of OUR CHECK the money that was short after $2 or $3 leeway. Once, somehow I was $100 short, but they only found $20 of it, so I had $80 out my pay check. I don’t know how this happened other than either I made some huge mistakes or that which I think this lady I worked with had gotten arrested for writing bad checks, so I feel it is very possible she could have stolen it when I wasn’t looking. I don’t know. I do know I paid $80 out my check. They don’t give you the $2 or $3 leeway once you hit the leeway, you have to pay the full amount you were short out of your paycheck. Doesn’t that mean that the person that is RINGING UP THE ITEM IS THE PERSON UNDERRINGING THE ITEMS IF I HAD TO PAY OUT OF MY OWN PAYCHECK, HUH? They do this everywhere. It’s not just there. I had a former co-worker that worked as an Applebee’s waitress that she said her manager made her pay for people that just walked out and didn’t pay. It’s the **********WORKERS THAT PAY, NOT YOU IDIOT!! I had to do it, so does everyone else. That’s why servers keep a change bank on them and whatever they owe to the restaurant they owe, everything else is tip and they tip out based on sales to the other co-workers.
So you keep saying “that leaves without a bill hurts me. Me. Not the corporation or some made-up person that doesnt get hurt...ME”, well keep telling yourself that you aren’t selfish, because we aren’t. We give MORE TIP to the server in 99.9% of the situations. The 1% is when the service is so horrible that we have stiffed which is rare we’d get something not rung up when we have stiffed. I can only think of two times. That’s not much for as much dining experience as we have had since Nov. 2000. At least I am ***********GIVING BACK************** AND NOT BEING **********SELFISH AND SELF-CENTERED************ LIKE YOURSELF! For example, we get the soft drinks left off the bill for just the 2 of us, let’s say the check is $30, we tip based on $35 at 25% rate if the service was really good and possibly more if it was even better than that. That server has ENOUGH MONEY to pay for those 2 cokes. That means it’s **********THEIR DECISION TO TAKE OUR TIP WE GAVE THEM AND PAY **************YOU****************** BY RINGING IT UP IN THE REGISTER AS THEY ARE SUPPOSED TO DO.
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Tspiper
Also, you don’t realize servers at some restaurants have PERMISSION to do this. Here’s proof:
I was lords_of_acid on this forum many years ago.
http://www.tipping.org/discus4/messages/9/3553.html#POST19139
Vitalryan said: “I CAN not-ring in drinks and certain items, my management would have absolutely no problem with this. If I don't charge a table of cops for soft drinks, management would praise me. They trust my discretion. You see, LOA, in your infinite stupidity, what you don't realize is, giving away freebies, like products that cost 4 cents (soft drinks) - is not a big deal, and it creates a general good-will with guests and makes them want to return. The same way many places give bartenders a certain amount of free drinks they can "buy" for their guests on a given night. It's customer service.... dummy.”
My argument with him was that he was intentionally underringing items STEALING from the company. See, he said his manager would “PRAISE” him, how about that one for ya, huh?
As I said above, they will want to return more, therefore pinching pennies to have a customer pay $2.50 for a coke now in the long run may make them not come back as often. Do I think it’s right of them to charge only certain people, but not some? OF COURSE NOT, that’s not fair. It should either be ALL FREE TO ALL OR CHARGE EVERYONE, but that’s not how the real world works. Now, that’s how I would work is to ring up everyone fairly. I don’t think it’s fair if Joe Schmoe just because he’s a regular that he should get special treatment just because he comes in everyday. That’s why I was arguing with him about that he shouldn’t give cops free things. It should be equal to ALL. I hate restaurants when they give veterans free meals or discounts. It’s not fair.
My argument was that it’s not morally right what he was doing regardless of if it made customers come back more often, because to charge only some people, but not others is just not fair, it’s not. See how it has NOTHING to do with the “CUSTOMERS”, HUH?
The server has a tip to pay for those items. If they can’t like if the item was more than what we left or if we stiffed, that have money *THEY* can pay just as I did out of my paycheck. One time I paid $24.96 out of my paycheck and the manager was mad at me because see back then most people paid with cash unlike today, so sometimes customers were short 5 cents or a penny or whatever, which I think if they are short, you shouldn’t be able to sell them the item PERIOD. So once my manager made it clear I had to accept the shortages, since they came out of my check the penny if I was short over the $2-$3 range, I everytime some customer would be short, I’d put the money in the register, but not ring it up. WHY? Because he was STEALING FROM ME. Just because the customer was short shouldn’t mean I have to come up with their fucking pennies or nickels or dimes. That’s not right. I should have a right to not sell them the item if they can’t pay the exact money just as **********EVERYONE ELSE HAS TO************** to be fair. So I got him back and probably lost more meaning let’s say the register would have been short that day over the $2-$3 leeway, because I didn’t ring up that item it wasn’t. He wasn’t going to steal from me. It was him, not the customers, because he was making me accept not sufficient funds in my register. That’s not right. It’s not my responsibility to pay for someone that doesn’t have enough money just like that Applebee’s waitress that paid for that walk out. That’s not right. It’s not our fault the damn customers don’t pay what they are supposed to. At least I had a way out, she didn’t. I didn’t steal, I just didn’t have it in my sales. I wasn’t going to take my tip money to pay for an IRRESPONSIBLE customer.
Continued next posts:
Tspiper
“At best you are complicit after the fact. If it was a bigger money item ( car, fur coat, jewelry ) you would get arrested along with the employee.”
NO, the employee would get arrested. Think about it, even when you go to a store, you can get arrested for stealing a candy bar even. Restaurants are different than stores IDIOT. You can walk out of a restaurant and not have the door area beep that you are taking something out without paying. You can’t at a store though.
“The monetary value has nothing to do with it, to use your own words...IT'S THE PRINCIPLE.”
The principle is that I don’t want my **********TIME*************** to be altered whether I’d be tipping or not, NOBODY wants this crap. I mean, ask anyone that gets overcharged even let’s say even $2, they wouldn’t want to wait to get it fixed, they don’t want the wait. Since I am tipping, I am DAMN SURE NOT GOING TO SPEND MY **********MONEY*************** ON WASTING TIME, because when it comes to tipping, time is literally money, because you are paying for your time when you tip.
The principle is that the *SERVER* is underringing the items.
http://alcoholcontrols.com/50wabacanstf.html
“Short Ring - Under-ring the correct price of item and pocket the difference.”
You really think people don’t do this, don’t you?
It’s the **************WORKER********************** THAT IS STEALING. We don’t have any legal obligation to notice this, to try to notice this, nor to tell anyone either way. Some managers WANT their servers not to ring up soft drinks.
“you are helping an employee steal from their employer.”
NO, I am not helping, I am not doing reporting it, because I don’t have to. If you are going to make me, I will NOT EAT OUT AT YOUR ESTABLISHMENT if you punish **************OUR TIME****************** for your fucking $2 or whatever. Seriously, it’s not my issue. You need to keep an eye on your servers and what they are ringing up. That is a manager’s job. Also, why should I report it when you aren’t thinking about our time or money, when at least I am thinking about my server’s money not just my own.
“Criminal? Yes! Immoral? Yes! Fucking just plain wrong?”
NO, not I. It’s the *WORKER* that is the criminal. You even admitted so “you are helping an employee steal”, well you are FINALLY ADMITTING IT’S THE ************************EMPLOYEE************** STEAL, NOT US. THE EMPLOYEE IS UNDERRINGING ITEMS, NOT US!! We don’t have to try to notice if we are overcharged, have the correct bill even or undercharged.
“sad, you think you are better than all these servers because you can compare the bill to the menu,”
No, I said that they should do that to care about our money if they want us to care about their tip money, DUHHH!!
“the truly horrible thing is that you believe that it's ok to steal from...well...anyone.”
NO, I haven’t stolen one thing. The ************SERVERS AND BARTENDERS HAVE*****************!!
“You say if it were truly stealing wouldnt there be handcuffs on us? Yeah, bad argument, just cause you dont get caught, doesnt mean its not a violation of the law.
Example, you only break the speed limit by 4 miles per hour, dont get pulled over...you are still in violation. You broke the law.”
YOU ARE AN IDIOT!! Since when does ANYONE GET ARRESTED FOR GOING 4 MILES PER HOUR OVER? They get tickets, that’s it DUMMY IDIOT!!
You don’t get arrested for that. WHAT AN IDIOTIC COMPARISON!!
As I said before, you aren’t in a store, so you won’t get anything to beep at the door as you walk out if you haven’t been charged. We pay our bill we get. If it doesn’t have something on it, that’s not *US* underringing, that’s ****************THEM******************!!
Continued next posts:
Tspiper
“if 25 sodas arent rung up @ 2 bucks per every week...hmmm. My place has been open for 19 years...well...almost $50,000. Thanks Spring1. Wish i could have that money you fucking thief”
That’s not Vitalryan’s manager’s attitude is it nor is it most manager’s attitudes?
If it was soooo horrible, WHY wouldn’t servers lose their jobs for this yet it keeps happening ALL kind of places we go to, even places we didn’t go to on a regular basis even.
“ake all the towels you want...shit.”
We don’t take that. THAT IS THE HOTEL’S PROPERTY, NOT THE SAME and you know it!!
“You make me sick.”
You make me sick to blame the wrong person for this. Once, we told a waitress since she left a bunch of stuff off our bill, she said it was fine and the only reason we did is because she left off a bunch of stuff. You don’t suppose we take OUR TIME to get a manager involved? If we have to do that, she wouldn’t have gotten a tip at all, but instead got a huge tip, like HUGE. SHE can pay for it. I honestly think it was the manager that gave us that, because he has given us freebies before at that restaurant during that time. It’s up to the *SERVER* to ring up the items. Don’t you get that I had to pay out of MY OWN CHECK to the OWNER what was missing out my register. This has NOTHING to do with a customer. Don’t you get this or what?
“Someone finally silenced you...tadaaaa!”
NO, OBVIOUSLY YOU HAVE NO LIFE, DO YOU? I have work during the week IDIOT. I also went to grocery store tonight as well as had to eat dinner, shower, and iron. SO YES, I have things to do besides write to you on here IDIOT!! You obviously have NO LIFE, DO YOU? Seriously, you never even gave me a *CHANCE* to write back. I am not going to get fired for you just so I can write to you. You act like people don’t work for a living.
tspiper
"Prove you arent fat...nt be real.”
I would REALLY like to know WHY do you think "WEIGHT" has to do with this topic, huh?
tspiper
One more thing.
What about managers like the one that kept not doing *********ANYTHING*********** about the dollar overcharge for the martini's I told you about? Managers are THIEVES too, not just the servers and bartenders, I have got news for you.
You didn't say *******ANYTHING********** about that, did you?
Once you tell the manager, shouldn't have they fixed the wrong price issue? Seriously, they should have and the manager should have not only fixed it, but trained his servers to compare the menu prices to the check prices. That's not our job as a customer to make sure all our prices are correct. The only correct prices are the *ADVERTISED* ones by LAW.
Sooo,
If someone steals from you it is your fault? Really. That is the ludicrous rambling of a fat person. Take it as far as you want, if someone steals your car, your purse, or your credit card....its your fault? Look chubby, even your therapist must tell you that is insane.
Spring1' s biggest lies...
1. She's not fat.
2. She is married.
3. She has friends.
4. She's not in a " facility ".
Ever notice how she can only post at certain times? Read: limited internet time/use.
Sigh, i've been dealing with a mental patient.
By the by nutty,
Stealing a towel from a hotel is the same as stealing a drink from a restaraunt. It was someone e lse's property, you took it, didn't pay for it, and....hence: theft. Thief, answer that if you can. Someone bought it, paid for it...you took it, didn't pay for it...stolen. STOLEN. You are a common thief, no wait...worse, you are a repeat offender. Thousands of dollars stolen from small businesses over the years. Thousands.
Can't use the insanity plea on that can you? You continue to do something that is morally and ethically wrong, but you blame others...the very definition of a sociopath. Tell your nurse to up the Lithium, I'm pretty sure that she would agree with me...it's time.
Enjoy deleting this,
Tspiper
tspiper
"Sooo, If someone steals from you it is your fault? if someone steals your car, your purse, or your credit card....its your fault?"
At times it is such as leaving your car or goods unlocked, you are INVITING THIEVES to take your stuff. For example, in my neighborhood, during a neighborhood watch meeting, I found out some young kids were going from car to car to see if any of them were unlocked and stole whatever was in them like CD'S, money, etc. I wasn't one of those victims, because I ALWAYS lock my car. We have a security alarm system installed in our house as well as lock our doors.
So *YES*, if it happens to you because you are NAIVE thinking no one is going to take something without PROTECTING IT, you are causing the situation. If you think about it, I caused myself not to have someone steal stuff out of my car because I *PROTECTED IT BY LOCKING IT*. I am not saying they couldn't have just broken in, but these kids didn't want to do that, they just wanted to do it without evidence that they stole.
Same thing with my money at work for example, that I do NOT keep a purse. I actually keep a credit card wallet thing that has a key chain in my pocket at *ALL* times. I don't dare leave money to where even co-workers could steal it. Now, yes, they could steal my lunch out the refrigerator of course, but at least it's not my cash. I may be out $2-$3 for a meal in the refrigerator, but I am not out $50 or more because I would have left the money just there.
Why do you think they have security alarms and locks, huh? Obviously, if everyone thought like you, there would be none of those, would they? Everyone would have things stolen all the time even more than they do if people did things your way.
Do you lock your car and house? If so, tell me why?
"That is the ludicrous rambling"
That's *YOU* who just got proven wrong.
"of a fat person. Look chubby,"
No, I am not even 100lbs even. I am only 5 feet tall, but I am not fat. I have *NEVER* been fat. As I said, the biggest I have *EVER* gotten was 106lbs back in 1999 for about 6 months. I haven't seen over 102lbs since the year 2000. Most of my entire life has been under 100lbs.
I have NEVER gotten over 106lbs.
*YOU* must be fat, aren't you?
WHY do you keep putting "weight" into this? WHY can't you **********ANSWER************ that, huh? What does weight have to do with this? This is about OVERCHARGES, NOT about weight.
Now you see why I wouldn't want facebook, because of mean people like you that bring up things that don't matter to them.
"Spring1' s biggest lies...
1. She's not fat."
I am not fat.
"2. She is married."
Been married since 2002 when I was 25yrs old. I am 35yrs old now, but I am going to be 36yrs old this year.
"3. She has friends."
Yes I do.
"4. She's not in a " facility "."
Don't understand what you are talking about here?
"Ever notice how she can only post at certain times? Read: limited internet time/use."
As I said before, you obviously have ********NO LIFE********* to act like people have to respond to you and not do ANYTHING else.
Your house must be like the hoarding shows then, because I vacuumed for example tonight. I am not like you that is going to be on here and be so obsessed to ignore the things I need done or my job.
Continued next posts:
tspiper
"Stealing a towel from a hotel is the same as stealing a drink from a restaraunt."
No, because someone not billing us for the towel, it's for the stay STUPID ASS, so it's impossible that one would think you could take the items in the room home(not counting the complimentary soap and shampoo they give you that sort of stuff of course).
The customer is not stealing the drink, because they aren't the person that is responsible for *CHARGING* the customer. The customer pays the bill they are given whether right or wrong in either direction(over or undercharge) and so chooses to they don't have to tell the server what they did wrong.
As I said before, if I give a $10 tip on a $50 check, , that tip pays and then some for the soft drinks, so how am *I* stealing if the server doesn't ring them up, huh?
I WOULD LIKE YOU TO ANSWER THAT QUESTION! HOW AM *I* STEALING IF THE *SERVER* ISN'T GOING TO THE COMPUTER TO RING UP THE 2 COKES WITH THE $10 TIP I JUST GAVE, HUH?
"It was someone e lse's property, you took it, didn't pay for it, and....hence: theft."
No, I wasn't charged for it. I didn't take it, it was UNDERANG by the *SERVER* usually INTENTIONALLY. Didn't you *READ* VITAL RYAN'S POST? Obviously, you didn't, did you?
If I am giving a tip, I am paying for it stupid. It's up to the ************SERVER********************** TO RING IT UP, NOT ME. I DON'T HAVE THE AUTHORITY TO RING UP AT THE COMPUTER. I DON'T WORK THERE YOU STUPID FOOL!!
So what you do, you tell the server, they say don't worry about it, so think the customer should take out their time of day so the manager can just OK it anyway? Seriously, just read VITAL RYAN'S POST. MOST managers OK this.
Also, if you think people are going to take time to get a manager, WHAT KIND OF UNCARING CUSTOMER SERVICE PERSON ARE YOU? Nobody likes waiting, so WHY are you doing it to them for your SELFISH SELF, HUH?
I can't make the server ring up the cokes, can I? ANSWER THAT HONESTLY! PLEASE!!
Also, you are still IGNORING the fact that the manager that overcharged us on martini's 4 TIMES a dollar each time didn't get things corrected. See how managers aren't caring about the customer's money, huh? They aren't doing the right thing.
I had another manager once said to me that "Nobody else notices it" when I was overcharged 4 cents on each soft drink. She was a bitch. I will NEVER RETURN because of that, JUST BECAUSE OF THAT BITCH that could care less about the customer's money and time. I told her because no one reads their bill and compares it to the menu as they should is why.
See how you think managers care about our money? They sure don't.
"Someone bought it, paid for it...you took it, didn't pay for it...stolen."
NO, I didn't take it. I wasn't billed for it. I paid in my tip for it in most cases. The *SERVER is the person that decides to ring it up or not.
"Thousands of dollars stolen from small businesses over the years. Thousands."
From the servers and bartenders, NOT from the customers.
Continued next posts:
tspiper
"You continue to do something that is morally and ethically wrong, but you blame others...the very definition of a sociopath."
No, it's morally right that if the servers or bartenders want us to care about their money, they have to care about our time, so if they want to ring up a missing item or wrongly rung up item that is undercharged, they can do that on their *OWN* TIME, NOT punish ours.
It's very fair and *LEGAL* not to say anything, because look at the managers that don't care about our money and time.
I don't have to tell my server or bartender and as I said, let's say I do, I can't "MAKE THEM" ring it up, can I?
What if the manager OK'S IT? If this isn't the GM or owner, then is the manager stealing from the owner? What if the owner says it's ok, what then?
I am paying for it most of the times in my tip. They can choose to ring it up on their ******************OWN********************** TIME NOT **********PUNISHING MINE***************!
If you do that to your customers, you will NOT have a business, I GUARANTEE THAT!! It's enough that when customers get overcharges they don't want the delay, they sure fuck ain't going to wait longer to get charged more, are YOU CRAZY? YOU SHOULD GIVE A COMP FOR OUR INCONVENIENCE if you want us to sit there and wait for YOUR EMPLOYEE OR YOU TO FIX THE MISTAKE. Don't you get that it's all about inconvenience that doing that to the customers are going to cause them not to come back, huh? You will lose more than that $2.50 per coke when you don't have the REPEAT customers spending thousands of dollars a year because they weren't being made the be held hostage to leave and it puts a HUGE DAMPER on the entire experience.
As I said, if I give more than $5 for a tip, it *PAYS* for the 2 soft drinks. Your server can decide to ring it up.
YOU EVEN ADMITTED "you are helping an employee steal”, so what does that tell you that you are *********WRONG*************, DOESN'T IT?
IT'S UNDERRINGING ITEMS. That's why I had to pay out of *MY* paycheck, NOT the owner, *I* had to pay what the customer didn't. The owner didn't have to pay. As I said, even my former manager at that donut shop wanted me to not nickle and dime the customers if they were short so he was going to make *ME* pay for their shortages if I wouldn't have thought of a way to get around it which was not to ring in the sale, so when I z'd out my register, it didn't have that sale, just the overage of what the person paid for their item. My point is, the *OWNER* didn't take the hit in many cases. He did because he let a leeway of $2 or $3 short not to take it out of our checks, but that was his decision as well.
It's all about that the *SERVER* is UNDERRINGING THE ITEMS. It's not our issue to say anything and yes, they can pay it out of their tip and if we don't leave enough, they have their own money to ring it up. *THEY* are responsible for their money(register even if servers don't have registers, they are responsible for giving the money to the register when it comes time to get off the shift and bartenders do have registers.
So you don't know WTF you are talking about except when you said "you are helping an employee steal”, because the only thing you were right about is that the ******************EMPLOYEE**************** STOLE, NOT that I am helping them. I am not doing anything or responsible for ringing that money up in the register and putting it into the register.
WHY CAN'T YOU GET THIS, HUH? The only thieves are the underringing employees. The customers aren't thieves.
I don't care if they have the wrong bill and pay it, which let's say it's less, guess what? They don't have to tell their server shit.
tspiper
HOW AM I SUPPOSED TO MAKE THEM RING UP THE ITEM IF THEY REFUSE TO, HUH?
IF YOU THINK CUSTOMERS ARE GOING TO GO THROUGH ALL OF THAT TO *ADD* STUFF TO THEIR BILL WITH *NO* COMP, YOU ARE CRAZY!!
********YOU ARE CRAZY**********!!
Spring1,
Could I please talk to your husband/imaginary friend or neither one being available, your doctor? It's o.k. He told me it was. He said for you to let me talk with him.
Hey Nuts,
Why do you think that for four years, nobody has agreed with you? That there are so many questions about your sanity? We can't all be wrong, I'm sorry hon, you are a little bit crazy. It's alright, everyone is...you just have to figure out how to deal with it. If you need to talk, i'll be here...what you have is in my family. It sucks. I know. I'll be here for you.
Tspiper
"Why do you think that for four years, nobody has agreed with you?"
For starters, they aren't talking about the subject you are. You are talking about "UNDERCHARGES", and I am talking about in this blog "OVERCHARGES" you idiot, so that doesn't make sense to your argument, does it?
Secondly, there are a bunch of people that have agreed with me on other blogs and forums. I can post if you'd like.
Isn't it funny how you are AVOIDING my questions?
You just don't want to admit it's on the *********SERVER OR BARTENDER********** to ring up the items, NOT *US* IDIOT!!
I can't MAKE them ring it up, can I?
I am not stealing, ********THEY ARE************!!
I will ask again, answer these questions:
1. How am I supposed to make them ring it up if they don't want to, huh?
2. What about the manager that refused to fix the wrong price issue 4 times I had with the same products?
3. What about *ME* that I had to *PAY OUT OF MY PAYCHECK* for the undercharges I was short after the leeway of $2 or $3 huh?
4. AGAIN, what does "WEIGHT" have to do with undercharges?
5. Why are you talking about undercharges and weight when this blog is about **********OVERCHARGES**********, HUH?
Heavy sigh,
Please post the blogs/ dicussions that agree with you. To answer your questions:
1. Its not that they dont want to, genius, if you mention it to a server( instead of taking advantage and stealing), im sure they would change the price.
2. Occasionally you have an incompetent manager, just like you have incompetent nurses and orderlies.
3. Who had to pay out of their paycheck? What the fuck are you talking about?
4. I keep mentioning weight because you are so obviously chubby in at least...it proves that you are lying once, how can i trust anything you say?
5. Its not about Overcharging so much as it is about you being a thief and crazy.
Spring1,i if that is your real name, you are a liar and a thief. I feel bad for the people that have to wait on you when your therapy group has an outing. Please, in the future, let the group leader pay for the meal. Don't even look at it! It will cause you so much less stress.
I have been arguing with a mental patient, i feel so bad, yet cant stop.
Notice that you havent denied that once over the last 5 posts.
Good luck honey
Tspiper
"Please post the blogs/ dicussions that agree with you."
http://howtobeagoodserver.blogspot.com/2007/07/how-to-be-good-server-in-restaurant.html?commentPage=6
MMTLori:
”As a server, I want to say that I appreciate your post. I know it is several years old but I plan on printing off this blog and showing it to the servers that I work with. You bring up some very excellent points about service and what a guest expects from their servers. I first read this run down about a year ago and began implementing some of these thoughts into my service. I have noticed that I have become a better server because of it. Thanks! August 3, 2012 9:59 PM”
Next:
http://archive.slickdeals.net/f/600104-Thoughts-on-Tipping-in-Restaurants?sduid=249745&p=7915572&highlight=springs1#post7915572
Demosthenes9 said:
“Absolutely right. As a waiter, it was ultimately my responsibility to ensure that EVERYTHING was correct with your food. The funny thing is, if waiters took the time to pay attention to the little details like the one’s Spring mentioned, they would actually have MORE time on their hands to take care of customers. Afterall, it takes maybe 30 seconds to check over an order and make sure it’s correct. Failure to do so means that you now have to go all the way back to the kitchen, argue with a cook, get a replacement side item, then carry it back out to the table. That time could have been better spent taking care of other tables instead.”
Next:
http://www.sherdog.net/forums/f48/tipping-2337603/index27.html
flowwiththego said:
“Springs does make some good points. In my experience, at least half the time if not more it is the servers fault when food takes too long. for example, I hate when the servers hold their tix and put in 4 (or even three) at once. They are not allowed to do that. So the first table has to wait extra long and other servers got tix in also. I can’t tell you how many times someone will say they have been here for 45 minutes and the tix time says they were 20 minutes.”
Continued next post:
tspiper
Next:
This woman I wrote to at first didn’t agree, but then as I got writing to her, you will see she agreed and then came on my blog to agree with me:
http://stef319.hubpages.com/hub/Confessions-of-A-Food-Server
stef319
“I definitely know where you’re coming from with servers, though. I will agree that 90% of our servers ARE lazy. They drive me crazy; as lazy as they are with their tables (who are providing their tips), imagine how lazy they are when it’s time to do sidework and help clean the restaurant. They’re always on their cell phones, outside smoking cigarettes, flirting with the cooks, when they should be paying attention to their guests. And I bet they get your orders wrong all the time because you’re right-they are lazy. They expect a 20% tip always. They wonder why they get “stiffed” on a tip sometimes. It’s because they didn’t deserve a tip! That’s why I said that I don’t want other servers taking my food out. I don’t trust them at all. They don’t read the kitchen slips, they bring a steak out without a steak knife, they forget sides, and they auction off food. It ends up costing me more time cause not only do I have to apologize for their order delivery not being correct, but I still have to go back to the kitchen and get whatever they forgot. And god forbid that the guest asks THEM for something because not only will they not get it, but they won’t even have the courtesy to tell me what the table wanted.”
“2. “Servers that refill iced tea without asking and/or refilling a glass at the table even if they do ask.”
AGREE- Always a fresh glass. And never refill at a table. Only water should be refilled table-side.new straw, new lemon (if needed), and let me add something: If it is fresh-brewed iced tea and is still warm, and extra glass of ice is usually appreciated, as well as an iced tea spoon. Also, the guest should never have to wait for sugar.
3. What is a 2-for-1? Two drinks for one price? If so, yes, why should you have to get them at the same time? I don’t drink fast; my second drink would be watered down. If it’s company policy, that’s stupid. If they’re really strict, though, and they make you get both at once, I suggest you ask for the ice on the side on the second drink, or no ice and ask for a fresh side of ice later.
4. “If the customer asks for a dessert, that’s a good time to ask about the check as well and if they do want the check, I feel the best servers are that they bring the check BEFORE the dessert ONLY if I wanted the check of course.”
I always carry a copy of my guests’ check with me after their food is served. I usually have three or four tables at once and I put all the bills in my server book, and carry one checkholder in my apron. This way, any time after their dinner is served, the guest can ask for the bill and I will have it on me. If the guest orders dessert, I have to wait until they get their dessert to give them their check (unless otherwise asked).”
Continued next posts:
tspiper
She came on my blog and wrote this:
http://howtobeagoodserver.blogspot.com/2007/07/how-to-be-good-server-in-restaurant.html?commentPage=4
Stef319
”MT “Your system of never taking another tables drink order before turning in a ticket would back you up terribly, not to mention the humongous quantity of time you’d waste checking plates and menu prices. It would take you forever to get anything done.”
In my opinion, MT, once an order is taken, it should be put into the computer IMMEDIATELY. Once my guests place their order with me, the clock begins to tick. They should be getting their apps 5-10 minutes after they PLACE their order, and their entrees should take between 20-30 minutes (where I work). You really should not start off a new table with an appetizer or dinner order on hold.
The guests who just placed their order (who are hungry) are watching you approach another table. You then have to build your rapport, go over the specials, and possibly answer questions. This can potentially be very time consuming and your guests are not going to appreciate the delay in your service. There are other times when it is acceptable to work all your tables together, but when you have a food order you shouldn’t be doing this.
The correct way to handle this is to approach the table (with the other tables’ menus in hand) and acknowledge their presence, and tell them YOU WILL BE RIGHT BACK. Then you ring in the order, go back to the table, and then you can do your greeting, go over specials, answer questions, etc. Now you can take your time with the new table cause you know that your other tables’ food is getting worked on by the kitchen.
I know that this can be time-consuming but it really is worth it. Waste no time getting food orders in.”
August 5, 2011 12:05 PM
http://howtobeagoodserver.blogspot.com/2007/07/how-to-be-good-server-in-restaurant.html?commentPage=7
Abigail Johnson said on January 25, 2013 at 3:01p.m.:
"Everything you said was reasonable,"
"1. Its not that they dont want to, genius, if you mention it to a server( instead of taking advantage and stealing), im sure they would change the price. "
Then WHY when we did and a former co-worker did for his wife's entrée that they *CHOSE* not to, even the former co-worker asked "Would you rather have a bigger tip or correct this issue?" Their waitress chose to have a bigger tip, not to correct the issue.
Also, WHY do you think that should take up the customer's time?
They don't want to, because they are lazy and don't care. Also, if they really did that, don't you think they wouldn't get a good tip for that, huh? Seriously, servers care about their tip, NOT about the restaurant's money, IDIOT!! That's more work on them, WHY would they VOLUNTARILY do more work that could affect their tip in a NEGATIVE manner, huh? It may make the bill higher, but making the customer be held hostage for that by inconveniencing them is sure the hell not good customer service no matter where you go even when not tipping is involved even, much less when you are paying for the service.
The customers for their inconvenience in doing the server's job for them should pay out of their OWN POCKET for their fuck up as I DID when I had $80 out of my check or when I had $24.96 out of my check and many other times I had money out of my check as well.
"2. Occasionally you have an incompetent manager, just like you have incompetent nurses and orderlies."
So that's OK for them to not care about our money, but for us to care about theirs only? WTF????? That's 100% UNFAIR and you know it. I am sure not going to care about his money if he doesn't care about mine.
Continued next posts:
tspiper
"3. Who had to pay out of their paycheck? What the fuck are you talking about?"
You didn't obviously ***********READ************ my post, did you?
We had a $100 draw at the beginning of our shift, plus rolls of coins. Before our shift, we had to count our draw to make sure we had $100 in cash and coins as far as in the draw is concerned(not the rolls of coins) to start our shift with. At the end of our shift, we'd do what was called "z'ing out" where you turned a dial on the register to print out the sales of the entire shift. We had to put down checks, cash, when we had video poker tickets we had to put them down(which we had to go in the boss's office to count that money when there was some winnings in a box that was called a "video box" that was locked, but that was only for a short time until the parish decided to make it illegal for video poker to be in that parish, so I only dealt with it the first 7-10 months I worked there for video poker. Anyway, we had credit card receipts as well to put down and cash. If it was short the register from the sales vs. what we had in the draw with all of that over $2 or $3 can't remember if it was $2 or $3 leeway they gave us, we had it literally taken OUT OF OUR CHECK, NOT CHOICE in the matter, like we didn't get to pay them, they TOOK IT OUT OF OUR PAY ON OUR PAYCHECK. So that means when that boss I had when I worked there told me to stop nickle and diming people when they were short pennies, dimes, nickles, quarters, I decided since they truly did take EVERY CENT if I was short over that leeway away from me and it's not fair. As I said, $24.96, let's say that day a customer was short a nickle, WHY should 5 cents be taken out of my paycheck if a customer is short? Shouldn't I be able to REFUSE to sell them that product if they don't have the sufficient funds to pay because they were IRRESPONSIBLE to come with enough money or some type of other payment method, huh?
So what I did was put the money in the register and not ring it up, so that the SALE wasn't on the z-out sheet, therefore, for example, this regular customer that did come in and he even tipped for a large coffee to-go, decided to short me, I wasn't about to put the tip that he gave me that was MY TIP in the draw since he was shorting the company. What I did was not ring in the sale and gave the register an overcharge which a large coffee. My point is, he took money out of OUR PAYCHECK because a customer was short if our register was short over the leeway they gave of $2 or $3.
Same thing happened to a former co-worker that was a waitress at an Applebee's that she said her boss made her pay for a walkout(someone that didn't pay their bill and just walked out).
So WHY are you acting like this doesn't go on when it does, huh?
For us, we didn't have a choice, we had to pay out of our paycheck since it was taken out *BEFORE* we got our paycheck IDIOT!! It's not like they said "You owe us $24.96." They took out of my paycheck that.
"4. I keep mentioning weight because you are so obviously chubby in at least...it proves that you are lying once, how can i trust anything you say?"
NO, I was 97lbs(I AM 5'0" tall)this morning before I ate anything today. I am NOT LYING.
It still doesn't answer what does weight have to do with this.
Undercharges or overcharges can happen whether a person is anorexic, bulimic, normal sized, average sized, overweight or obese. Size doesn't matter in this subject.
5. Its not about Overcharging so much as it is about you being a thief and crazy."
NO, I am not the person *CHARGING* the customer incorrectly, so I am not at fault, understand?
Spring1,
You are complicit after the fact...I'll wait while you look that up...hmmm, dooodeedoo...lalala.... O.K. Now that you know what that means...You know that you are helping someone steal, you receive benefits from said stealing, you don't do anything to halt this ongoing theft and in fact, encourage it's continuation. By law, this makes you an accessory after the fact. Just as guilty as the original thief. Sorry charlie, the truth hurts, you are guilty.
The good news is, prosecution while in a mental ward would be hard to pursue. You are ok as long as you stay where you are.
Have a nice time wrapping your brain around the fact that you are WRONG! I know it's difficult to realize that the last 4 years of your bullshit have been smashed to pieces, but hey, I'm sure you have other interests. Haha, I rule...you lose.
Tspiper
Tspiper
"You know that you are helping someone steal,"
NO, I am *NOT* the person that ************UNDERRANG*********** MY BILL IDIOT!!
"you receive benefits from said stealing,"
From them stealing, yes and no. If I pay it in the tip, NO, ONLY the server receives the benefits if they decide not to ring it up. If I don't pay it in the tip, I get the benefit of *THEM* that decided not to ring something up.
"you don't do anything to halt this ongoing theft"
I don't have to. BY LAW, I don't have to.
"and in fact, encourage it's continuation."
By tipping more, OF COURSE. I show GRATITUDE for them saving me money at the restaurant. Some people would be selfish and just tip on the discounted bill.
"By law, this makes you an accessory after the fact."
NO, by law it makes the *SERVER* 100% GUILTY OF UNDERRINGING ITEMS.
"Just as guilty as the original thief. Sorry charlie, the truth hurts, you are guilty. "
NO, the *****************SERVER************************** IS!! I PROVED IT and you know it.
Morally speaking, you are utterly corrupt.
P.S. do you write any other blogs? I can only imagine what insane views you must have on other industries. Please let me know. Thanks.
Tspiper
"Morally speaking, you are utterly corrupt."
NO, I am LEGALLY ABLE TO LEAVE WITHOUT PAYING FOR SOMETHING I AM NOT CHARGED FOR ON MY RESTAURANT BILL DUE TO THE *SERVER* UNDERCHARGING ME!!
"P.S. do you write any other blogs? I can only imagine what insane views you must have on other industries. Please let me know. Thanks."
You didn't read my profile:
http://www.blogger.com/profile/16330862403978274454
I have also some of these other post as well like this one:
http://www.reddit.com/r/AskReddit/comments/15oc80/why_do_a_lot_of_people_seem_to_think_that_when/
I did read your profile fatty. Doesn't make you less nuts.
Tspiper
"I did read your profile fatty."
Again, I am not even 100lbs at 5'0" tall. *YOU* must be fat. WHY do you keep bringing up "WEIGHT" into an overcharge blog, huh?????
Tspiper
"Doesn't make you less nuts."
No, you are nuts, NOT ME! I make sense, because most of the world wouldn't say they weren't charged for something either. The reason why, ***********INCONVENIENCE******* IDIOT!!
If you are under a hundred pounds, its only because you lost both legs to diabetes. You are crazy. Nuts. Certifiable.
tspiper
"It's only because you lost both legs to diabetes."
NO, I have gotten tested for that, my blood sugar was 81 in March of 2012, perfectly normal.
"You are crazy. Nuts. Certifiable."
NO, *YOU* ARE to say that you think it's OK for a customer to be PUNISHED for a *********SERVER********* deciding to undercharge a customer.
Is it nice in your "home"? Do the nurses treat you well? I hope so.
You are complicit in stealing from all sorts of businesses. You know you are undercharged, holy shit! Someone made a mistake, and you pay the lesser amount...gleefully i might add. If you saw someone drop a twenty dollar bill on the ground, i bet you wouldn't return it would you? Haha, they lose, you win! I actually saw you do that to an old person last tuesday, tsk tsk. Liar and thief.
Very very sad. That woman needed that money for her medicine,...but she fucked up around you, no medicine...just chubby Spring1 off to Chili's to spend her ill-gotten gains.
You suck! How dare you steal from an old woman! You should be ashamed of yourself ! Oops, you have no shame, therefore, as a human, I am ashamed for you.
Enjoy Hell!
Tspiper
"Is it nice in your "home"?"
Yes.
"Do the nurses treat you well? I hope so."
I don't have any nurses.
"You are complicit in stealing from all sorts of businesses."
NOPE, I am not stealing, the server UNDERRINGS the items, NOT ME! They decide not to charge me, NOT MY ISSUE!
"You know you are undercharged, holy shit! Someone made a mistake,"
NO, most of the time for soft drinks, it's INTENTIONAL to get a higher tip. Happens a lot at restaurants.
As far as the mistakes like a dessert not on the check for example, as I have said before, we pay a HIGHER TIP. They can decide to ring it up *AFTER* we have left with their own money, NOT OURS! It's not our issue if ****THEY**** CHOSE to not ring it up.
"and you pay the lesser amount...gleefully i might add."
As I said, I pay the *SERVER* A GREATER AMOUNT and they can decide to ring up the item with that tip or if it's not enough, they have their own money just as *I* and EVERYONE ELSE has to do at restaurants when they were short in their register. I did have a leeway$2 or $3(can't remember which one), but that's not much. That was also the owner's doing not mine to give that leeway.
"If you saw someone drop a twenty dollar bill on the ground, i bet you wouldn't return it would you?"
I have returned money, because I *SAW* the person drop it. That's different than not knowing whose it is.
"I actually saw you do that to an old person last tuesday, tsk tsk. Liar and thief."
NO, you never have seen me before and I NEVER DID such a thing!
".just chubby Spring1"
NOPE, 98lbs at 5'0" tall. You chubby Tspiper considering you keep putting weight into this.
"How dare you steal from an old woman!"
I didn't steal EVER!
Wrong again fatty!
When you knowingly pay less than you should...look up "knowingly", you are stealing. No more no less. Thief!
If you request $300.00 from an ATM and it gives you $3000.00, then you don't report it...jail time fats. Maybe you can get that through your thick skull, stealing is stealing.
Oh here we go, that was a machine, not a person....dumbass, same thing goes for a human teller. You KNOWINGLY took something that didn't belong to you...you STOLE! That goes for your overweight husband as well. Although I give him a pass cause he is a figment of your warped imagination.
Prove me wrong, legally, about this and I will apologize.
Game
Set
Match
Tspiper
"Wrong again fatty!"
NO, and I am not fat, you are!!
"When you knowingly pay less than you should...look up "knowingly", you are stealing. No more no less. Thief! You KNOWINGLY took something that didn't belong to you...you STOLE"
NO, I don't ring it up, not my issue.
"If you request $300.00 from an ATM and it gives you $3000.00, then you don't report it...jail time fats. Maybe you can get that through your thick skull, stealing is stealing."
NO, it's not the same fats. I didn't get more change than due, I didn't get charged for something. NOT THE SAME FATS!!
I am not fat. 98lbs this morning.
"That goes for your overweight husband as well."
I will say, YES, he *IS* overweight, but I am not!
"Although I give him a pass cause he is a figment of your warped imagination."
NO, I have been married since 2002.
"legally, about this and I will apologize."
I have by telling you when I worked at the donut shop/diner the owners TOOK IT OUT OF ********************MY***************** CHECK, meaning the *********************EMPLOYEE********************** PAYS FOR THE ITEM, NOT THE PERSON THAT WASN'T CHARGE IDIOT!!
Maybe things are different in bumfuck louisiana...but according to the va. State law...if you knowingly pay less for an item...ie. steal, it is called defrauding an innkeeper. It is a felony! Guess what chubby, just looked it up in La. Same law. Push that sweaty grunting tooth missing redneck off of you and get a clue. In your state, your state porky, it is a felony! You are stealing! Look it up!
Haha
I win! Finally!
An end to the madness!
P.s. a balanced diet is key to losing weight, you and your 240 lb 5 foot 8 hubby should go on one.
I win!
Also, according to the law, you are guilty of theft. Look it up loser. Just google theft or defrauding an innkeeper.
I win! I can go on with my life! Hahahahahahahahaha!
Once again brains and being slender win over stupidity and chubbiness!
Taaaaaaada!
Tspiper
"if you knowingly pay less for an item...ie. steal, it is called defrauding an innkeeper."
But I am not *PAYING* for the item IDIOT, NOT LESS, I am NOT ******PAYING AT **********ALL********** FOR THE ITEM IDIOT!!
"It is a felony!"
NO, because you can't prove that I noticed it and as I said before **********WHY DID **********I**************** HAVE TO PAY FOR THE SHORTAGES IN THE REGISTER WHEN *I* DIDN'T TAKE THE MONEY, HUH? Obviously that means the person that rings you up will pay for the owner's items, NOT the person that ordered them. So it will get paid, just by someone else(THE WORKER)! *I* HAD TO DO IT, SO DOES EVERYONE ELSE. HECK I even told you about a co-worker that I worked with in 2004 told me she worked as a waitress at Applebee's that had a party that walked out without paying and her boss MADE HER PAY for it. That means the *EMPLOYEES* are responsible for the shortages, NOT the customers.
"Guess what chubby."
NOPE, 96 and 1/4 of a pound this morning before I ate anything.
"redneck"
NOPE, CITY WOMAN!!
"get a clue"
*YOU* get a clue as to answer the damn question**********************WHY DID *****************I***************** HAVE TO PAY OUT OF MY PAYCHECK FOR MY SHORTAGES IN MY REGISTER WHEN **I*** I DIDN'T TAKE THE MONEY, HUH?
OBVIOUSLY THAT MEANS THE WORKERS ARE RESPONSIBLE FOR PAYING THE SHORTAGES, NOT THE CUSTOMERS!!
"porky,"
NO, I wasn't even 96 and a half pounds even this morning. I am 5 feet tall zero inches.
"You are stealing!"
NO, the person that rang me up is stealing for ************UNDERINGING ITEMS, which soft drinks or iced teas are usually done on PURPOSE to get a bigger tip.
"I win! Finally!"
NOPE, I WIN SINCE I PROVED TO YOU THAT THE *EMPLOYEE* PAYS THE SHORTAGES OF THE CUSTOMERS, NOT THE CUSTOMERS!!
"you are guilty of theft"
NO, you can't prove that I noticed it before I left. There has been times when I didn't notice we weren't charge for something, because maybe I read it fast or I was drinking, etc. SO NO, you can't charge me with that. Also, I am not the person ringing my order up so I am not underringing items.
Theft would be on purpose having something in my shopping cart and not putting it on the conveyer belt, then leaving. I didn't do that. I was billed what I was billed period. If your register is short, *YOU* have to come up with the money.
Continued next posts:
Tspiper - Continued:
A good example, we used to back in 1998 had video poker machines. This customer gave me a video poker ticket from another establishment. I didn't know since that was my first job and no one told me that I couldn't take video poker tickets from another place, so luckily it was only $10. My boss made me(which my mom went for me at the time since I was living at my parents house at the time) go get the $10 from the establishment. YES ***************MY BOSS*********** MADE **********ME************** GET IT. That means if I didn't, I would have had to pay the $10 out of my own pocket.
Now do you understand that the customer didn't steal. Who knows if he knew he couldn't do that, maybe he didn't, maybe he did, but still chose to do it, but I was still responsible for my register.
My point is, that customer didn't steal whether he knew or not that he could cash out a video poker ticket at another establishment. *I* took it, *I* was the person responsible for accepting it. Now granted not my fault since NO ONE TOLD ME that, but my boss still made *****************ME******************* GO GET THE $10. So you see how it's the ********************************EMPLOYEE**************** THAT IS THE PERSON THAT IS RESPONSIBLE FOR AN UNDERCHARGE?
While this wasn't an undercharge, I still had to get it. If you were right and I was wrong, then he would have went to get the $10 himself, not involving me. *I* was responsible for MY REGISTER that day, NOT him! I didn't know I couldn't do that. NO ONE TOLD ME. That was my first job and I didn't gamble ever at that time, nor have I ever played video poker, so I didn't know that I couldn't take another establishment's video poker tickets.
Do you understand my point that the *********EMPLOYEE********** is the person that has to pay for any shortages, HUH?
Two points of interest, make it three...
1. You admitted in this very blog that you scrutinize every bill before paying it. You have also stated that many times you were undercharged or not charged for services rendered. Am I to believe that you are too stupid to notice the undercharging when you catch every other mistake when it comes to overcharging? So that makes either a liar or a thief, I'll let you choose which.
2. No defense on the tooth missing husband huh?
3. You can still be fat, tubby, when you are 5 feet tall and 96 pounds. I thought we established that your legs had been amputated, so...your real height is only 3 feet, that makes for a whole lotta jelly rolls in the gut region.
Tspiper
"1. You admitted in this very blog that you scrutinize every bill before paying it. You have also stated that many times you were undercharged or not charged for services rendered. Am I to believe that you are too stupid to notice the undercharging when you catch every other mistake when it comes to overcharging? So that makes either a liar or a thief, I'll let you choose which."
It makes me NEITHER, because it makes me ******HUMAN***** that I make mistakes too.
Once, I drank 3 drinks, which one of them was a long island iced tea. I noticed 4 cents(8 cents altogether) difference in the price of the 2 soft drinks that were overcharge, however, until I got home a couple hours later I didn't even realize I didn't get charged for the long island iced tea. I was drinking and paying attention so much to the prices, I didn't realize I didn't get charged for the long island iced tea. So I am *HUMAN* and make *MISTAKES* like everyone else. The waitress didn't notice either. The manager corrected the mistake of the 8 cents. The waitress did *NOT* get it that time in her tip since she didn't apologize for the overcharge and made the excuse that she had 4 other table's rather than *CARING* about her customer's money. So she got stiffed. So if someone found out about it, *SHE* had to pay for it, so the owner got his or her money. If not, then no one knew about it. Still not my issue since neither one of us noticed it. I wouldn't have mentioned the 8 cents obviously because I would have been worried they would have put the long island iced tea on the bill, because once that happened where an asshole waiter where he overcharged us on one item a buck, but then didn't charge us for a beer he ordered. The waiter noticed it then and charged us, taking off just the dollar which obviously put the beer amount on the bill. What a JERK!
So anyway, my point is, I *CAN* miss something. I had been drinking and was concentrating so much on the wrong prices since we had a bunch around that time at restaurants and not actually paying attention to if each item was on the check.
"2. No defense on the tooth missing husband huh?"
My husband's teeth are healthy. He brushes and flosses as well as Listerine's every night and day.
"3. You can still be fat, tubby, when you are 5 feet tall and 96 pounds."
NO, I am a normal weight. Just look at the tables for weight.
http://www.healthchecksystems.com/heightweightchart.htm
"104-115"
It says I should be that for my height. I am not.
http://www.rush.edu/rumc/page-1108048103230.html
"95 - 117 lbs."
This table says a bit different, but it shows under 100lbs, which is what I am.
"I thought we established that your legs had been amputated, so...your real height is only 3 feet, that makes for a whole lotta jelly rolls in the gut region."
No, I have all my limbs.
For you to be talking about weight so much, *YOU* must be the one that is fat. WHY are you talking about weight? WHY? I really would like to know WHY you feel that is so relevant?
Hmmm,
You bring up one specific incident when you didnt realize you were undercharged...cause you were drunk! Read your own blog tubbs, you scrutinize every fucking bill you have ever been presented with jackass. Every single one! Once again, google " defrauding an innkeeper ". It is you fatts. You steal, have stolen, and will steal again!
You may have all your limbs, but you gave up on your soul many years ago.
Do you follow God,Jesus! I bet you do...what would Jesus do? Would he knowingly steal from a business? He would not!
Render unto Caesar that which is Caesar's. render unto God, that which is his!
Now being down south here you live, I feel the need to explain that platitude...pay what you owe to the people who rendered services to you, give unto God your faith!
Take your bulemic ass, and that of your obese husband out to the proverbial woodshed. You cannot win.
You lose, I am right! Google " defrauding an innkeeper "
Then tell me I'm wrong.
Quote the law, and I'll admit I'm wrong...until then, enjoy the vomitting.
Hugs and kisses
Tspiper
Tspiper
"It is you fatts."
I am not fat, *YOU* ARE! You sure NEVER once admitted how much *YOU* weigh. I have a feeling you are fat, aren't you?
"You steal, have stolen, and will steal again!"
NO, I didn't steal a thing!
"that of your obese husband out to the proverbial woodshed."
He's not obese.
You still never answered my question *******HOW MUCH DO *********YOU*********** WEIGH, HUH?
"Take your bulemic ass,"
I have NEVER made myself throw up *********EVER***********!! Now back in 1996-1997, I did around 2-3 times eat so much I threw up at once kind of like if you ever saw the show they had called "HURL" where these people were eating so much at once they puked, but that's it. I would **********NEVER********** DO THAT!
What I did do for many years was to starve myself by eating 300 calories in a day for 3 or 4 days then binge eat 3-4 days after that, so I'd lose the weight to gain it back which I did that from around age 15yrs old(1992) until 1998 or so. That's how I got to 106 back in 1999 because I stopped that and with me studying a lot in college with living at the dorm at the time, I didn't get much exercise at all, like no house work exercise even but the once a week laundry run. From 2003-2009, I did 2 days a week of diet days I would call it. Back in 2005 I weighed 87lbs at one time even. In 2009 I went through some health issues due to being switched on my health insurance on my birth control pill I was on and well I started to eat more normally as how I got to 97-98-99lb range. I still once a week eat less than 1,000 calories on Fridays so I can eat like a pig on Saturdays for example.
I am not a bulimic. I have *NEVER*, EVER EVER EVER, EVER made myself throw up. I feel WHY EAT if you are going to do that, WHY BOTHER EATING THEN? It also ruins your teeth with your stomach acids and esophagus, so it's much worse than just not eating. It's so much more pleasant just to live with some hunger than doing something that makes you feel like your insides are coming out by throwing up. I have never done that on purpose. I don't even remember the last time I threw up even, it was that long ago, like years and it was because I was sick whether it was from being sick or drinking too much alcohol.
"You lose, I am right! Google " defrauding an innkeeper "Then tell me I'm wrong.Quote the law, and I'll admit I'm wrong."
As I said before, you NEVER ANSWERED MY QUESTIONS:
1. WHY did *I* and my former co-worker had to *PAY* for shortages?
2. HOW MUCH DO *YOU* weigh?
Google...defrauding an innkeeper. I win. In your blog you admit to knowingly paying less than you should. Thief. Charlatan! Rube!
I win
Tspiper
"Google...defrauding an innkeeper. I win. In your blog you admit to knowingly paying less than you should. Thief. Charlatan! Rube!"
NO, ****I**** WIN, because you NEVER ANSWERED: WHY THE HELL DID *I* AND OTHER WORKERS HAVE TO ****PAY FOR CUSTOMER SHORTAGES, HUH?
HOW MUCH DO *YOU* WEIGH FATTY?
tspiper
"most restaurants require servers to carry thier own bank asshole."
What does this have to do with anything?
"You fucked up when you were a waiter and had to pay."
I am a woman and never was a waitress.
If you *READ*, I said a former *CO-WORKER* at an Applebee's was made to pay for a walkout.
"You were not complicit in stealing from the fucking place you worked!"
I didn't steal.
"Chubbs,"
No, that's *YOU* that's fat. I am sure the hell not!
"you however, have stolen from many, many,many places."
No, I haven't stolen a thing. The servers *STOLE* from the company by *CHOOSING* TO NOT RING THINGS UP.
"You suck!"
No, I am a SMART SHOPPER!
""I wanted to be nice forfuckingever, now i cant be!
You are...fat,crazy,oops a fucking troll...."
NO, I am not fat and I am not a troll. My feelings are *REAL*!
"Never mind, just blocked you for being a troll. Very stupid of me."
I AM NOT A TROLL!!
"Not smart of you though, i'm coming for you. We will hack your ass. Book it bitch."
NOPE, not gonna happen.
You are a liar, a thief and a crazy person. You take things that are not yours, you bloviate about your scrutinazation of checks before you pay them( then...when called out on it, lie and say that you never noticed being undercharged, only OVERCHARGED. You mentioned at least 43 times in this blog, situations whereas you were undercharged, yet paid the incorrect bill. You are complicit Spring.
Lets be reasonable and discuss this. Please answer these questions:
1. Have you ever knowingly paid less for a bill than the price advertised?
2. Have you ever noticed that a server forgot to add an item that you consumed to your bill? Then you paid the lesser amount?
3. Have you conspired with an employee to steal from the business they worked at, by leaving a larger tip to compensate the employee for the lesser percentage of gratuity?
4. You have done all of these things...its ok, most dont get it that they are stealing from business owners, so they justify it by claiming ignorance ( that would be you ).
5. You, however, realizing you broke your covenant with the Lord...decided to pretend that you've done nothing wrong.
Spring,
Its ok that you have made a mistake. Just...well...admit it. I dont think you are capable of doing that. Just hoping that I can make it through that thick skull of yours.
Lest recap...
1. You have taken things that arent yours.
Subsection a. I know you dont agree, but you knowingly underpaid for goods and services that you received( feel free to explain why thats not true ).
2. I pointed this out to you. You said that you never noticed the undercharges or that the server or manager said they didnt have time to fix it. Neither of these excuses are ok, you obviously notice every penny of your bill ( you take great pleasure in "getting away with underpaying, i.e. stealing ) and if you have the time to wait for someone to correct $.40 on an overcharged bill, you have the time to wait while the server rings up the extra sodas/drinks you consumed. Yes Spring, I know its not YOUR job. However, if you feel that things should always be right, as you've stated hundreds of times, then you should always do the right thing yourself. You dont! You help a server to steal from an establishment for a bigger tip....complicity! Thief! You stammer when confronted about your prior knowledge concerning undercharging...liar!
You have stolen, you have lied ( both repeatedly ), and you have no remorse. Please google "sociopathic personality".
You realize that there is a whole blog dedicated to your insanity...isnt that fucked up? If someone told you that fact about anyone else wouldnt you be shocked? Dont you think that there might be a problem with said person ( for your edification, that's you ).
Tspiper
"You are a liar, a thief and a crazy person."
I am **NONE** of those things!
As I said before, 99.9% of the times, the servers have a tip they can pay the missing or wrongly rung up item *AFTER* I have left not bothering my time about it. If they bother my time, they will not have a tip.
"You take things that are not yours,"
(((((NO I WAS *********GIVEN*********** THEM FREE WILL))))))))))))!
"say that you never noticed being undercharged, only OVERCHARGED."
NO, I said once or twice I didn't notice it, that's it.
"You mentioned at least 43 times in this blog, situations whereas you were undercharged, yet paid the incorrect bill."
SO WHAT, that's not my problem, that's the person that rang me up's problem.
*THEY* have to pay just as *I* did and that Applebee's waitress did for anybody that doesn't pay for something.
"You are complicit Spring."
NO, I AM NOT!
"1. Have you ever knowingly paid less for a bill than the price advertised?"
Yes.
"2. Have you ever noticed that a server forgot to add an item that you consumed to your bill? Then you paid the lesser amount?"
Yes.
"3. Have you conspired with an employee to steal from the business they worked at, by leaving a larger tip to compensate the employee for the lesser percentage of gratuity?"
NO, I haven't. That was a former co-worker that did that, NOT ME!
I leave a larger tip most of the time, but I don't tell them "I left you more because you didn't charge me for such-n-such."
"4. You have done all of these things..."
NO I haven't and the ones I have it's my RIGHT to since SOMEONE(THE WORKER) will pay for the missing or wrongly rung up item, NOT ME! If it doesn't get noticed, not my issue.
"its ok, most dont get it that they are stealing from business owners, so they justify it by claiming ignorance ( that would be you )."
I am *NOT* stealing. It's not my fault if the server decides not to ring me up. What am I going to do, put a gun to their head to make them. Once, I had told you before, we told this waitress about a bunch of stuff that wasn't on our bill, she said the manager was fine with it. I couldn't *MAKE* her ring it up could I? We left her a very large tip. *SHE* was the person to decide to do it.
HOW dare you CONTROL my dining experience by trying to make it miserable by HOLDING US HOSTAGE there and making the server get stiffed!! If you make me sit there and wait to get the check fixed for an undercharge, you ain't getting a tip if you were a server and I am NOT going to be happy, so would NO ONE BE!
"5. You, however, realizing you broke your covenant with the Lord...decided to pretend that you've done nothing wrong."
I didn't and I know it. I can't ***MAKE*** the server ring up the item. Do *I* have access to the computer codes? I can't go ring my own stuff up, can I?
"mistake."
NO, no mistake.
"1. You have taken things that arent yours."
NO, I HAVEN'T! THEY WERE ****************FREELY ***********************GIVEN******************* TO ME!
"but you knowingly underpaid for goods and services that you received"
As I said, most of the time it's in the tip. The times it isn't, not my issue.
"You said that you never noticed the undercharges"
I said only once or twice that happened that I didn't notice the items.
"or that the server or manager said they didnt have time to fix it."
NO, I didn't say that. I said the server said it was fine.
I also said the co-worker said the waitress decided to have a bigger tip instead of fixing the entrée that wasn't on their bill when that co-worker asked which one she'd rather have.
Tspiper
"Neither of these excuses are ok,"
They sure are. What's not OK is to make the customer be held HOSTAGE for it. If you as an owner don't want servers to underring items on purpose, you need to be looking at the checks. *That's right, *YOU* to watch them. Go to the computer during a shift, see what they have rung up so far. If you see no soft drinks, question them WHY? Especially if they keep doing it.
"you obviously notice every penny of your bill"
NO, I told you before, I don't always catch things. I have already gotten overcharged and didn't notice. Once there was happy hour and I was charged $5 instead of $4.50 for a flavored martini. They charged me as if the price would have been 9.99, but it was $8.99. I couldn't go back about it, it was too late. Especially the server had a large tip. I am human, I make mistakes just as everyone does.
"( you take great pleasure in "getting away with underpaying, i.e. stealing )"
I am *NOT* stealing if they *CHOOSE* not to charge me. Of course I am happy I am paying less, who wouldn't be, DUHH! Plus, I am at times paying the same amount in the tip, so the server gets the money at times which means we aren't paying less out of our own pocket.
"and if you have the time to wait for someone to correct $.40 on an overcharged bill, you have the time to wait while the server rings up the extra sodas/drinks you consumed."
If you make the customers do that, you are not going to have a business. If I have time, guess what *********THE SERVER ISN'T GOING TO GET ONE PENNY OF A TIP IF THEY DO THAT SHIT**********!!
You aren't going to *PUNISH* ****************MY TIME************* FOR YOU!! GO TO FUCKING HELL!!
You can't make up for my time no matter what you do!
Also, a *COMP* should be given in that instance you do that. Do you understand that?
Once, for example, a lady gave us half off a sandwich because we had a 30 cent overcharge. WHY? FOR OUR ****************INCONVENIENCE*******, so if you are going to do the same thing when there is an undercharge, you are going to give me a *COMP* if you want me to come back.
WHO ARE YOU TO TAKE MY TIME AWAY?
You talk about stealing, you are stealing *MY* ******TIME******* AWAY FROM ME THAT ISN'T YOURS TO STEAL!
"then you should always do the right thing yourself. You dont!"
I am already by giving more in the tip in most cases. If the service is not good, that server DESERVES to pay for whatever it was missing.
"You help a server to steal from an establishment for a bigger tip....complicity! Thief!"
NO, I didn't help anyone steal. Not my job to tell them shit. NOT MY JOB TO BE HELD HOSTAGE IN A RESTAURANT!
You should be giving a *COMP* for our inconvenience.
I am not stealing, the *SERVER* is PURPOSELY UNDERRINGING ITEMS! Even if they forgot something, that's still not ringing in the item when I leave more in the tip for them to do so. As I said, if I stiff, they deserve it for being mean to pay for the item.
"You have stolen, you have lied ( both repeatedly ),"
NO I have not!
"You realize that there is a whole blog dedicated to your insanity.."
Yes, but there's no insanity.
"isnt that fucked up?""
NO, WHY would it be?
"Not my job to tell them shit"
Uh yes it is then how would they know what u want...u contradict urself whenever u talk..i think u should just give up and delete this blog because u have been doing it for how many years? And not one person has agreed with you...now something should tell you that we might not be the ones that are wrong...its probably you...no it IS you.. where do u get off saying you arent stealing...you know if u take stolen goods knowingly that its stealing...everyone knows that..so if u wanna complain about being overcharged you ahould also complain for undercharging... cuz u dont wanna steal do u? And u can say its not my problem all u want but in the end u are just as much a thief as u are calling all of us...
JRW209
"Uh yes it is then how would they know what u want...u contradict urself whenever u talk."
You know good and well I WAS *NOT* talking about just anything. I was talking about specifically *OVERCHARGES AND UNDERCHARGES* IDIOT!
".i think u should just give up and delete this blog because u have been doing it for how many years?"
WHY? People agree with me, WHY? People out there KNOW they are lazy and uncaring people that don't agree with me such as yourself.
"and not one person has agreed with you...now something should tell you that we might not be the ones that are wrong...its probably you...no it IS you."
READ AND WEEP ASSHOLE:
Yes a number of people, here it goes:
http://howtobeagoodserver.blogspot.com/2007/07/how-to-be-good-server-in-restaurant.html?commentPage=6
MMTLori:
” As a server, I want to say that I appreciate your post. I know it is several years old but I plan on printing off this blog and showing it to the servers that I work with. You bring up some very excellent points about service and what a guest expects from their servers. I first read this run down about a year ago and began implementing some of these thoughts into my service. I have noticed that I have become a better server because of it. Thanks! August 3, 2012 9:59 PM”
Next:
http://archive.slickdeals.net/f/600104-Thoughts-on-Tipping-in-Restaurants?sduid=249745&p=7915572&highlight=springs1#post7915572
Demosthenes9 said:
“Absolutely right. As a waiter, it was ultimately my responsibility to ensure that EVERYTHING was correct with your food. The funny thing is, if waiters took the time to pay attention to the little details like the one’s Spring mentioned, they would actually have MORE time on their hands to take care of customers. Afterall, it takes maybe 30 seconds to check over an order and make sure it’s correct. Failure to do so means that you now have to go all the way back to the kitchen, argue with a cook, get a replacement side item, then carry it back out to the table. That time could have been better spent taking care of other tables instead.”
Next:
http://www.sherdog.net/forums/f48/tipping-2337603/index27.html
flowwiththego said:
“Springs does make some good points. In my experience, at least half the time if not more it is the servers fault when food takes too long. for example, I hate when the servers hold their tix and put in 4 (or even three) at once. They are not allowed to do that. So the first table has to wait extra long and other servers got tix in also. I can’t tell you how many times someone will say they have been here for 45 minutes and the tix time says they were 20 minutes.”
Continued next posts:
JRW209
JRW209
Next:
This woman I wrote to at first didn’t agree, but then as I got writing to her, you will see she agreed and then came on my blog to agree with me:
http://stef319.hubpages.com/hub/Confessions-of-A-Food-Server
stef319
“I definitely know where you’re coming from with servers, though. I will agree that 90% of our servers ARE lazy. They drive me crazy; as lazy as they are with their tables (who are providing their tips), imagine how lazy they are when it’s time to do sidework and help clean the restaurant. They’re always on their cell phones, outside smoking cigarettes, flirting with the cooks, when they should be paying attention to their guests. And I bet they get your orders wrong all the time because you’re right-they are lazy. They expect a 20% tip always. They wonder why they get “stiffed” on a tip sometimes. It’s because they didn’t deserve a tip! That’s why I said that I don’t want other servers taking my food out. I don’t trust them at all. They don’t read the kitchen slips, they bring a steak out without a steak knife, they forget sides, and they auction off food. It ends up costing me more time cause not only do I have to apologize for their order delivery not being correct, but I still have to go back to the kitchen and get whatever they forgot. And god forbid that the guest asks THEM for something because not only will they not get it, but they won’t even have the courtesy to tell me what the table wanted.”
“2. “Servers that refill iced tea without asking and/or refilling a glass at the table even if they do ask.”
AGREE- Always a fresh glass. And never refill at a table. Only water should be refilled table-side.new straw, new lemon (if needed), and let me add something: If it is fresh-brewed iced tea and is still warm, and extra glass of ice is usually appreciated, as well as an iced tea spoon. Also, the guest should never have to wait for sugar.
3. What is a 2-for-1? Two drinks for one price? If so, yes, why should you have to get them at the same time? I don’t drink fast; my second drink would be watered down. If it’s company policy, that’s stupid. If they’re really strict, though, and they make you get both at once, I suggest you ask for the ice on the side on the second drink, or no ice and ask for a fresh side of ice later.
4. “If the customer asks for a dessert, that’s a good time to ask about the check as well and if they do want the check, I feel the best servers are that they bring the check BEFORE the dessert ONLY if I wanted the check of course.”
I always carry a copy of my guests’ check with me after their food is served. I usually have three or four tables at once and I put all the bills in my server book, and carry one checkholder in my apron. This way, any time after their dinner is served, the guest can ask for the bill and I will have it on me. If the guest orders dessert, I have to wait until they get their dessert to give them their check (unless otherwise asked).”
Continued next posts:
JRW209
She came on my blog and wrote this:
http://howtobeagoodserver.blogspot.com/2007/07/how-to-be-good-server-in-restaurant.html?commentPage=4
Stef319
” MT
“Your system of never taking another tables drink order before turning in a ticket would back you up terribly, not to mention the humongous quantity of time you’d waste checking plates and menu prices. It would take you forever to get anything done.”
In my opinion, MT, once an order is taken, it should be put into the computer IMMEDIATELY. Once my guests place their order with me, the clock begins to tick. They should be getting their apps 5-10 minutes after they PLACE their order, and their entrees should take between 20-30 minutes (where I work). You really should not start off a new table with an appetizer or dinner order on hold.
The guests who just placed their order (who are hungry) are watching you approach another table. You then have to build your rapport, go over the specials, and possibly answer questions. This can potentially be very time consuming and your guests are not going to appreciate the delay in your service.
There are other times when it is acceptable to work all your tables together, but when you have a food order you shouldn’t be doing this.
The correct way to handle this is to approach the table (with the other tables’ menus in hand) and acknowledge their presence, and tell them YOU WILL BE RIGHT BACK. Then you ring in the order, go back to the table, and then you can do your greeting, go over specials, answer questions, etc. Now you can take your time with the new table cause you know that your other tables’ food is getting worked on by the kitchen.
I know that this can be time-consuming but it really is worth it. Waste no time getting food orders in.”
August 5, 2011 12:05 PM
http://howtobeagoodserver.blogspot.com/2007/07/how-to-be-good-server-in-restaurant.html?commentPage=7
Abigail Johnson
"Everything you said was reasonable,"
Posted January 25, 2013 at 3:01pm.
You need to look at your *FACTS* AGAIN buddy, because a NUMBER of people have *AGREED* with me.
"where do u get off saying you arent stealing.."
Because the *WORKER* has to pay out of their pockets when they undercharge someone IDIOT. *I* had to do it, so does *ALL* THE OTHER WORKERS DO!
Continued next posts:
JRW209
"you know if u take stolen goods knowingly that its stealing.."
But I am not knowing this. 99% of the times managers *LET* their servers not ring up soft drinks for *REGULAR CUSTOMERS* like us that come in all the damn time. Just look at what Vitalryan said in this forum to me(I was lords_of_acid on this forum).
ttp://www.tipping.org/discus4/messages/9/3553.html#POST19139
Vitalryan said: “I CAN not-ring in drinks and certain items, my management would have absolutely no problem with this. If I don't charge a table of cops for soft drinks, management would praise me. They trust my discretion. You see, LOA, in your infinite stupidity, what you don't realize is, giving away freebies, like products that cost 4 cents (soft drinks) - is not a big deal, and it creates a general good-will with guests and makes them want to return. The same way many places give bartenders a certain amount of free drinks they can "buy" for their guests on a given night. It's customer service.... dummy.”
See how servers can do this and the *MANAGERS* APPROVED THAT SHIT WITHOUT MAKING THEM TELL THEIR SERVERS, HUH?
Let's say if it's done out of accident like a bar drink wasn't on there, that's the *SERVER* that can pay out of the MUCH HIGHER TIP they will get for it. If they decide not to ring it up, HOW THE HELL IS THAT *US* stealing? That's *******THEM******* UNDERRINGING THE ITEMS UP.
It doesn't matter if I know or not. What matters is that I have the money there sometimes enough to cover the ENTIRE ITEM in the tip. THEY CAN DECIDE TO RING IT IN. For example, a dessert that isn't on the check that is $6.99. Let's say on a $50 check I paid $13 due to I had a freebie, they have MUCH MORE THAN $6.99 to pay for that dessert and *WE* aren't the ones that *HAVE TO* TELL THEM IDIOT!
If we do, the server can and SHOULD give us a *COMP* for our inconvenience if they want our tip money. If they don't, FUCK THEIR TIP, they should get NOTHING for holding us hostage. They can ring it up *AFTER* we have left. You punish our time, we punish your tip. EQUAL/EQUAL! WHAT IS FAIR IS FAIR TO YOU JUST AS YOU ARE DOING TO OUR TIME. TIME IS MONEY, EVER HEARD OF THAT SAYING? Because in the restaurant business it's SOOOO TRUE with campers for example that sit for hours. Same thing with us, you making us camp, you are costing yourself more money IDIOT. WHY not just tell them "DON'T WORRY ABOUT IT" and pay out of the BIGGER TIP they give you. If for some reason it's more than the tip, is it worth it really? Seriously, I'd rather not have BULLSHIT and have PERFECT SERVICE WITH A 30% TIP than to have that BULLSHIT! In other words, if you make me suffer, I will make *YOU* suffer. GOT THAT?
If you make me sit there and wait(once we waited 10 minutes to get a 30 cent overcharge fixed), WHY do you feel we shouldn't get a comp if it's the other way around? Whether I wait there for 30 cents to get added or subtracted from my bill is the *SAME INCONVENIENCE, ***SAME ***WAIT*** !
I am not stealing. As Vitalryan said, he got management to approve things. Do you honestly think people tell their server about every soft drink that isn't there? SERIOUSLY, BE REAL! 99% of people out there probably don't even read their bill and even if they do, they may not notice it. Even if they do, they have things to do and don't have time for that shit.
I asked a former co-worker what what she did if a coke wasn't on the bill, she said she'd just give a bigger tip. Do you see how ******NO ONE WANTS THAT INCONVENIENCE*******, HUH? Most people wouldn't get 30 cents back undercharged much less wait for 30 cents to be put back on the bill.
YOU ARE CRAZY if you think your manager is going to punish my time, because we will NEVER go back if you do that shit! TIME YOU CANNOT REPLACE! We aren't there to baby-sit the server. We are there to have fun, NOT to be inconvenienced in any way, shape, or form.
Continued next posts:
JRW209
"everyone knows that."
NO, you aren't stealing if it's not billed period!
"so if u wanna complain about being overcharged you ahould also complain for undercharging... "
So you can punish my time and so the server can not have a tip?
If you expect ANY tip and that would only be 10% at MOST for you to make me sit adding something to the bill would be if you gave me a COMP of SOME SORT of at least a coke worth $2 off the bill for me having to SIT and WAIT. If you don't do that, then FUCK YOU AND YOUR BUSINESS AND YOUR TIP! GO TO HELL!
PAY IT OUT OF YOUR TIP I GIVE! DON'T MAKE ME SUFFER FOR YOUR MISTAKES! That's what you expect, WHY IS THAT, HUH?
"cuz u dont wanna steal do u?"
I am not. I never not paid my bill and I never lied saying I didn't order something when I did.
"but in the end u are just as much a thief as u are calling all of us... "
HOW? I am not the person that can *MAKE* the server ring it up, can I?
Tell me *HOW* can I make them ring it up? As I said before, we even tried that, she said the manager was fine with it. We also have a waitress we have been knowing since at least 2006 and the FIRST TIME we had her, she told us the soft drinks she didn't bill us for, that means ON PURPOSE she said that to our face. LOTS of servers do it. ASK ANY SERVER! Do you realize how many soft drinks and iced teas we have had FREE over the years. Even at places we didn't go to regularly, for some reason they did, usually chain restaurants.
Like I had this waitress that used to work at a Chili's we'd ask for a lot and she'd NEVER have the soft drinks on the bill. We gave the tip as if we had them PLUS a bit extra. So that $5 she had in the tip. IT was on *HER* to decide to ring them in, NOT US!
Also, do you realize by *HER* not doing that servers cheat the other co-workers out of the percentage of sales for tip out? Like let's say 3% to the busser and the sales for the shift was $4,000, but it should have been $4,200. Understand that she was stealing from her co-workers by *CHOOSING* to not ring up the soft drinks/tea.
See, if I were a server, I wouldn't let *ANYONE* have free shit, NOT ANYONE, unless I would personally BUY the item for them myself.
Sorry there is no way someone could sell 4200 worth of stuff in a shift the most ive seen anyone do is 1800 and thats non stop busy all night..so i think ur thoughts of how much we make are very very off..and those people that agree with u are maybe only agreeing with u on certain points...not the whole picture becauseur crazzzzyyyyy
JRW209
"Sorry there is no way someone could sell 4200 worth of stuff in a shift the most ive seen anyone do is 1800 and thats non stop busy all night.."
I guess this shows how busy our donut shop was. On a Sunday when we were 5-6 counter girls, at times there were 1,900-2,000 in sales back in 2000-2001 between 6a.m.-12p.m. shift. That's how much the donut shop made BACK THEN even. That's why we didn't make at times if we were lucky $10 or so in tips if we worked until 12p.m. because of sharing the tips between the 5-6 of us.
I guess your place must not make much business, because as I said back THEN that's what we made on a typical SUNDAY MORNING when mostly church goers.
Now granted, during normal work week not counting summers which were DUH usually slower since most people eat ice cream type of things not hot donuts, we made less, but normally M-THURS we made $500-$600 a shift from 6a.m.-11a.m., but more tips because only 2 people to split the tips with.
During the summer months, I had less hours due to kids were out of school and around $300 per 6a.m.-11a.m. shift or so.
THAT is why I said so much. I figured I looked up the price now of donuts, it's literally around half more of what it used to be when I worked there, just saying.
"so i think ur thoughts of how much we make are very very off.."
Either you have smaller shifts than us or you sell less because a lot of our sales were from drive thru and to-orders.
Also, as I said, sales aren't off considering it's now $8 and something cents for a dozen of donuts. I started in 1998 at $4.00 a dozen it went to $4.50 a dozen as a price change went into effect as I worked there during that time.
"and those people that agree with u are maybe only agreeing with u on certain points...not the whole picture becauseur crazzzzyyyyy"
NO, you are just ************MADDD******** I PROVED YOU THE FUCK WRONG!
WHY did that person MMTLori say she became a *BETTER* server because of it?
Also, WHY did Stef319 decided ALL ON HER OWN to AGREE with me coming on my blog and even agreeing with me?
NO, you are just crazy, lazy, and uncaring.
JRW209
On a typical friday morning, we'd have 3 counter girls for the 6a.m.-11a.m. shift. We worked until 12p.m. Saturdays and Sundays, while one person worked until 2p.m., which sometimes I did, sometimes I didn't. Still, for a donut shop to make that much back then, I think that was pretty good. As I said before, we sold much more than just donuts. We sold basically almost what you'd see at a Dunkin Donuts sort of, accept it wasn't a Dunkin Donuts. They sell WAYYY THE HELL MORE than just donuts.
I think it was because at the time, we were the only donut shop in the area and sold some hot donuts.
Even if we sold over 2,000 back then on a Sunday 6a.m.-2.p.m. that was pretty good for around 12-13 YEARS ago, don't you think?
That is why I said so much. I am not stupid, just going by what the donut shop made and thought about HUGE INFLATION since then since it was a VERY LONG time ago when gas prices were under a dollar a gallon even back then.
"accept "
Typo, I meant *except*, sorry.
Wow you are bitter. Maybe you should actually try working in a restaurant before you dedicate so much time to trashing those who work in them and handing down life lessons you know nothing about.
For starters, check out www.upsellyoursoul.com
Hey fatty,
I love how you cut and paste comments from your other blogs...i.e. the ones where you comment on your own writing. No self respecting server would agree with anything you've ever said. Nice try chubbs. So now that makes you a liar....a thief....and a ...hmmmm...person ho makes up fake people to comment on a bullshit blog! Hahahaha.
Your Server
"Maybe you should actually try working in a restaurant before you dedicate so much time to trashing those who work in them"
Maybe you should try being a customer with problems at your table *BEFORE* you start serving those that you don't know how it *FEELS* as the customer to get those problems OBVIOUSLY with that attitude.
"handing down life lessons you know nothing about."
If I didn't, WHY am I correct and WHY servers that aren't lazy and uncaring like you *AGREE* with me, huh?
PROVE IT. Tell me how I don't know. See, you can't, because there isn't anything you can't say, because I am telling you a server is a mistake preventer in most cases if they want a good tip for things they can see WITHOUT touching food. Overcharges they for sure can see that unless they don't hand you the check which is very rare they don't.
Tspiper
"Hey fatty,"
Again, I am not fat, that's *YOU* that is apparently. You still never answered the question: "WHAT DOES SOMEONE'S WEIGHT HAVE TO DO WITH OVERCHARGES OR UNDERCHARGES, HUH?"
"i.e. the ones where you comment on your own writing."
The ones where people *AGREED* with me and there was PROOF of it. You can even see that these people are for real that it wasn't me writing this. Not only by the IP addresses that you can investigate, but you can also see how when I first starting writing how certain people didn't agree with me such as Stef319's blog, here it is:
http://stef319.hubpages.com/hub/Confessions-of-A-Food-Server
Read how I was telling her how lazy she seemed and then she turned around a new leaf telling me all the things she agreed with me about, then how 90% of servers are lazy, etc.
" No self respecting server would agree with anything you've ever said. "
NO, you just are MADDDD I FOUND PEOPLE THAT AREN'T LAZY AND UNCARING LIKE YOURSELF!
"Nice try chubbs."
As I said, I am not fat.
"So now that makes you a liar....a thief....and a ...hmmmm...person ho makes up fake people to comment on a bullshit blog! Hahahaha. "
No, look up their IP addresses. I didn't make these people up and you know it.
YOU ARE JUST ********MADDDD******** I PROVED YOU ALL THE HELL WRONG UNCARING IDIOTS!
Tspiper
"a thief"
NO, I don't underring the items. Not my job to correct my server's errors. I don't work for the restaurant, *THEY* do!
Im sorry you aren't fat, you are just big boned. Haha. You can't address the one question I keep mentioning.
You get a check from your server...
You notice something has been rung inncorrectly or not at all in your favor...
You pay the bill ( with a smirk on your fat face )...
You give the server a bigger tip...
At this point, you have helped the server steal from the establishment! You stole and so did they!
Example...
Your fat friend works at a bank...
You go to the bank, request to withdraw $300...
Your chubby friend gives you $600...
You examine the amount ( much like examining the bill at a restaurant ) , realize it is wrong and leave without saying a word...
Your actions are noted by the security cameras...
The cops break down the door at your trailer, arrest you and of course find the meth your toothless obese hubby has on the coffee table...
Felony!
Not just the meth, but the fraud that you just committed...
Why is this different from what you do every month at every chilis, applebees, buffalo wild wings ( enter any shitty chain place ) ?
There is no difference!
Replace the fat friend teller with someone you don't know, it doesn't matter either way. Stealing is stealing...a thief is a thief.
Would you take something from a friends house after they invited you to dinner? Wander into their bedroom and steal some jewelry ( something fr.om Kay Jewelers, i'm assuming )?
What's the difference?
Stealing is stealing! You don't own it, you take it...Stealing!
Good luck with your reply you thick bodied redneck.
Love,
Tspiper
Tspiper
"Im sorry you aren't fat, you are just big boned. Haha"
NO, I am small, not big boned or fat.
Seriously, your OBSESSION with weight is RIDICULOUS! *YOU* are just **********JEALOUS******* APPARENTLY, AREN'T YOU? You are fat, aren't you?
"At this point, you have helped the server steal from the establishment!"
No, I didn't help the server steal. It's not my responsibility to tell them they fucked up the bill in any way, shape, or form I don't have to tell them *ANYTHING* if I don't want to.
I am not getting *PAID* to do that.
Can you tell me *****HOW******* can I *********MAKE********* THE SERVER RING IT UP WHEN THEY REFUSED TO even when I have told that waitress that time at a TGIFriday's back in 2005, huh? She told me it was OK with the manager. Could I make her ring it up? NO, then *I* am not the thief! *********SHE*********** STOLE by purposely underringing the items!
"You stole"
NO, I didn't steal, *THEY DID!
"Your fat friend works at a bank...
You go to the bank, request to withdraw $300...
Your chubby friend gives you $600...
You examine the amount ( much like examining the bill at a restaurant ) , realize it is wrong and leave without saying a word...
Your actions are noted by the security cameras...
The cops break down the door at your trailer, arrest you and of course find the meth your toothless obese hubby has on the coffee table...
Felony! "
First off, we don't do drugs and we live in a brick house, which I am not fat and have very good teeth. Secondly, the cops wouldn't come after me, they'd get the $300 from the *WORKER* since *SHE* paid OVER the amount. She'd get it taken out of *HER* paycheck just as ****I****** HAD TO when I worked. I got $80 taken out, another time $24.96 and bunch of other miscellaneous times the register was short. Sometimes it was other workers that did it that messed up, sometimes it was me hurrying.
So you are wrong. They wouldn't come after me.
"but the fraud that you just committed"
I didn't commit fraud.
"Why is this different from what you do every month at every chilis, applebees, buffalo wild wings ( enter any shitty chain place ) ?"
It's not, because the **********************WORKERS************* GET TO PAY FOR THE NON-PAYERS. The non-payers keep on not paying IDIOT!
"There is no difference!"
You're right, there is none. The workers would continue to pay for the missing money. The people that got handed extra gets to keep it just as I have. I once had a lady back in the year 2000 or 2001 that was on the phone I handed her a $10 bill for $8 in gas, she handed me back $12 as if I gave her a $20 bill. I left. Did they come after *ME*, *NO*, you know *WHO* paid for her shortage in the register right? The cashier that was BULLSHITTING about stupid shit and asking me if I went to some school instead of paying attention to her job. She deserved it by playing on the job. Did I get the cops coming my way? *NO*, *SHE* probably had to pay for the shortage at the end of her shift.
I feel it comes and it goes. If you always gave it back, you'd never get anything back. It wouldn't be fair. The way I am doing it is fair. By you always giving it back, you NEVER get back because there are more people like me than there are like you that are going to ALWAYS give back what you don't have to.
Continued next post:
Tspiper
"Stealing is stealing...a thief is a thief. "
But nobody stole.
If you give me more than what you are supposed to, that's not my issue or problem. I am not there to baby-sit you on your mistakes.
"Would you take something from a friends house after they invited you to dinner? Wander into their bedroom and steal some jewelry ( something fr.om Kay Jewelers, i'm assuming )?What's the difference? "
HUGE in that I didn't go in and *TAKE* it IDIOT, it was ******************FREELY GIVEN**************GIVEN****************GIVEN*******************GIVEN********** YOU STUPID FUCK, ***************GIVEN*************, NOT TAKING ANYTHING!
I didn't go to grab let's say a plate of food from the kitchen window and leave, did I? NO, so unless I have actually *TAKEN* something, it's not stealing.
If you go into someone's bedroom to *TAKE* jewelry, you are *TAKING*, NOT being *GIVEN* extra IDIOT!
YOU DON'T KNOW WHAT THE MEANING OF ************BEING GIVEN********** THINGS MEANS, DO YOU?
If the server gives us a coke or dessert for free, that's not us taking, is it YOU STUPID FUCKING MORON IGNORANT IDIOT THAT HAS NO COMMON SENSE TO SPEAK OF!
"Stealing is stealing! You don't own it, you take it...Stealing!"
NO, because if it's ***********FREELY ******************GIVEN**************, I OWN IT DUMMY!
I didn't take the coke, it was *GIVEN* to me for free DUMMY!
GO BACK TO ELEMENTARY SCHOOL IF YOU DON'T KNOW WHAT THE WORD "GIVEN" MEANS VS. THE WORD "TAKEN" IDIOT!!
So, Spring, Holy Shit! I have touched a nerve, have I not?
It seems to me, that some of the things I've mentioned, have hit home.
You realize that what I've said, well... Some ( if not all ) of it is true.
You now get it! If you steal...you STEAL! HUH?
Look Spring, i believe that you are a Christian woman. Am I wrong? If I am...than pay no attention to the next few comments...if I'm right....well, you might have shit the Jesus bed.
You and your husband have knowingly ( you have admitted this several times in your blog/blogs ) commited fraud on many businesses over the last decade and a half. I get that you and your husband don't see it as "stealing" because you have been taking from unknowns, i.e. servers, store clerks, managers, hotel staff and the like.
Imagine that one of your friends (oops, first you must imagine you have friends (( HUH? )), was the employee that stole with you. Should someone who steals be punished? Only if it's not you two fatties.
Correct any of the following statements if they are wrong.
1.You and chubby hubby have entered a place of business.
2. You, as most people entering a business, order goods or services.
3. When the bill comes, you realize that it is incorrect.
3. Subsection B.
At this point you can either bring this to the worker's attention or ignore the mistake. Most of the time...you bring it to their attention. If the worker has under rung your sales ( to get a bigger tip ) and you agree to it...you are FUCKING COMPLICIT in a plot to steal from said establishment. That makes you a common thief.
4. Holy Shit, how do you not get this?
Look, I don't understand why you think it's O.K. to steal from anyone.
I will agree to apologize, say whatever you want if you can explain why you think it is alright to steal.
Please explain what the difference between stealing from a business ( taking things that you haven't paid for, no matter who is waiting on you, is NEVER right) and taking things from your friend's house.
I don't see the difference using your logic. I want something, I have not paid or agreed to pay for this item, so I will take it and fucking run!
Spring...what is the difference? You steal, you lie about it, you give the same type of excuses that Mark David Chapman gave.
How many copies of " Catcher in the Rye " do you own?
Jrw209,
Holy shit! This is awesome! She is certifiable.
27 years in the business, talking to a civilian retard.
Tspiper,
Yea shes a nut job for sure..i wonder where she gets all these crazy jdeas
Tspiper
"You and your husband have knowingly ( you have admitted this several times in your blog/blogs ) commited fraud on many businesses over the last decade and a half."
NO we haven't. I haven't admitted anything of such.
"because you have been taking from unknowns, i.e. servers, store clerks, managers, hotel staff and the like"
NO, we were ***************************GIVEN*****************, GIVEN********** YOU STUPID IDIOT!
Do you know what "GIVEN" means in the dictionary, huh?
"Should someone who steals be punished?"
Yes, but we didn't steal though. We were FREELY *GIVEN* stuff for free.
"Only if it's not you two fatties."
Again, I am *NOT* fat, *YOU* ARE apparently you keep mentioning weight.
"i believe that you are a Christian woman. Am I wrong?"
I believe there is a GOD, but that's it. I don't go to church.
"3. When the bill comes, you realize that it is incorrect.
3. Subsection B.
At this point you can either bring this to the worker's attention or ignore the mistake. Most of the time...you bring it to their attention."
NO, only ONCE did we tell a server about it, NOT TRUE THERE! We don't "ignore" it, we pay more in the tip for it so they can ring it up if they choose to *AFTER* we have left not affecting *OUR TIME* in our service so we won't have to wait to leave and we won't make the business lose customers too by staying longer and we won't make the server not get the next customers faster.
"If the worker has under rung your sales ( to get a bigger tip ) and you agree to it."
But I am not "AGREEING" to it. I didn't make a deal with them. We choose an amount to tip and pay the bill, that's it. We aren't "AGREEING" to pay the server more.
If anything, if they take too long to come ring up the check, they ain't getting more in the tip.
We have stiffed servers before because they took too long to ring up the check.
"you are FUCKING COMPLICIT in a plot to steal from said establishment."
NO, I am not stealing.
Answer this one question:
********CAN I *****MAKE**** THE SERVER RING UP THE ITEM******?
NO, I can't, therefore, *I* am *NOT* the person that stole, *THEY* AREC!
"That makes you a common thief."
NO, that makes the worker a common thief by underringing the bill.
"4. Holy Shit, how do you not get this?"
HOW do you not get that I don't have an ACCESS CODE to get into the computer to ring up the missing item, huh?
How do you not get that we are being *GIVEN* things, NOT *****TAKING***** THINGS IDIOT?
"Look, I don't understand why you think it's O.K. to steal from anyone"
It's not, but I am not stealing.
Continued next posts:
Tspiper
"why you think it is alright to steal. "
But we aren't "TAKING" anything, we are being ****************HANDED*********** ITEMS. If we aren't charged, not our issue, that's the issue of the person that charges us that is supposed to pay for the missing item or wrongly rung up item if they don't catch it before we leave.
"Please explain what the difference between stealing from a business ( taking things that you haven't paid for,"
Again, we are *****NOT TAKING********* IDIOT! WE ARE BEING************************************************GIVEN************************************ IDIOT!
"no matter who is waiting on you, is NEVER right"
But we aren't stealing from anybody. We don't take the server's pens for example. THAT would be stealing. We don't take salt shakers or something like that, that's stealing. Understand that we aren't *TAKING* anything?
We are being ************GIVEN************* THE ITEMS.
We are being ********GIVEN********** the check that has a discount.
" taking things from your friend's house. "
But that's taking from a friend's house, NOT being *GIVEN* something from a friend's house STUPID!
"I don't see the difference using your logic."
HOW? Handed something vs. physically taking something. Those aren't the same things.
"I want something, I have not paid or agreed to pay for this item,"
I didn't agree to pay for anything. When someone orders something they don't like, a lot of restaurant managers will comp the item. There's no agreeing to pay anything until that bill comes with whatever is ON the bill is what they have to agree to pay.
"so I will take it and fucking run! "
Again, you are talking about "taking", I am being *GIVEN* it for free. I didn't go take the coke out of the soda station did I?
"You steal, you lie about it"
No, I don't do either.
"How many copies of " Catcher in the Rye " do you own?"
I don't read many books, so I have NO FUCKING CLUE OF WTF you are talking about?
Tspiper
"27 years in the business, talking to a civilian retard."
NO, *YOU* are! Underringing the items is the crime.
Here's proof:
http://alcoholcontrols.com/50wabacanstf.html
"11. Undercharge customers or free liquor in hope of large tip."
"1. Short Ring - Under-ring the correct price of item and pocket the difference."
See, it's *NOT* *ME*, it's **************THE WORKER************!!
JRW209
"Yea shes a nut job for sure..i wonder where she gets all these crazy jdeas"
You just mad because you KNOW I would be WILLING to bust ass and you aren't.
It's not nuts, it's called working *HARD* and being *CARING* about other people besides your selfish self!
Under the letter of the law if u receive stolen goods u are also in trouble...look it up..and u dont bust ass at anything.. u work in an office...the only time.u bust ass is when u fart
JRW209
"Under the letter of the law if u receive stolen goods u are also in trouble...look it up..and u dont bust ass at anything."
But they aren't "STOLEN" if the server pays for them *AFTER* I have left. HOW will I know if they are going to pay for them with my higher tip I give, huh?
Also, as I said before, I can't put a gun to their head to *MAKE* them ring it up nor do I have a computer code to ring it up. Even at the donut shop, I had a code to get into the register. It wasn't like a customer could just ring something up. That's anywhere.
They aren't "STOLEN" though if it's not rung up. That's them deciding not to charge me. Also, as I have quoted before, the guy Vitalryan on tipping.org said that a lot of managers *LET* him give freebies to regulars, cops, etc. My manager at the donut shop told me to not charge this man he knew. It's not up to me at that point, it was up to *MY MANAGER*, NOT ME!
You aren't in trouble if the goods aren't in your possession. PROVE I received that drink or that dessert. You can't if it's already in your body in stomach acids, etc., can you?
If you were right, we would have been in jail a zillion times already. So SORRY, you are 100% wrong on this one. What about when you don't notice there's something not on the bill? See, you can't prove I knew about it ahead of time, understand? You can't! You can't bring someone to jail for something they didn't notice that wasn't on their restaurant bill.
I have proof on.here that u have recieved stolen goods..doesnt matter if it knowingly or not...its still a crime to have it...so yea ur an idiot
JRW209
"I have proof on.here that u have recieved stolen goods..doesnt matter if it knowingly or not...its still a crime to have it...so yea ur an idiot"
NO YOU DON'T IDIOT! WHO THE HELL SAYS *******ANYTHING******* I HAVE SAID IS THE *********TRUTH*********, HUH?
I mean look at how many people think I am fat when I am not.
Seriously, (YOU) are the IDIOT! Here say doesn't hold up in court. Even if you gave the written stuff on here, it's a blog, it's not by *LAW* or anything like menu prices where they have to advertise correctly. In other words, this blog wouldn't hold up by law because it could be all made up IDIOT! There's no proof because I don't have the goods.
typo
I meant HEAR SAY.
It would be taken as truth.. but that doesn't matter ..what does matter is that u are a terrorist to all restaurant employees and should be banned..no one needs ur money ..ur only one customer.. ur influence is slim to none..so find something else to complain about that is HELPFUL..ur criticism is not helping its just pissing people off because we are not all like that...
JRW209
"It would be taken as truth."
NO, it wouldn't. Do you know how many people *LIE* in chat rooms for example? Before I met my husband, I was in a chat room, which this guy I thought wasn't with anybody, turns out he literally *MAILED* me a letter stating that he was sorry he lied but that he was with a woman for 5 yrs, etc.
My point is, people LIE on the internet at times. So NO, you can't say it would be taken as the truth, because it wouldn't be and you know it!
".no one needs ur money"
They sure do when I stiff them if they have a lazy, uncaring attitude like yours.
They also need their job. I have gotten literally 3 servers fired.
So they may not care if they have to pay to serve me, but they sure the fuck care about their job.
".ur only one customer"
You are only one server that I request *NOT* to have. That doesn't make me not come back.
"HELPFUL"
WHY is what I am saying not helpful when you have argued with me about that you aren't a mistake preventer, huh? Helpful is to try to ELIMINATE as MANY PROBLEMS for the customer IDIOT! That's what good customer service is all about.
My advice is *VERY* helpful. HOW is not helpful in your eyes, huh?
I sure can't see how you come up with that?????
".ur criticism is not helping its just pissing people off because we are not all like that.."
But *YOU* and MOST SERVERS **************ARE************* and you know it.
If most servers were like me and the ones I request to have, do you think I'd have this blog? FUCK NO, I wouldn't have complaints then would I IDIOT?
Who wants a server that doesn't know the menu, doesn't care about if they are overcharged or not, doesn't care if their order appears correctly, etc.?
Holy shit,
Spring was in a chat room? Before she met her imaginary husband? Shocking. Truly shocking.
Chubby spring...ohhh chubby spring.
Once again, you refuse to answer the question ( perhaps cause you know you have lost the argument ).
Here is the question...
Please explain what the difference is between knowingly taking and knowingly being "given" something in the way you describe it?
Someone, a waitress lets say, "gives you" a free drink. According to the law of spring...no problem.
Someone, a teller at a bank lest say, "gives you an extra $300. According to the law of spring...felony if not reported.
Whats the fucking difference you fat redneck stupid retarded simple-minded piece of shit? I would love it if your horribly obese husband ( by the way, why do you think he eats so much? Hes unhappy cause hes married to a crazy bitch! ) would NOT roll off of your fat ass and thereby crush the breath out of your morally bankrupt, ethically challenged, hated by all service employees fatassed cunt. Now, you should show this to you hubby, and if he is any kind of man, well...he should take it up with me.
Fuck you spring! You have now made me angry! Damnit. Why does everyone on this blog disagree with you? Why?why?why? Cause you suck...thats why! If there was a picture of you, nobody in the business would ever wait on you again, nobody! We hate you and everybody else like you! Do the service industry a favor and go hang yourself! PLEASE! Do it now!
Jesus,
Sorry, you are so annoying and irritating. You dont listen...ever! I would take back what ive said, and i will, well...most of it. You still are a hateful person. I dont want you to die, just shut the fuck up!
Eat shit ( by the way, if anyone finds out who you are...you may unwittingly do just that ). Ha!
I can't say that i'm shocked about your admission hat you do not read many books. You do not know what "Catcher in the Rye" is, or its significance? Please don't have children.
Tspiper...out
Tspiper
"met her imaginary husband?"
No, he's VERY REAL!
"Chubby spring...ohhh chubby spring."
NO, 98lbs this afternoon, NOT EVEN NEAR CHUBBY!
That must be *YOU* as I said that is chubby to talk about weight. Weight has ***NOTHING*** to do with this, NOTHING!
"Once again, you refuse to answer the question"
You refuse to answer this:
****HOW CAN I *MAKE* THE WORKER RING UP THE ITEM, HUH?*****
WHY DO YOU REFUSE TO ANSWER THAT, HUH? You know it's because it's IMPOSSIBLE that I can make the worker ring me up and it's impossible for me to ring my own stuff up IDIOT!
As I said, I *WON*, you didn't. I have *PROOF* I won, you don't.
You do, you didn't say how much you weigh, you didn't get that I am being *GIVEN* something and I am *NOT* "TAKING" anything.
Also, you aren't acknowledging the fact that I am right about that the *WORKER* pays for any shortages at places they work at.
"( perhaps cause you know you have lost the argument )."
NO, I WON! I PROVED IT, YOU DIDN'T BY TELLING YOU ABOUT THAT THE *WORKERS* ******PAY******* THE SHORTAGES IN THE REGISTER OR CHANGE BANK.
"Please explain what the difference is between knowingly taking and knowingly being "given" something in the way you describe it?"
I am not "TAKING" something. I am being given it.
There is a *HUGE* difference between taking and giving.
"Someone, a waitress lets say, "gives you" a free drink. According to the law of spring...no problem.
Someone, a teller at a bank lest say, "gives you an extra $300. According to the law of spring...felony if not reported."
The felony would go to the *WORKER* that did it, *NOT* the person that kept the money even if that would happen, which it wouldn't. The manager or owner would take it out of their check or make them pay for it rather than file charges against the worker. No need to do that when you can get the money IDIOT. Nobody wants to go to court which means you miss work and the hassle of it.
"Whats the fucking difference you fat redneck stupid retarded simple-minded piece of shit?"
"Fat", NOT NOT FAT 98lbs under 100lbs.
"redneck", NO CITY WOMAN.
"stupid retarded simple minded piece of shit"
NO, *YOU* are stupid to understand that the *WORKER* is the person that is doing wrong. The customer cannot ********MAKE******** the worker ring it up, can they?
"I would love it if your horribly obese husband"
Not obese, just a little over weight probably around 25-30lbs. That's not obese.
"( by the way, why do you think he eats so much? Hes unhappy cause hes married to a crazy bitch! )"
NO, actually he weighed 50lbs MORE BEFORE we met. He has a couple of pictures of it. I can tell the difference. He weighs **LESS** NOW than before we met.
"would NOT roll off of your fat ass"
I don't have a fat ass, *YOU* DO most likely that you keep mentioning things that don't matter to this subject.
"hated by all service employees"
NO, I am LIKED by *A LOT* of servers. You have no idea. We chit chat with them.
Continued next posts:
Tspiper
"fatassed cunt."
No, NOT FAT. You are an ASSHOLE DICK!!
"Fuck you spring!"
FUCK YOU TOO MEAN FAT ASSHOLE!!
"You have now made me angry!"
AWWW BOO HOO!
"Why does everyone on this blog disagree with you? Why?why?why? Cause you suck...thats why!"
NO, it's because the world is *LAZY* LIKE YOU ARE and doesn't *CARE* about the customer's money.
"If there was a picture of you, nobody in the business would ever wait on you again, nobody!"
There isn't. I don't have ONE picture on the internet, NOT ONE!
"We hate you and everybody else like you!"
Yeah, because I make you ****************WORK***************** FOR YOUR MONEY. GEE, WHAT A CONCEPT, HUH?
"Do the service industry a favor and go hang yourself!"
Sorry, but life is to GREAT to do something like that.
"Sorry, you are so annoying and irritating."
That's you.
"You still are a hateful person."
HOW? You want to *PUNISH* the customer's time/service for *YOUR PRECIOUS MONEY! TALK ABOUT A **********SELFISH UNCARING ASSHOLE********* YOU ARE! FUCK YOU!!
I WILL NOT PUNISH MY TIME FOR YOU! YOU CAN GO FUCK OFF! I give my business to managers that *CARE* about my time.
"Please don't have children."
I won't most likely. I don't want any.
Tspiper
Let's say I tell the server "The cokes aren't on the check" to the server. The server says "Oh don't worry about it." Let's say we get a manager involved, even he says "Don't worry about it." This manager isn't the owner. So HOW can I pay for these cokes if I can't ring them up and NOBODY will, huh?
Another scenario, let's say I tell the server there isn't a dessert on the bill. The server says "Don't worry about it." You really expect me to get a manager over that? ARE YOU CRAZY? SERIOUSLY *YOU* ARE EXPECTING ME TO GET ****PUNISHED******* WITH MY *******TIME BEING HELD HOSTAGE********* OVER THIS, ARE YOU FUCKING KIDDING ME SELFISH ASSHOLE, HUH?
*YOU* ARE THE CUNT! YOU ARE THE ASSHOLE THAT IS IGNORANT!
That's a good way to get customers *NOT* to come back over $6.99 dessert, seriously lose customers that came for years and years over THAT, SERIOUSLY, YOU ARE NUTS!!
NOBODY is going to sit there and get a manager to pay for something. YOU ARE DUMB! Also, the manager could refuse just because he or she is too busy or doesn't care or as VitalRyan said on tipping.org, it promotes regular customers to come back more often sort of a like a coupon. Give them $5, get back $50 they just spent.
Tspiper
NOBODY GOES OUT TO EAT TO BE HELD HOSTAGE!
You are not teaching anyone anything springs and good thing there isnt a picture of you on here because u would get mobbed..u know that so u just hide behind this blog and spew shit out of ur mouth and would never EVER say this stuff out in public ...i dare u to say this stuff to ur server call them an idiot or a retard or whatever and see what happens..
JRW209
"would never EVER say this stuff out in public .."
YES I WOULD AND HAVE BEFORE! I am VERY OUTSPOKEN! I talk to managers and tell them *EXACTLY* what kind of IDIOTS they are. NO, I don't call them a name, but I do tell them that I KNOW MORE THAN THEY DO and their servers do. I SURE THE FUCK HAVE! TO THEIR FACES!
"You are not teaching anyone anything springs"
YES I AM! Some servers out there are IDIOTS that don't think that the prices in the computer can't be wrong. That they won't have extra items on the bill or think that their server can't put in orders wrong, forget to put in orders, bring out wrong things, forget to bring things from the kitchen or bar, etc.
Remember MMTLori and what she said, huh?
"As a server, I want to say that I appreciate your post. I know it is several years old but I plan on printing off this blog and showing it to the servers that I work with. You bring up some very excellent points about service and what a guest expects from their servers. I first read this run down about a year ago and began implementing some of these thoughts into my service. I have noticed that I have become a better server because of it. Thanks! August 3, 2012 9:59 PM”"
".i dare u to say this stuff to ur server call them an idiot or a retard or whatever and see what happens.."
I haven't called them names like that, but made them feel DUMB as a rock though.
At Target, this cashier was literally arguing with me about the add that had *ALL* on it when the computer wasn't ringing up all of the particular items I was getting which was some frozen dinners. I said TO HER FACE "Do you know what the meaning of *ALL* is in the dictionary?" I SAID IT TO HER FUCKING STUPID FACE!
I WILL NOT LET SOMEONE TREAT ME LIKE SHIT, because *THEY* ARE GOING TO GET IT BACK AND THEN SOME! I complained to the manager. They actually did fix the situation by not putting it on the add "ALL" as any IDIOT that wrote the damn thing should have known. Seriously, IDIOTS out there.
One restaurant, I had ordered this before there and other restaurants where I substituted cheddar cheese for the pepper jack cheese that these cheese fries came with. It came with cheddar and pepper jack. I just wanted cheddar(cheddar and cheddar rather than cheddar and pepper jack). The bill comes, it's got $1.50 charge for cheese. I question her, she's like she said it's because of inventory. I was like I had such-n-such waitress that didn't charge me, no place does when I order this.
I explained to her probably made her feel stupid by saying "How would you ring up cheddar, pepper jack, and cheddar? Would you ring up THREE cheeses then? Why ring me up for three cheeses if I only got two and the cheddar is not more money, huh?
The reason why I did that, was because she was a FUCKING BITCH about it. You don't tell the customer it's because of inventory reasons that you overcharged them. Seriously, ANY DECENT human being would have said "I'm SO SORRY ABOUT THAT." Seriously, what a bitch! SO I was a bitch back and made sure of it. Reported it to a manager. He said she was new and that's why she didn't know. He 100% agreed that I shouldn't be upcharged for that. Cheddar is cheaper than pepper jack in the stores. It's definitely not more. It's not like I got something more expensive. If I did, then I would have paid that difference, not $1.50, most likely it wouldn't have been THAT much of a difference in price unlike alcohol is.
You don't know WHO THE FUCK I AM! You fuck me with, I FUCK WITH YOU!!
Don't treat me like shit and expect to get treated like gold.
I meant "ad", not "add."
Typo. Typed too fast.
JRW209
The thing about that cheese story is that I was ****NEVER**** a server, but I have enough ***********COMMON FUCKING SENSE********** not to charge someone for three cheeses when they only ordered two when it's not more money. She was a DINGY IDIOT! Seriously, WHY servers act like they aren't ***********EVER********** CUSTOMERS, HUH? I mean they have to be customers at SOME POINT and TIME? Even if they don't go out to eat much, I bet every once in a while they do. SERIOUSLY, they sure don't act like it.
Then if u arent afraid of what people think or say about u..make a facebook page..that way u get ur message out to more people i know a long list of people that would LOVE to hear this bull shit that u spew..please do it to teach us a lesson...
JRW209
"Then if u arent afraid of what people think or say about u..make a facebook page..that way u get ur message out to more people i know a long list of people that would LOVE to hear this bull shit that u spew..please do it to teach us a lesson..."
NO, there are MANY reasons why I don't have a facebook page.
1. People are mean. Let's say you have a picture of yourself, you are a few pounds less because it's 5-10yrs old, people compare it to now and say you've gained weight. I know that people do that shit, because 2 customers did it at the donut shop. I went from 94lbs - 97lbs at the time probably in the year 2000. These customers could see literally 3 pounds on me. I guess because I am short. My point is, I don't want that shit. Like I have a picture of myself in 2005 when I was 87lbs. I am around 10lbs heavier now at 98lbs-99lbs range, so they definitely would have something to say about that.
2. People know all your business.
3. People can save your picture or videos on their hard drive without their knowledge. I even have pictures of people that don't know I have pictures of them even.
4. When you die, your facebook page belongs to facebook, not your family members as of what I heard. Not cool with me at all. I know it won't matter because I would be dead, but I don't want to have people hating me when I am dead, seriously.
5. People make fun of you.
6. People can't be happy for you.
7. This can make fights.
8. If I actually put who I was on there, I would have spit and many other things in my food just because people don't want to *WORK* for their money and are just LAZY and UNCARING people that are so selfish that just care about their tips, that's it.
You are wrong, most people wouldn't because most workers don't bust ass and are very SELFISH about their money. How many servers you know compare the menu prices to the check prices, huh?
So u are afraid of us..you should be... and we are not mad because u think we are lazy.. we are mad because we work too hard all day listening to people whine and complain about soup being to cold or mash potatoes being too cold when i watched the cook heat it.. people come in pre determined to fuck with us..we are not slaves..we are not mind readers..if u dont like the way we do it then like the saying goes do it urself simple as that..u have messed with the wrong group of workers
U will get what u deserve..and it aint flowers and sunshine
JRW209
"So u are afraid of us..you should be."
WHY? You like committing crimes such as spitting in the food, huh? If you do those type of things, I hope you get yours one day and go to JAIL for it as well as lose your job over video surveillance proof.
"and we are not mad because u think we are lazy.."
You are, because you would get everything at once rather than go by *TURNS* as it is SUPPOSED TO BE DONE, exception would be ER, because that's LIVES at stake, but otherwise, everywhere else people wait their turn, even when you wait for a table, you wait your turn.
"we are mad because we work too hard all day listening to people whine and complain about soup being to cold or mash potatoes being too cold when i watched the cook heat it."
First off, if you are "WATCHING" the cook, you sure the fuck aren't serving are you? What server has the *TIME* to "WATCH" the cook?
Secondly, TAKE YOUR OWN GOD DAMN ADVICE by if you don't like it, DON'T BE A SERVER IF YOU DON'T LIKE THE COMPLAINTS! Right back at ya!
You telling me cook, well I will tell you don't be a server.
Also, what's wrong with cold food, you even admitted you had cold food, remember?
Here's proof:
http://priceovercharges.blogspot.com/2007/10/servers-are-responsible-for-overcharges.html?commentPage=2
"I've had cold things" September 30, 2011
You had cold things, you probably sent your food back to, am I right?
At times it *CAN* be the server's fault if you let it sit while chit chatting or while cleaning up or restocking instead of getting the customer's food.
Now, most of the time, cold food is not a server issue because it's usually the cook not warming the food up enough.
Also, by you saying you "WATCHED" the cook heat it up shows that you want them to think you are at fault, WHY? If you are saying they warmed it up, then if it's cold, then you want them to blame you? I don't get it? Most people wouldn't lie about something like that I would think.
Once at Chili's, my husband literally had his fried chicken patty FROZEN just about. I couldn't blame our waitress. The kitchen staff didn't fry or heat it up long enough. It's not like she's going to stick her fingers on the chicken or something. For it to be frozen that cold, it wasn't just sitting, it was that the kitchen staff didn't properly warm up the food enough.
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JRW209
"we are not slaves."
OH YES YOU ARE! You are there to do my every little whim for my tip. YOU ARE FUCKING ASS LAZY TO SAY THAT, YOU REALLY ARE! YOU ARE THE SLAVE TO THE CUSTOMER JUST AS *I* WAS WHEN I WORKED AT THE DONUT SHOP/DINER for the customers when they tipped me. I wanted their money, I had to be at their beck and call for it.
"we are not mind readers"
That's why you ******************ASK****************** QUESTIONS RATHER THAN ASSUME ON EVERY SINGLE SOLITARY THING THAT GOES ON! You don't get my a refill without asking if I want that type of service. You don't get my water without my permission. You don't bring me my check without knowing I am done. You don't bring me ketchup without me saying it's OK with me to.
GOT THAT? If you do all of that without asking, then you are *********CONTRADICTING YOUR OWN LOGIC HERE********!!
If you can't read minds, WHY are you saying my blog is a joke? Obviously, if you can't read minds, you should always *ASK* what the customer wants. Not every customer is the same even at each table even.
"u have messed with the wrong group of workers"
WHY? Remember tips are *VOLUNTARY* unless you are in a large enough group that you have to pay automatic gratuity or if you choose to use a coupon that requires it. So in most cases, WE DON'T HAVE TO TIP! You servers are at OUR MERCY if you want our money to do every little thing we ask. That is why you are their slave.
"U will get what u deserve..and it aint flowers and sunshine"
Good service for a GOOD TIP. You will get what *YOU* deserve by getting CUT in front of because you aren't willing to do the right thing when you serve others by going in order, because you are too lazy and uncaring to do the job correctly!
No we are not slaves u are a moron..and yes i have had cold food but i dont complain...because if u want something done right do it urself..i dont spit in food ...because i dont think thats right...but it doesnt have to be restaurant related..karma will catch up to u for being idiotic on this blog...
Do u enjoy being hated? Do u really have nothing better to do with ur life??? Ur just? a bitter old woman that has no life..why dont u practice what u preach and get a serving job and see how it is??
JRW209
"No we are not slaves u are a moron."
You are if you want my tip, YES YOU ARE!
If you don't want my tip, then you aren't my slave, but you are other people's slaves you want their tip money from, YES YOU ARE!
Do you have to get the customers every little thing they ask? Sure you do, so you are their slave IDIOT MORON YOURSELF!
Why do you feel you aren't their slave if you want someone to *********VOLUNTARILY********** PAY YOU, HUH?
"and yes i have had cold food but i dont complain"
So you eat your food cold? YOU ARE DUMB THEN!
"because if u want something done right do it urself."
Don't agree, because I am not a good cook for example, so doing it myself would be much worse.
"karma will catch up to u for being idiotic on this blog..."
How am I being idiotic when *YOU* are?
Karma will catch up with you when people CUT in front of your turn.
"Do u enjoy being hated?"
You do obviously that you keep coming on my blog.
"Do u really have nothing better to do with ur life??"
Look in the MIRROR. You are on here too IDIOT!
" a bitter old woman"
No 35yrs old. That's not old the last time I checked.
" that has no life."
I have a life. That's why INSTANTLY you wrote back to me and why I waited my entire day of work as well as dinner as well as shower as well as store, etc. to write back because I don't have a life, WTF??? SERIOUSLY, YOU ARE DELUSIONAL!
"why dont u practice what u preach and get a serving job and see how it is??"
Because I have a job. I also don't want to work weekends, holidays, etc. I may have to work a couple of weekends at this job during the year, but that's it and I will get overtime for those.
You don't seem to get that I would serve as I am preaching. I wouldn't be unfair, uncaring, or lazy.
I also don't need to see how it is since I already know what it's like to have all of those bad things happen to *ME* as the customer therefore I would try my very best to prevent my customers from getting those things such as wrong prices, wrong food, etc. You haven't had a lot of the experiences as a customer as I have, so you have NO CLUE of HOW IT *FEELS* to be that customer with bad service, you just don't understand. Until you do, you won't know how to serve, you just won't.
Well i have a smartphone.... so i can respond faster...get up to date lady...and u just wouldnt last..there is way more to the modern restaurant than just taking an order..you have to see it from our point of view to actually know what im saying
I can relate to ur side because i am also a customer..u however are not a sever therfore have no back up for your words...so they are just that...only words
JRW209
"Well i have a smartphone.... so i can respond faster.."
That doesn't mean you have to respond right away. Obviously, you have no life to do that DUMMY! YOU ARE AN IDIOT THAT IS ADMITTING SO BY JUST MENTIONING THIS.
"get up to date lady."
I am up to date. I don't write many things on the iphone I have, because it's hard to. No wonder why you don't capitalize beginnings of sentences, because you write on the phone. I think it's annoying to write on it. I make too many mistakes.
"and u just wouldnt last."
Yes I would and you know it!
"there is way more to the modern restaurant than just taking an order..you have to see it from our point of view to actually know what im saying I can relate to ur side because i am also a customer..u however are not a sever therfore have no back up for your words...so they are just that...only words"
You don't get that I keep on proving I know how to do the job better. I was at a restaurant about a couple of months ago that just opened at that time 2-3 weeks before. We had this waitress that was dingy once again. They, for some reason, have the tequilas(this is a mexican restaurant) listed with the PRICES. I substituted this particular tequila that I wanted which was 25 cents cheaper than the one the drink I ordered came with. She charged me a dollar more for it. She made an excuse that this is what the bartender said. WTF??? Is she NEVER A CUSTOMER, SERIOUSLY? I had to actually explain again(NOT MY FIRST TIME THAT I HAVE DONE THIS AT RESTAURANTS BEFORE, but this restaurant was the first time I had been to it) that if you see a price on the shelf at a store, don't *YOU* go by the *ADVERTISED* price as a customer. Seriously, I had to explain this just as I did to others like a Hooter's waitress as well. Anyway, she also didn't know they had a thing called a floater, which I ordered that with a margarita. She charges me for an entire shot. I was there not even 2 hours even, but I knew more about how to ring something up than she did. I can't believe she made the excuse that is what the bartender said. FOR REAL! TALK ABOUT DINGY! I know how to ring something up, WTF DOESN'T ALL THESE SERVERS I HAVE MENTIONED, HUH? WHY am *I* having this issue time and time again that I am SMARTER AS A THE CUSTOMER EVEN IF I AM NOT A SERVER, NEVER HAVE BEEN, huh?
Also, why do I constantly see servers just bringing out food and not knowing WTF they are bringing me?
You are VERY WRONG! You just have NO CLUE of all the problems we have had, you just don't.
I don't have only words, I have ******************PROBLEMS IN MY SERVICE EXPERIENCES*********, which is ************A LOT*********** OF THEM and I MEAN **********A LOT**********!! I SEE HOW TO DO THE JOB AND EVEN PROVE IT TO SERVERS AS WELL AS MANAGERS!!
You just don't understand until you would be that customer, you really don't. You said you only had wrong things and cold food. You haven't been overcharged, we HAVE A LOT OF TIMES, LIKE AT LEAST 30-40 times probably by now, maybe more. You just have NO CLUE OF WTF you are talking about.
Ur reasoning isnt there haha really u think i dont have bad service?? I have had horrrrrible service..doesn't mean im gunna flip out and write a fkn blog about it..shit happens when u dont do stuff for urself..if u depend on other people to do stuff u will be disappointed time and time again ....so unless u change something ..ur gunna get the same results..its called insanity.. look up the definition
JRW209
You still never answer the question: "Do you really keep cold food, for real and don't send it back EVER?"
If you do keep cold food and not send it back, WHY?
"Ur reasoning isnt there haha"
It sure is with ALL of my bad experiences I learn things. I learn how STUPID servers are and how UNCARING they are about *YOUR MONEY*, but then EXPECT YOUR MONEY at the end called a tip. It's not supposed to be like that. It's supposed to be *EQUAL* caring when it comes to money, because remember, we don't have to tip in most cases.
"really u think i dont have bad service?? I have had horrrrrible service..doesn't mean im gunna flip out and write a fkn blog about it..shit happens"
Shit happens because of UNCARING, LAZY workers. Most don't "CARE" about what they are doing and are VERY *LAZY*.
"when u dont do stuff for urself..if u depend on other people to do stuff u will be disappointed time and time again .."
Not true in a lot of cases. We have had VERY GOOD, WONDERFUL service LOTS OF TIMES! Times when there wasn't ONE THING that had gone wrong and there have been MANY of times like that. Usually it's the servers I have requested at places we regularly go to that KNOW US that know what we want. We have had perfect service and near perfect service from strangers as well, just not as often of course.
"so unless u change something ..ur gunna get the same results..its called insanity.. look up the definition"
NO, because WHY is it we have had good service before even from strangers, huh? It depends on the *PERSON* that serves you. I could be at Denny's or IHOP or Waffle House and have the best of the best service. It doesn't matter WHERE it is or WHAT AMOUNT you pay, it depends on the *PERSON* if they are caring and not lazy or not.
And if i wanna respond right away what does it matter to u ...i do what i want with my down time..and yea i wont send stuff back all the time becausssssee..i know how it is to be a server...if i can see he or she is in a rush or seems to be having a bad day, im not gunna screw up their day more..and yea i have had them give me the wring bill for happy hour or whatever and i just bring it to their attention.. i dont get mad..im not being held hostage.. because i CHOSE to go to this establishment.. if i was in ANY kind of hurry i would not go to a sit down restaurant... i know how it is to be a server..things are done certain ways and when we get busy things change...example..if we are slow i take an order and then send it in..now if i get three tables at one time i take all their drink orders at once.. deliver drinks.. and then i go back down the line and see if they are ready to order..if not i go to the next one..that's the way i was trained and if i ask my general manager or the area director they will tell me thats the way to do it... so thats the way u handle those situations..ur welcome for the free advice..
JRW209
"And if i wanna respond right away what does it matter to u ...i do what i want with my down time"
It just proves you have no life other than writing me it seems, is all I was saying that you are just as bad as me almost except you seem worse at that you have no life even more than me.
"yea i wont send stuff back all the time becausssssee..i know how it is to be a server...if i can see he or she is in a rush or seems to be having a bad day, im not gunna screw up their day more."
So you don't care about yourself, but you are willing to pay a tip for that, WHY don't you care about yourself? Your feelings count too, not just your server's feelings. They aren't holier than thou compared to you REGARDLESS if you know how to be a server or not.
"and yea i have had them give me the wring bill for happy hour or whatever and i just bring it to their attention.. i dont get mad..im not being held hostage.. "
You are being held hostage if you were going to leave and are being made to WAIT to leave you sure are!
"because i CHOSE to go to this establishment."
That has ZERO, NOTHING to do with your server. The business is a business, it's not the *PERSON* serving you. We have had times when we have stiffed at Chili's for example, but they are far from common place. That doesn't mean the business as a whole was horrible. It just means that particular server was. You are dumb to say such a thing. The business has NOTHING AT ALL to do with what the server decides to do or in my case, NOT to do by not checking over what they hand you. If it's a real mistake, that's different, but a good 90% of the times, it's servers that DON'T compare the menu prices to the check prices, so those aren't mistakes, those are uncaring, lazy servers.
"if i was in ANY kind of hurry i would not go to a sit down restaurant... i know how it is to be a server."
Knowing how it is to be a server doesn't mean you have to be so slow that you make the person wait a long time if you don't have to as long as it's in a fair manner.
If they want a good tip, they should know people don't like waiting, DUHH!
"things are done certain ways "
Servers have the individual ways of serving.
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JRW209
"now if i get three tables at one time i take all their drink orders at once.. deliver drinks.. and then i go back down the line and see if they are ready to order..if not i go to the next one..that's the way i was trained and if i ask my general manager or the area director they will tell me thats the way to do it... so thats the way u handle those situations."
Just because your manager tells you to do something doesn't mean it's correct. Think about it. Let's say you get a $50 check on an $18.50 check. You go to the manager(let's say the bar is too busy right at that moment to get the change for something that large). He(let's say it's a he), gives you $1.50. You aren't going to correct them?
Why is that ********ANY*********** DIFFERENT than what you are doing, *******CUTTING********, DOING SOMETHING MORALLY WRONG, HUH?
It's impossible to get all the drink orders at once. It's one after the other STUPID ASS. We ALL have *****TURNS***** just as if I was to tap you on the shoulder while you were taking a table's order, would you like that? Do you think you should STOP in the middle of taking their order to get the refills I asked for? If not, then WHY you feel you should serve in a CUTTING MANNER, HUH? It's not OK in EITHER CASE. A good server would tell me to wait my turn. It seems you wouldn't. You would stop taking the customer's order and get my refills if that's how you want to serve everyone else in an UNFAIR manner. That's the way you sound. WE ALL HAVE *******TURNS********!
A good, caring, and *FAIR* server would get the first table's drink orders, tell the 2nd table "I'll be right with you all, I was just triple sat, so it may be a few minutes, I apologize." Go put the drink orders into the computer or any appetizers if they were ordered at the greeting or even if they fully ordered when greeted(except for dessert of course). Then they would go to get their drinks if it's something that wouldn't be from the bar. If not, as a server I would ask if they would want water while I would be greeting them if they ordered bar drinks, so then I would get those. As I would be back with their drinks, if they were ready to order, I'd take their food order and then go put their orders into the computer. If not, go to the 2nd table, get their drink order and possibly anything else they wanted to order, tell the 3rd table you would be right with them that I was triple sat and apologize for it. I'd go check on the 1st table's bar drink order if they ordered bar drinks and go bring them to them if they were ready. Then, I'd go put the 2nd table's orders into the computer and get their drinks. Then go get the 2nd table's drinks and see if they were ready to order if they weren't before. Get their food order. Go to the computer to put it in.
Then go to the 3rd table finally, profusely apologizing. I get their drink orders and probably their food order since they have waited so long. I'd go see if the 2nd table's bar drinks were ready before getting the 3rd table's drinks to them since they did order first if they ordered any. Then get the 3rd table's drinks if it's something I could get, if not, I'd have to wait for the bartender for their drinks. Yes, it could be 10 minutes or so later, but it's only *********FAIR********** to serve that way. If you were first, would you like your food and drinks delayed because of CUTTING? WHY do you see it *******ANY DIFFERENTLY********** than if I tapped you on the shoulder in the middle of you taking an order to get my refills, huh?
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JRW209 Continued:
It's NOT, cutting is cutting. I don't understand the manager's point of view, because this causes the first 2 tables to wait LONGER for their food and drinks by doing it you and your manager's way. Doing it my way gets the third table only annoyed not two tables annoyed. Also, you may say what if we were at the 3rd table. We have waited 10 minutes to get fully greeted(not just an "I'll be right with you all", but a full greeting) before, sometimes it happens.
See, any good manager would not let seating happen triple sat or even double sat. The customers should wait in the waiting area. There's no point to seat customers if you can't be there to serve them in a *FAIR* manner, WHY seat the people if you aren't ready for them.
Double and triple seating should NEVER happen. The hostess or host seats one person in one section and if that's the only section that is available for more seating, the hostess or host should make them wait in the waiting area for at least 3-4 minutes at LEAST, maybe 5 minutes even. Usually no one leaves if they have to wait 5 minutes for a table. Maybe 15-20 minutes, but 5 minutes most of the time no.
I don't care the way you were trained. You know what's right and what's not right. You know that's CUTTING the way you are serving, right?
The way I did it, sure if we were the 3rd table, we would have been pissed, but you know what, as I said before, WHY THE FUCK SEAT US? Seriously, being the 1st table once we waited 10-11 minutes to get 2 cokes at Outback. That's NOT GOOD SERVICE EITHER and it was UNFAIR service that we were seated first out of the 3 tables(2nd table had 4-5 people at it and 3rd table had 2 people), but our waiter took 3 minutes just to even get to us. The point is, WHY should *******THE FIRST PEOPLE********* have to wait the LONGEST WHEN THAT IS CUTTING, HUH?
If we were the 3rd table, we should have not been seated since they weren't ready for us. We waited for a table in order in which we came in, WHY serving should be differently done when NO WHERE ELSE EXCEPT ER(because it's LIVES you deal with there unlike anywhere else) does it any differently, huh?
Do you realize when you take a bar drink order or a food order of any kind, by you going straight the 2nd table, you are **********PURPOSELY********** DELAYING THE ORDERS FROM BEING MADE, HUH?
WHY can't you realize the LONGER YOU WAIT, THE LONGER WE WAIT FOR OUR FOOD AND DRINKS? Then servers say it's not your server's fault you wait a long time for your food and drinks, when in this type of case, it ****IS***** WHEN YOU SERVE BY CUTTING LIKE THIS!
Even Stef319 a Red Lobster waitress agreed with me, remember?
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JRW209
http://howtobeagoodserver.blogspot.com/2007/07/how-to-be-good-server-in-restaurant.html?commentPage=4
Stef319 said:
"In my opinion, MT, once an order is taken, it should be put into the computer IMMEDIATELY. Once my guests place their order with me, the clock begins to tick. They should be getting their apps 5-10 minutes after they PLACE their order, and their entrees should take between 20-30 minutes (where I work). You really should not start off a new table with an appetizer or dinner order on hold.
The guests who just placed their order (who are hungry) are watching you approach another table. You then have to build your rapport, go over the specials, and possibly answer questions. This can potentially be very time consuming and your guests are not going to appreciate the delay in your service. There are other times when it is acceptable to work all your tables together, but when you have a food order you shouldn't be doing this. The correct way to handle this is to approach the table (with the other tables' menus in hand) and acknowledge their presence, and tell them YOU WILL BE RIGHT BACK. Then you ring in the order, go back to the table, and then you can do your greeting, go over specials, answer questions, etc. Now you can take your time with the new table cause you know that your other tables' food is getting worked on by the kitchen. I know that this can be time-consuming but it really is worth it. Waste no time getting food orders in."
Did you notice Stef319 said the "clock begins to tick"? It's SOOOO FUCKING TRUE. You wait 3 minutes to put in my order for example, that means I could wait 10 more minutes for my food, because NOW at other computers other servers and bartenders have put in orders ******BEFORE******* OURS that went into the computer, especially if we ordered the same item, the same way, which is possible with my husband especially since he orders his orders as it comes.
You wait to put in the order, you are making us wait longer. Also, a margarita for example, you take my order, you go to 2 other tables, let's say one of your tables is asking you bunches of questions and asking for a bunch of things already. By the time you go put in my margarita since I was the first table out the bunch, it has been 3 minutes later. In that 3 minutes the bartender got 3 customers that want margaritas, but I ordered FIRST, yet, the bartender is going to make theirs first since they ordered first from him and he didn't know about my margarita since there was NO TICKET SENT.
YOU ARE MORALLY WRONG to let cutting happen.
I want you to tell me how is there any difference in me interrupting you taking an order vs. what you are doing, huh? BOTH ARE RUDE AND CUTTING. YOU KNOW THAT IS THE GOD'S TRUTH!
The manager you work for is stupid, because if he or she had a brain, she or he'd think about 2 tables rather than losing one table to waiting too long for their stuff. No one wants to wait 10 minutes for fucking cokes and should NEVER have to unless the server is serving other customers or something like that, but in that case, there should be a helper to help out whether it be a manager or something. 10 minutes for 2 cokes is truly UNACCEPTABLE service and it's UNFAIR since we were FIRST out of the 3 tables.
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JRW209
The way you handle the situation like that is what I said. While the 3rd table will be pissed at you, it won't be the 1st or 2nd table. All 3 tables are pissed at you doing it your way and honestly, you are making them stay LONGER, which is not your goal IDIOT! You want to make more tips, get them in and out as soon as possible meaning, don't rush them, but don't make them wait when they aren't supposed to be. You are making the food and bar drinks take longer by not going to that computer to put the orders in.
If you get soft drinks, it really shouldn't take too long as long as the syrups aren't out or something doesn't go wrong with that of course. Iced tea shouldn't take too long either unless they have to make more. Water shouldn't take long either.
typo
"$50 check"
I meant $50 bill, sorry.
Ive never had a complaint on the way i do things because im quick at what i do..u can speculate all u want and reference people all day but i make good money doing things the way i do them..so again ill say u have no idea what the hell ur talking about...ive been a customer and ive been a server...ive experienced both..so get some REAL experience..
JRW209
"Ive never had a complaint on the way i do things because im quick at what i do.."
So you get 20% plus tips EVERY SINGLE, I MEAN ********EVERY********* SINGLE TIME, huh? I doubt that very seriously. Plus, some people don't complain, did you ever consider that, huh? Plus some people tip based on they don't want spit or boogers in their food, not because they are 100% satisfied.
You aren't doing them as quickly as you could, even Stef319 agrees with me. It's the *GOD'S TRUTH* though. Every minute you decide without being called over or having any previously asked for items that you are doing putting another person's turns ahead of someone else, you loss time for that table.
You also PURPOSELY NEVER ANSWERED MY QUESTION:
WHAT IS THE FUCKING DIFFERENCE BETWEEN IF I TAP YOU ON THE SHOULDERS AS YOU ARE TAKING A TABLE'S FOOD ORDER FOR A COUPLE OF REFILLS VS. YOU GOING TO ONE OR TWO OTHER TABLE'S GREETING THEN OR GETTING THEIR FOOD ORDERS BEFORE PUTTING IN THE FIRST TABLE'S ORDER, HUH?
You are just PURPOSELY IGNORING THE QUESTION, because you can truly see that there *ISN'T* a difference and you know it. Cutting is cutting*******ANY******** WAY YOU SLICE IT!
ANSWER THE QUESTION, PLEASE!!
"but i make good money doing things the way i do them."
But you could make SOOOO THE FUCK SO MUCH MORE AND YOU KNOW IT! Like if a couple tips you 20%, they could have tipped you 25% if you would have been faster with their stuff. As Stef319 said, CUSTOMERS *****SEE***** YOU GOING TO THE OTHER TABLES. THEY AREN'T BLIND and if they have waited for a table like an hour, do you think they want their shit delayed, huh?
"so again ill say u have no idea what the hell ur talking about..."
Then why do servers agree with me, huh? I SURE THE FUCK DO, because it's the *****GOD'S TRUTH******* that you DELAY CUSTOMER'S ORDERS ON PURPOSE!
Why didn't you answer the question? Because you know that there's no difference in cutting while I go up to you while you are taking an order vs. while you go from one table to the next without putting in orders into the computer and going get the people's orders in the order in which they came in.
****YOU***** DON'T KNOW WTH you are talking about, because ******EVERY FUCKING SECOND COUNTS*****!! You go to the next table after I asked for the check that didn't call you over. They ask you a bunch of questions, that's taking *******OUR TIME****** AWAY FROM US ASSHOLE!
YOU ARE IGNORANT! I KNOW, because I am not so stupid like you to think that seconds don't count, minutes count to where as I said, the bartender now has 2 margaritas to make that MINE could have been *BEFORE* theirs, but because my asshole server(let's say that's you), purposely waited to put in my margarita order, because he was triple or double sat.
You are just punishing your own tips IDIOT! The longer the customers are waiting for their food and drinks, for sure the longer they are there IDIOT and you say I don't know what I am talking about, *YOU* sure don't and you know it!
"ive been a customer and ive been a server...ive experienced both..so get some REAL experience.."
But you said you only had cold food and wrong food, so NO, you have ********ZERO REAL EXPERIENCE********* compared to me. No overcharges, of course, most likely you never compared your menu prices to the check prices or even read your check to know if you were overcharged, have you as a customer?
I never said i randomly just put in order out of order i do it the right way but if i get a lil behind and get sat more than once in a few min then until i catch up i group orders..i can coordinate when my food comes out because thats what i do its my job..so who cares what u think i know im doing my job right..and no i cant make any more because im on top of all my tables if they need something i have it for them.. u dont know me and and you dont know a thing..oh and i can reference people too..uhh like the 300 people that have commented on here calling u a complete psychopath....
JRW209
"i do it the right way"
But it's not the right way and you know it.
"but if i get a lil behind and get sat more than once in a few min then until i catch up i group orders."
So cutting is OK to you in some instances, WTF???? IT'S ******************NEVER********** OK, GOT IT?
"i can coordinate when my food comes out because thats what i do"
But you can't make up for loss time IDIOT!
"so who cares what u think"
You do that you are on my blog IDIOT! Stef319 agrees with me and *HAS* done this job before.
You are mean to think that cutting should be allowed. I hope you get cut in front of, I really do!
"i know im doing my job right."
HOW? Cutting is not right. You haven't answered my question, so you truly know you aren't, admit that at least, huh?
"and no i cant make any more because im on top of all my tables if they need something i have it for them.."
YOU SURE THE HELL CAN! We have left extra money even after we have paid when servers offered us refills after we have paid even with leaving a couple of dollars of cash on top the credit card tip. Extra service = more money.
Of course you can ALWAYS MAKE MORE IF YOU ARE WILLING TO DO THE RIGHT THING BY BEING FAIR AND WORKING HARD.
"u dont know me"
I do in that you are a CUTTER and are too lazy to compare the menu prices to the check prices.
"and and you dont know a thing."
If I didn't, WTF do I keep proving servers and managers wrong huh?
WHY haven't you answered this question? :
What is the DIFFERENCE IN ME INTERRUPTING YOU TAKING AN ORDER VS. YOU GREETING 2 OTHER TABLES BEFORE PUTTING IN ORDERS,HUH?
I know MUCH MORE THAN THE AVERAGE SERVER AND YOU KNOW IT. I have even proved in my post to you with some of my experiences I have posted. That's only *SOME* of them. I haven't posted every bad experience.
"oh and i can reference people too..uhh like the 300 people that have commented on here calling u a complete psychopath...."
That's because they are like you, lazy and uncaring cutters.
If u tap me on the shoulder i would ask u to wait a minute..then i would get all three tables drinks and then answer ur question unless it had to do with ur drink...its not cutting.. there is no line.. just because u put in ur order first doesnt mean ur getting ur food first..things happen in a restaurant.. if u cant deal with it.. then quit
JRW209
"If u tap me on the shoulder i would ask u to wait a minute.
That's not answering the question. I asked you what is the *DIFFERENCE* in that if you stopped taking the customer's order to get my refills vs. Going to 2 other tables to greet them before putting in orders into the computer and before getting drinks for the customers at the first table as well.
"then i would get all three tables drinks and then answer ur question unless it had to do with ur drink...its not cutting.."
It's cutting to get all three tables drinks not in the correct order, it sure is.
It's not cutting in front of my turn if you get their drinks first, because they ordered first.
"there is no line.."
Doesn't have to be. Waiting for at table isn't a line, so isn't the DMV, but you go in the order in which your turn is.
Turns aren't always in a line IDIOT!
In a dr.'s office, you make an appointment. Since it's not ER, they don't go by priority, but by appointment, which is people's turns. It's not a line, is it? I mean obviously if there was someone that had an emergency, that's different, but in most cases if it's a normal visit, most of the time, you get your turn when your turn is next. There's no cutting.
What does it matter if someone is in a line or not to have a turn? When you wait for a table, you sure the hell aren't in a line. Some people are at the bar getting some drinks, some are outside, some are sitting down, some are just standing there, but there's no physical literally line, is there?
"just because u put in ur order first doesnt mean ur getting ur food first."
Of course not, but it means I will get my food quicker than if you wait *ANY* amount of seconds, minutes longer than necessary as far is goes in a fair manner.
"things happen in a restaurant."
But cutting doesn't have to happen. Going in order is what *SHOULD* happen, because you want to make the most money you can make. Making customers wait longer for their food and drinks as well as making them stay longer ISN'T GOING TO MAKE YOU MAKE MORE MONEY YOU STUPID IGNORANT IDIOT!
THE LONGER YOU WAIT TO PUT IN THEIR ORDERS, THE LONGER THEY STAY DUMBASS!
YOU ARE VERY IGNORANT! You have NO COMMON SENSE, DO YOU?
"if u cant deal with it.. then quit"
I can deal with it, because I request not to have that unfair cutter server again and give them a bad tip.
There are servers out there that WILL go in the order in which request came in.
JRW209
Oh yeah, I forgot to mention "Call ahead seating" they have at some chain restaurants. The customers aren't even physically there but get put their turn next on the list as long as they have a wait. We have at times said it was going to be around an hour wait and arrived 50 minutes later physically there. It's still our turn on the list, because they allow call ahead seating. It's all fair because ALL customers get a chance to do the same thing if they choose to.
The name thing is wierd...isnt it? Bet i Was right.So...since i'm right about that, i'm also positing that i am correct about the lies and the flirting. Here you are Spring, stuck in some shithole town, close to some shithole city, you have kept yourself up ( at least in redneck terms ) , but your hubby...not so much. Spring, one night, gets it...she aint getting any younger and her husband aint getting any thinner. However, Will ( a good friend of hubby ), he works out, he has a good job, he doesn't sport a mullet...Spring is interested and begins to flirt at weekend get togethers. Oh Will, you make the best BBQ I've ever had, Will, you are soooo funny, how does your wife keep you away from all the other women...you are the best.
This is where it takes a dark turn Spring. You/he seduce each other. A stolen kiss at a block part BBQ, a gentle squeeze in the kitchen, a goodbye hug that lasts just a little longer than it should have lasted.
I am disappointed in you Springs1, you are a church going, woman of God, I feel bad for your husband, he married you when you had nothing...married you for love...and now, when you have some money from an inheritance...you are sleeping with one of his buddies. That is just wrong. How dare you!
Spring, God is watching! You cheated, you coveted, you have broken your covenant with God...bad Spring...bad Spring...bad bad bad! Before you do these horrible things again, stay! Sit! Stay! Don't screw up again!
Tspiper
"The name thing is wierd...isnt it? Bet i Was right."
No, I just don't think that last post made *ANY* sense to speak of.
I am 98lbs. You don't WHAT HELL YOU ARE TALKING ABOUT!
This post doesn't even make *ANY* sense at all.
U really really really need to see something from someone elses view..i have with u..i am a customer on a very regular basis..u are so stubborn..why cant u realize that we work hard ( well most of us) and u are just a big complainer ..and i do have a life probably wayyyyy better then urs... its nice here in California we dont have very many of ur kind here..please dont ruin that by moving here..
Oh and by putting other people down does that make u feel big ?? By attacking a group of people online concealed by the internet make u feel like a big girl?? If u want to be successful in life u shouldnt put others down..u should try some uplifting things instead of calling everyone idiotic and retards and saying fuck you and all that..its just showing how immature u really are to be posting on here with such insensitivity and cuss words to make u feel like the bigger righter person..
JRW209
"U really really really need to see something from someone elses view."
YOU DO, since I am TIRED of getting the *SAME* {PROBLEMS} OVER AND OVER AGAIN!
An example, went to a restaurant on Saturday night, the other server that ran the food had NONE of the 6 condiments/pico de gallos I ordered.(2 ranches, 2 bbq sauces, and 2 pico de gallos). I AM TIRED OF THEM NOT *READING* THE TICKETS OR COMPUTER SCREENS by NOT *****CARING******* ABOUT WHAT THEY ARE BRINGING YOU! You may say "stop going out to eat then", but the thing is, I REALLY LOVE the food at restaurants and we do have good service a lot of times too, not just bad.
"i have with u..i am a customer on a very regular basis."
But you don't have the problems I have. You don't order the things I do. Do you order several condiments and extreme modifications on your orders? I DO, so the world of servers are LAZY about them. Sure, at times, there are REAL mistakes where they just forgot something, but 99% of the times I have problems, it's servers that DO NOT ****TRY***** TO GET IT RIGHT. Have you ever had 5-6 duh mistakes on a plate? I bet you haven't, I HAVE a number of times throughout the years. As I said, just this Saturday. The thing is, our waiter didn't try to earn his own money by just bringing that stuff out ahead of time. These were for nachos, a huge amount, which is why I ordered so much stuff, it's HUGE.
"u are so stubborn."
Do you blame me when I keep getting uncaring, lazy servers, huh?
"why cant u realize that we work hard ( well most of us)"
Do you do the following:
1. Do you compare the menu prices to the check prices?
2. Do you bring out soft drinks or tea or water BEFORE bar drinks?
3. Do you ask if the customers want refills or if they want that type of service?
4. Do you offer to bring out condiments ahead of time?
5. When you run another server's food, do you read the ticket or computer screen order and compare it to the food for obvious errors?
6. When you run another server's food, do you offer anything else like refills and do you ask if the food looks right BEFORE you leave the table?
7. Do you make sure there are no other overcharges like extra items, wrongly rung up items?
8. Do you write *EVERY* SINGLE SOLITARY REQUEST DOWN?
9. Do you make separate trips to do the right thing to go in order of TURNS?(we know you don't as you have admitted)
10. Do you warm up bbq sauce or marinara sauce if it's not warm to serve it warm for the customer or at least get the kitchen staff to do so?
11. When giving change, do you give exact change?
12. Do you get all the change without asking if the customers want change?
If you don't do *****ALL****** of those things, YOU DO NOT WORK HARD!!
You have to do ******ALL********* OF THOSE THINGS TO WORK HARD!
"and u are just a big complainer"
You don't see *WHY* I am, huh? I have EVERY RIGHT TO COMPLAIN because I am *WILLING* to pay for it, but at times servers are too lazy and uncaring to EARN IT.
"and i do have a life probably wayyyyy better then urs."
No you don't. I wouldn't want to not know my schedule everyday that I might have to work double shifts or work holidays. YOU ARE CRAZY IF YOU THINK MY LIFE IS NOT BETTER THAN YOURS! You can't make plans just as I couldn't when I worked at the donut shop/diner that I had to stay over my shift working double even almost triple 8hr shifts even.
"its nice here in California"
Earthquakes, gun laws that are crazy, NO FUCKING WAY would I want to live there.
"we dont have very many of ur kind here."
Hard working people, I know you don't have much of you out there.
"please dont ruin that by moving here.."
Don't worry, I won't *EVER* even visit California.
JRW209
"Oh and by putting other people down does that make u feel big ??"
NO, I am just telling it like it is, the GOD'S TRUTH!
It's funny how you had NOTHING to say when I PROVED to you that you wait YOUR TURN when it's NOT A LINE for a table. IT'S HILARIOUS, IT REALLY IS!
It's funny how you don't see that the entire world goes by turns except for the ER. It really IS!
"By attacking a group of people online concealed by the internet make u feel like a big girl??"
NO, I know what's MORALLY RIGHT unlike YOU CUTTER! I don't cut.
"If u want to be successful in life u shouldnt put others down."
But you are putting me down. You are saying it's OK to cut just because you are a server. It's NEVER, ********EVER******** OK TO CUT!!
"u should try some uplifting things instead of calling everyone idiotic and retards and saying fuck you and all that..its just showing how immature u really are to be posting on here with such insensitivity and cuss words to make u feel like the bigger righter person."
It shows how you aren't very intelligent to not acknowledge when you are wrong about the turns thing. WE ALL HAVE TURNS!
It's CUTTING what you do and it's MORALLY WRONG! WHY CAN'T YOU SEE THAT, HUH?
WHY CAN'T YOU SEE THAT YOU ARE DELAYING CUSTOMER'S ORDERS WHEN THEY WERE FIRST, HUH? WHY CAN'T YOU UNDERSTAND YOU ARE BEING ******UNFAIR******* AND A CUTTER, HUH?
JRW209
Oh yeah, I forgot one more on my list:
Do you AUCTION off food or drinks making the *CUSTOMER* do your job for you by telling you who had what?
If you do that, you are VERY LAZY of a worker and NOWHERE NEAR, NOWHERE NEAR a hard worker. Hard workers don't make customers do work!
How about this..im putting in an order for a table of 30..i just started..but another table i have didnt recieve silverware from the host and they have thier food..or have had their food for a couple minutes.. there is no one around i can ask to help me...do i tell them to wait more because i have to go in order of the tasks at hand..uhh no..so..screw ur cutting in line analogy.. there is no line in restaurants..if im getting something for one table and another table needs napkins im gunna get the napkins if its quicker..there are so many more examples that i need not get into it..the point of a server.. our job is to make sure the masses of guests are happy in general...unfortunately we cannot make everyone happy..if one table is unhappy and their food is comped but my total sales are 1500 ( which is a good good day for one server) my management would call my day successful.. because i made the restaurant money..so guess what im not serving just u.. im serving 7 tables at a time that think ( like you do) that they are the center of my attention..i have 50 plus things going on in my head at once..so since im a HUMAN BEING and not a computer i will make mistakes..but as long as the general mass of guests are happy then im happy..and most people dont notice who got what before who..and no one is complain out loud if i decide i want to grab two orders at once..and i know.u will focus on this segment..but if it works for the good of the restaurant and makes the general mass of guests happy then what is the problem?? Im doin my job the way i was told..so u can whine and cry and stomp ur feet because i took another order before putting urs in but in the end your gunna get ur food before theirs ....so why does it matter ..u came into a SIT DOWN restaurant.. not McDonalds..ur gunna WAIT..so why does it matter?? Ur probably mad cuz i make more money then u..i think thats what ur problem is.. yea ur mad because people pay us "LAZy" servers more than u in less time then u work all week..i can make more then u in a 30 hour week then u could in a 40+ hour week..dont hate..congratulate....acknowledge we hustle and just stop hating.. and California is wonderful..there are barely enough earthquakes to even notice and if ur scared of a little ground shaking then ur a wimp..gun laws arent bad.. we can still get anything anyone else can get..just takes a lil more seaching...the weather is wonderful..not to muggy and hot.. not too cold..we got everything u dont have...so be jealous...haha but stop hatin
JRW209
"im putting in an order for a table of 30..i just started..but another table i have didnt recieve silverware from the host and they have thier food..or have had their food for a couple minutes.. there is no one around i can ask to help me...do i tell them to wait more because i have to go in order of the tasks at hand..uhh no..so..screw ur cutting in line analogy.. there is no line in restaurants.."
First of all, utensils are a mistake if you wait until the food is ready MORON! You would be not cutting to get the utensils, because they were supposed to have at least ONE napkin and utensils when you greeted them or at least right after if they didn't have it. Also, there is a hostess or host you could ask to get them as well. The thing is, the utensils come first because that was supposed to be the FIRST THING they had at their table and *YOU* didn't notice it BEFORE you brought their food out, so that's *YOUR MISTAKE*, NOT ANYBODY ELSE'S. Since it's a mistake, it's BEFORE putting food orders in since that's a mistake.
Secondly, there is usually help like MANAGERS HAVE BROUGHT ME MY FOOD BEFORE, IT DOES HAPPEN because it's SO GOD DAMN BUSY!
Let's say you don't have any help, if they have their food for a couple of minutes, GEE, THAT *********ORDERED********** FIRST, so yeah, if there is anything wrong with their food you have to do it *BEFORE* you put the order into the computer. Now if they asked for something knew, you are bound to have someone else help you. Let's say HYPOTHETICALLY SAY every server is out with the flu and you are the ONLY server there, the hostess can still help out.
If the people had their food for a few minutes, you should have asked if they needed any refills or anything *BEFORE* you left the table. 99.9% of the time they aren't going to gulp their drink within the 2 minutes you are gone to go to check on them. The thing is, you are saying just going to check on them would be cutting, right? The thing is, since they ordered food first, going to check on them to make sure their food was right is not cutting. Now if they asked for something new after, as I said before, in the real world, you don't have that situation that a manager or hostess couldn't help you. Even someone in the kitchen could. I had a cook bring my food out at Chili's before, for real, a COOK when my burger had bbq sauce all on it that I didn't order. In other words, that's BS that they couldn't help you out.
Honestly, if it was me, I would make them wait for their refills and tell them that those people's orders came before theirs. Sorry. You may say I wouldn't like that if that were my table as a customer, well as I said most likely that could and WOULD NEVER HAPPEN. SOMEBODY A MANAGER OR SOMEONE(hostess, expeditor, etc. WOULD HELP OUT!
So your scenarios are stupid. ESPECIALLY the one about the utensils. That's something that's *YOUR* MISTAKE if you serve them food without it. Since that was BEFORE you even took the table of 30's order even, you would go get the utensils first.
What moron would serve food without utensils though? I am not saying you can't forget sometimes, but you have to act like the *CUSTOMER* YOURSELF as if *YOU* were eating.
Continued next posts:
JRW209
"there is no line in restaurants"
You're right, there are no lines. There are ***************TURNS**************** THOUGH AND YOU KNOW IT!!
WHY did I wait for a table if I could cut, huh? I WANT YOU TO TELL ME THAT, HUH?
If I waited longer for a table, I shouldn't have to wait longer than someone else that was after me for my drinks and ordering or my food(depending on what I order, but let's say if it's the same items, the same ways).
WHY Stef319 AGREES WITH ME, HUH? She's a server. WHY does she do the right thing? It's because she has MORALS and isn't being LAZY on the job like you are. She thinks about that the CLOCK IS TICKING. You aren't thinking about that.
Let's say we order when we are greeted if we are the first table out of 3, would you put our food orders after getting the drink verbal orders from the other tables or would you make us wait? I am just curious what you would do, because we have ordered when greeted before. If you would make us wait all the time to get the other orders, you are REALLY STUPID, because you could have our table faster if you put our orders into the computer first before you even go to the other tables.
Also, what if a customer that was triple sat that was first asked you to put in the order right then and there without going to the 2nd table, would you do it? Let's say they would say they were in a hurry.
".if im getting something for one table and another table needs napkins im gunna get the napkins if its quicker.."
It's not quicker for the table that wanted "SOMETHING" was it?
"our job is to make sure the masses of guests are happy in general.."
But who says you are making customers happy when you are cutting, huh?
"i have 50 plus things going on in my head at once"
They shouldn't be in your head at all MORON! They should be on that PAD OF PAPER, ALL OF THEM, ALL 50 OF THEM!!
The only thing that should be in your head is WHERE you wrote them.
"most people dont notice who got what before who."
YES THEY SURE DO! You are WRONG ABOUT THAT!!
So that makes it morally right because they may not notice it? FUCK YOU!!
That means you won't get as good of a tip if you make them wait longer than necessary STUPID!
"no one is complain out loud if i decide i want to grab two orders at once."
I didn't either OUT LOUD. NOBODY DOES OUT LOUD!
"if it works for the good of the restaurant and makes the general mass of guests happy then what is the problem?? "
Because you aren't making them the happiest you can make them by doing the MORALLY RIGHT THING. Plus, you don't see you are making yourself have less tables by doing what you are doing, because it's taking MORE TIME for them to get their food and drinks IDIOT? I don't understand HOW you can't see that, huh?
Table 1, Table 2, Table 3 all got seated one right after the other in that order 1, 2, 3. Table 1 orders their drinks and appetizer when greeted. You go to table 2 which has 4 people instead of just 2 people at table 1, get their drinks and appetizer orders, but they ask you questions too. You go to table 3, get their order fully because it's been a while. By the time table 1 has their bar drinks, it's already 10 minutes LATER. NOW DO YOU SEE WHERE I AM COMING FROM? Doing it the way it's supposed to go, that 1st table would have had their bar drinks by that time most likely.
By the time the 1st table gets their food, it's 10-15 minutes later by the time you put their food orders in. When you could have done that a lot faster doing it the way I am saying and getting them out faster. YOU ARE A MORON, YOU REALLY ARE!
"Im doin my job the way i was told.."
But that's not the MORALLY RIGHT WAY THOUGH and that doesn't mean it's correct. You know it's not.
Continued next posts:
JRW209
" because i took another order before putting urs in but in the end your gunna get ur food before theirs ....so why does it matter ..u came into a SIT DOWN restaurant.. not McDonalds..ur gunna WAIT..so why does it matter?? "
You are a MORON, *******BECAUSE I WILL WAIT **********THAT MUCH **********LONGER********* YOU FUCKING CUTTER IDIOT!! YOU ARE STUPID, YOU REALLY ARE!
I may wait 5-10 or more minutes doing it YOUR WAY, don't you get that?
I also may not get ours before theirs even if we ordered before the next table even if it's the same order the same way, because as I said before, we had a Red Lobster waitress that decided to hand off the tray 2 side salads for a couple that wasn't even THERE when we ordered our entrées instead of OUR food that was ordered first. YOU ARE WRONG ABOUT THAT!
I can't believe you said "why does it matter", are you CRAZY? EVERY SECOND COUNTS, THAT'S WHY, EVERY MINUTE, IDIOT!
" Ur probably mad cuz i make more money then u"
NO, because I wouldn't want to have your schedule.
"yea ur mad because people pay us "LAZy" servers more than u in less time then u work all week"
NO WAY I WOULD WANT SHITTY WORK SCHEDULES AGAIN WORKING DOUBLE, TRIPLE SHIFTS, HOLIDAYS, ETC. NO MONEY IS WORTH THAT!
"acknowledge we hustle"
When you answer those questions in my last post.
It's funny how you are IGNORING THEM, because you can't answer them that you do those, huh? The last one I bet you do auction off drinks and food making the customer tell you what they had if you took the order, huh?
ANSWER THE QUESTIONS IF YOU WANT TO PROVE THAT YOU HUSTLE BY TELLING ME YOU DO ALL OF THEM EXCEPT FOR THE AUCTIONING OFF ONE.
I bet you don't do those things(not counting the auctioning off food), so you don't hustle. Aren't I right?
Why is it that u need me answer questions about how YOU believe a server should work? Thats like saying i think a office worker should do a certain set of things to be an office worker..even tho i never have but i have watched u enough..and im not answering because "ur right" im not answering right away because i HAVE a life and dont have the time right now to go over a stupid list of what u think are qualifications for a good server...oh well i think a rocket scientist should do this or i think a cook should do this... i am neither a cook nor a rocket scientist therefore i have no opinion on the matter like u shouldn't have an opinion on something u have only observed and know little about..
Why is it that u need me answer questions about how YOU believe a server should work? Thats like saying i think a office worker should do a certain set of things to be an office worker..even tho i never have but i have watched u enough..and im not answering because "ur right" im not answering right away because i HAVE a life and dont have the time right now to go over a stupid list of what u think are qualifications for a good server...oh well i think a rocket scientist should do this or i think a cook should do this... i am neither a cook nor a rocket scientist therefore i have no opinion on the matter like u shouldn't have an opinion on something u have only observed and know little about..
JRW209
"Why is it that u need me answer questions"
To PROVE that you are *NOT* a hard worker, that's why.
"about how YOU believe a server should work?"
It's not just me that "believes" it, it's HOW IT SHOULD BE AND YOU KNOW IT!! WHO WANTS TO HAVE THINGS GO WRONG OR WAIT LONGER THAN THEY SHOULD BY GETTING CUT IN FRONT OF, HUH? I sure don't know anyone, do you?
"Thats like saying i think a office worker should do a certain set of things to be an office worker..even tho i never have but i have watched u enough.."
NO, because "watching" STUPID is like watching *******TV********** OR IN A MOVIE THEATER OR WATCHING A PLAY.
If let's say I served you in an office let's say at a car dealership where I ring you up area after your car is done. Let's say I give you someone else's papers in your papers not because I made a mistake, because I was busy texting so while I was serving you, I was also texting my husband. I even charged you wrong. I even delayed you for my text because I was being selfish.
Don't you think you could tell me *******HOW****** I WAS DOING THE JOB WRONG, HUH? Don't you think you could tell me how to do it better, huh?
*THAT* would be the same thing. What you said wasn't being *IN* the service at the office. What you said was WATCHING IT like on TV or a movie or a play.
What you said basically would be like me watching someone eat out rather than actually eating out IDIOT!! That is the truth and you know it.
Plus, there are many office jobs that do require *SOME* skill at least typing. I didn't say all, but most require at least a high school diploma or a GED to get an office job.
"and im not answering because "ur right" im not answering right away because i HAVE a life and dont have the time right now to go over a stupid list of what u think are qualifications for a good server"
But you can answer them. When you have time, answer them.
"oh well i think a rocket scientist should do this or i think a cook should do this... i am neither a cook nor a rocket scientist therefore i have no opinion on the matter like u shouldn't have an opinion on something u have only observed"
But I ******DIDN'T JUST "OBSERVE" IT IDIOT! Back before the year 2000, I just "observed" by watching people eat out on tv for the most part, rarely ate out before that time. I ate out before then, but not very often, nowhere near as often as now by a VERY, VERY, VERY, VERY LONG SHOT!
I am not just "observing", I am *IN* the service getting the wrong food, getting the overcharges, getting to wait longer for my turn by having servers CUT in front of our turn, etc.
Continued next posts:
JRW209
"and know little about.."
Then tell me ********HOW CAN I KEEP PROVING********WRONG******** SERVERS AND MANAGERS ABOUT HOW TO DO THE JOB AND THE MENU, HUH?
HOW do I know "little" about it if I can see how they are not trying to prevent the mistakes from getting to the customer, huh?
I KNOW MUCH MORE THAN MOST SERVERS DO AND YOU KNOW IT!
WHY do *I* know more than the servers, huh?
I mean, I see it all the time, my condiments are forgotten, WHY? Because my server could have brought them out ahead of time, DUHH! Usually it's from another server, but sometimes it's our own servers that mess up. The thing is, it's not a mess up. That's something you can do ahead of time by GOING IN THE ORDER IN WHICH TURNS GO.
I know much more than you think I know, because I keep proving managers wrong about their menus even.
I mean, for example, the time I went to Mugshots, NO ONE in the restaurant noticed that the menu had "ALL GOURMET SANDWICHES ARE SERVED WITH FRIES" except for *ME* and it was my *FIRST* TIME THERE even.
The waitress nor the manager knew the menu since I actually had to ****SHOW****** OUR WAITRESS AND THE MANAGER WHERE I WAS CORRECT ON THE MENU:
http://www.mugshotsgrillandbar.com/menus/Hattiesburg_To_Go.pdf
Now don't you think I know how to serve that you are supposed to know the *MENU* when you serve by comparing it to what you are ringing up? NOBODY ORDERS FROM A COMPUTER SCREEN OR HEAR SAY. They order from the WRITTEN PROOF!
What about the waitress at Andale I wrote about? She didn't know how to ring up the nachos, how to bring out the nachos, how to CHARGE us correctly, etc. She was a DINGY IDIOT!
How do I keep proving I know more than most servers and managers if I know very little, huh?
I want you to tell me what you think I don't know when I keep on SEEING what they *COULD* HAVE DONE, but didn't ******BEFORE******* THE PROBLEM GOT TO OUR TABLE!
Wrong side dish/Completely wrong food - If it was my server, they could have seen that in the kitchen with their written order and/or menu if I ordered it as it came.
Missing condiments, if it's on the menu and the customer didn't say they didn't want it, there should be some ramekins there *BEFORE* leaving the kitchen with the food. If you think you may not bring the food out, bring out the condiments ahead of time to avoid the forgetting them issue.
Bbq sauce on ribs, but was ordered it on the side. If *YOU* bring out my food if you are my server, you should have noticed that *BEFORE* leaving the kitchen with your written order.
Auctioning off food and drinks should NEVER happen. You should be writing down everything and comparing the written orders to what you are handing out. If you didn't take the order, no, you won't know who had what then. I am talking about if *YOU* are the server that took the order.
Overcharges - ANY WRONG NUMBERS on a piece of paper can be caught by your server since 99.9% of the times, your server brings you your check. Even if it's a wrong price, that's something my server should go to their manager about and leave me out of it. I am not there to make sure each price is correct. That's not why I chose to go out to eat. WORK for your money, it's not some right a tip! .1% of the time the check is brought out by someone else, that person is at fault, but the tip still should get hit though, because that person was part of the service, it's only fair. It's only fair that person be paid to bring me my check at least something.
Utensils, you should notice that when you greet the customers if they have a napkin and utensils.
I would like for you to tell me *WHERE* do you get I know very "little" from when I keep SEEING how to do the job BETTER than them as to what they did wrong that what they *COULD* have done to not have brought that issue to my table, huh?
Not once did a manager ever say "uh oh and make sure the prices match the computer" thats NOT my job.. i dont program the computer.. i dont even look at the menu..haha i dont need to..so ur guess is as good as mine when it comes to prices ..i think its ridiculous when the prices dont match the menu..really relate to u there..but to blame it on me...thats like blaming a paper jam on you..i know i know.. "THAT is NOT THE SAME YOU FUCkING MORON!" Thats what u will say but listen..i cant control ANNNnYYTHINg with the computer..or the menu...im not gunna carry this giant 8 page menu around with me either...screw that.."Well YOU Are JUST Lazy" also what u will say..but im not.. im not..in between taking a bunch of orders that included 700 ranches and a plethora of other things that my job requires..you want me to be a service tech for the computer as well? If u find something i would be more than happy to change it for you..the prices are ridiculous.. i understand who wants to pay 14.49 for a pasta..ill make that pasta at home and better! For cheaper...yea yea "im paying you for your slavery to me.. guess what im not ur slave..because a slave has a solitary owner.. you dont own ur server..the restaurant does..if u wanna say "no the guests do " well then..still..not a slave.. i have 11 tables..so try to fight for MY attention..its being spread 11 or even 13 different ways..between the kitchen and my managers as well..so try and do my job...one day when UR LAZy ASS is out of a job because ur office burnt to the ground and u have no formal education.. try and be like me.. cuz u know i aint a lazy ass i do my job and ill defend every server out there cuz we look out for each other..the other women in ur office probably secretly hate ur fkn guts cuz ur such a picky lil runt of a woman..u get no back up..its YOU against US and there are alot more of us..so be mad ur just a crazy old woman (oops 35) that cant do her womanly job ( cooking) because ur too LAZY to LEARN something.. like a personality or humility.. or patience.. or to gain some fkn wieght haha ( 100 pounds) are you kidding me hahah..oh and if u can prove ME wrong ill send ya a crisp 100 dollar bill cuz i make more than You!
JRW209
"Not once did a manager ever say "uh oh and make sure the prices match the computer" thats NOT my job.. i dont program the computer"
That *IS* your job, because it's your job to **********CHARGE************* ME CORRECTLY ANY WAY YOU CAN!
Answer this question:
How do *I* find it if I don't have********ANY******* COMPUTER********* at my table, huh?
I know how, I compare the menu prices to the check prices make sure they match $7.99 on the menu for the mozzarella sticks, $7.99 on my check, etc., etc.
You get a manager to fix it ************BEFORE********** YOU HAD ME THE CHECK YOU STUPID ASS, UNCARING, SELFISH, AND LAZY IDIOT! YOU ARE IGNORANT THAT HAVE TO TELL YOU HOW TO DO YOUR JOB. SEE, I KNOW HOW TO PREVENT A WRONG PRICE, YOU DON'T AND AREN'T WILLING TO *WORK* FOR YOUR MONEY TO *EARN* THAT PAY!
All you care about is *YOUR* MONEY, what about OURS?????
" i dont even look at the menu..haha i dont need to."
Menus change, whether it's prices or they decide to take something off the menu or put something new on, so YES, you *DO* need to look at the menu lazy ass IDIOT!
".so ur guess is as good as mine when it comes to prices ."
Corporate changes the prices before the newer menus get to the restaurant, sometimes months. Meanwhile, the manager can't even change the price themselves at corporate restaurants. They just deduct it at the end of the check like -$1.00 if it's a dollar overcharge.
".but to blame it on me...thats like blaming a paper jam on you."
Actually, it can be my fault. I have already put too much paper into the printer and it jammed IDIOT!
YOU ARE REALLY DUMB TO COMPARE SOMETHING THAT *IS* the fault of the person at times.
It is on you. Can you *READ*? Have you ever played the lottery? You can compare numbers right? $6.99 is not $7.29 right? You can tell the difference between a "2" and a "9" right?
The reason why the computer is not at fault is because the computer did not HAND me my check, a REAL LIVE HUMAN BEING THAT CAN *READ* DID that could have noticed that. Even if it wasn't my server, *ANY* server can notice a wrong price. That's just like any server that brings out the mozzarella sticks at Applebee's knows marinara comes with the item unless the ticket or computer screen order states the customer ordered it without the marinara.
You get it fixed from your manager is the point. IT'S NOT ******MY******* JOB SINCE I AM NOT EARNING A TIP, *********YOU HOWEVER ARE************ PARTLY FOR CHARGING ME CORRECTLY!! Its not just serving food and drinks that counts in the tip IDIOT. THE CHECK IS A HUGE PART OF THE SERVICE NITWIT!
".i cant control ANNNnYYTHINg with the computer..or the menu."
No, but you can control my check getting it corrected by your manager and if they refuse, you have money in your own pocket you can correct it with. So far though, NO manager has EVER refused to fix the issue, because by law they have to, otherwise, it's falsely advertising.
"im not gunna carry this giant 8 page menu around with me either...screw that.."
Ever heard of to-go menus? Also, I didn't say "carry" the dine-in menu, I said *GET IT from the hostess's stand when you are ringing up things or printing the check. I didn't EVER say carry it around with you idiot!
"."Well YOU Are JUST Lazy" also what u will say..but im not.. "
You are!
Continued next posts:
JRW209
"you want me to be a service tech for the computer as well?"
No, it's not a computer glitch IDIOT, it's the wrong price put in by corporate or a manager. Then the *SERVER* can notice this and get their manager to fix it *BEFORE* I get my check, NOT AFTER. It's not my job to baby-sit you on things you could have noticed yourself. You aren't illiterate or blind or need glasses I hope. That's what you are saying you need.
It's all about the server is supposed to give as perfect service as they possibly can by *********TRYING THEIR BEST******* and you are saying you aren't, so you are NOT A HARD WORKER. Don't you get what I am saying?
You can find a wrong price well before I even get my food like let's say it's an appetizer that's the wrong price, you can get the manager to fix it on my check well before check time. You don't have to wait until the end.
How do you think *I* find the wrong price? I compare the check prices to the menu prices. That's what *YOU* should be doing, NOT ME. I don't work there. I shouldn't know the prices better than you do. I don't mean by memory either, I mean by you not even *TRYING* to CHARGE me correctly.
In order for me to "CARE" about YOUR TIP MONEY, you have to equally "*****CARE********" about ours. WHY is your money HOLIER THAN THOU, OURS IS NOTHINGNESS TO YOU, huh? WHO THE FUCK ARE YOU that you think your shit don't stink that your money is more important than ours, huh?
" If u find something i would be more than happy to change it for you.."
You can't, unless you pay for it yourself. You can't go around changing prices. You have to get a manager to do that.
"guess what im not ur slave."
YES YOU ARE!! You are there to do as I ask you to do if you want my money at the end called a tip.
" you dont own ur server..the restaurant does."
Actually, we BOTH own the server, but I own the server more since I am paying for the service(the rest of the server's wages the restaurant isn't(here in Louisiana, servers make $2.13/hr).
So I own them MUCH MORE than the restaurant does. I am *PAYING* them to own them IDIOT! Now if I didn't pay up when tip time came, then of course I wouldn't own them. I am paying though.
"still..not a slave.."
Still you are. You are there to work hard. You don't work hard. You admitted that just now with your refusal to compare the menu prices to the check prices.
"..so try and do my job...one day when UR LAZy ASS is out of a job "
I would do SOOOO MUCH BETTER THAN YOU, because I am not lazy and uncaring like you are.
" cuz u know i aint a lazy ass i do my job"
You just admitted you were IDIOT!! YOU ADMITTED IT: "im not gunna carry this giant 8 page menu around with me either...screw that.."
THAT IS ADMITTING "I'M NOT GOING TO DO THE JOB." THAT IS LAZY NOT TO DO THE FULL JOB!
I bet you ask people if they want change huh? If you do, that's lazy.
"if u can prove ME wrong"
I already am and you know it. I already did.
Whenever u write me back im going take everything u say out of context..just quote random shit u say and be like uh look how stupid you! Haha i think arguing with u about this is entertaining.. no one ( besides u) is going to carry around any menu, unless they are new.. but sometimes not even then ..nothing u say is realistic.. u say all this stuff knowing the situation already.. if.it were like like MOST people would be great at their job..uh well in that situation i would go left instead of right...great u can observe a situation and find a solution... great problem solving skills after the fkn fact..ur a awesome example of how people are complete retards and are so self centered its nuts
JRW209
"Whenever u write me back im going take everything u say out of context."
No, you are just *******MADDDD******** I PROVED YOU THE FUCK WRONG!
It's funny how you had NOTHING to say about how I know to you "little about", because I just PROVED YOU THE FUCK WRONG I KNOW MUCH*******MUCH*****MORE THAN MOST SERVERS DO, even MANAGERS EVEN. HOW COME I KEEP KNOWING MORE? It's because I am not lazy as a customer even, much less if I were working there.
"no one ( besides u) is going to carry around any menu, unless they are new.. but sometimes not even then ."
I didn't say "CARRY" except for a to-go menu which is VERY EASILY done in your apron pocket.
I said when you ring something up or print the check, you go to the hostess's stand and you get a menu to do that job with IDIOT!
Again, you didn't *****READ****** my response to that, did you?
If no one will, they are LAZY AND UNCARING about the customer.
"nothing u say is realistic."
It sure is and you know it. You could do it if you wanted to bust your ass, but you admitted you don't.
"u say all this stuff knowing the situation already.."
Because I do. Because I *******PROVED****** I DO!
"great u can observe a situation and find a solution"
But I am not just "observing" the situation, I am actually *******GETTING******** THE PHYSICAL PROBLEM at my table that *I* am having to find the solution for them with my menu or if it's an obvious food error for my order, my memory since I didn't write my order down in most cases unlike most of them do at least write my order down, but they do have a ticket if they don't to compare the food to for obvious errors.
"great problem solving skills after the fkn fact.."
Because I can see what you are doing wrong as to *WHY* I got the problem at my table IDIOT!
Like a wrong price with you saying it's the computer excuse, I can see that means you are admitting you didn't compare the menu prices to the check prices like *I* ended up doing.
".ur a awesome example of how people are complete retards and are so self centered its nuts "
That's *YOU* that I had to actually **EXPLAIN*** that you can find a wrong price without a computer screen.
Where do u live?? Do u know how many times my manager makes other people feel "right" just so they will come back or that he doesnt have to comp their food...i will make people feel "right" as well.. doesnt mean u are we just say u are so 1) u will shut up and 2) u will come back and spend more money...u know little about this because u have NEVER been a server... "ohhhh ive had problems with the restaurant industry" what a joke..everyone wants to make their server a scapegoat.. ive had problems with my water pressure..doesnt mean i know how to be a plumber.. ive had problems with my dvd player..doesnt make a electronics person..u arent a server.. u have a mindset of a consumer that solve problems AFTER THE FACT..as in a 4 yr old can do that shit..im pretty sure real world problems u cant deal with.. like ur womanly duties of cooking and cleaning.. u probably suck at those ..so u are all mad at the service industry...damn u service industryyyyyy..haha i cant clean or cook so im gunna go to restaurants and critique servers.. ur crazy and ive showed this blog to people not even in the service industry and they think u are crazy..thats why u hide behind this blog..protection.. u would never call a server a fucking idiot and come back to that restaurant expecting great service..haha everyone would either give u horrible service on purpose or be extremely nice while talking shit on u in the back and possibly messing with ur food..have u ever wondered how many pubic hairs u have ingested? How much saliva u have as well..u must like that mmmm cuz down there in new Orleans they dont have as good quality control so there is a good chance someone has spit in ur food... keep being an asshole.. because.. whats that saying.. YOU ARE WHAT YOU EAT! Hahahahahahahahahahahahahahahah
JRW209
Isn't it funny how you said earlier I quote:
"not answering right away because i HAVE a life and dont have the time right now to go over a stupid list of what u think are qualifications for a good server..."
See, YOU *********LIED*********, YOU HAVE TIME and JUST DON'T WANT TO PROVE TO YOU I AM RIGHT ABOUT YOU THAT YOU ARE VERY LAZY AND UNCARING!! If you had time to write this post, you HAD TIME! YOU LIED, which I figured you would lie to get out of it.
"Where do u live??"
I am not telling you.
"Do u know how many times my manager makes other people feel "right" just so they will come back or that he doesnt have to comp their food...i will make people feel "right" as well.. doesnt mean u are we just say u are so 1) u will shut up and 2) u will come back and spend more money...u know little about this because u have NEVER been a server... "ohhhh ive had problems with the restaurant industry" what a joke"
But I *******PROVED********* THE MANAGERS WRONG, even *YOU*, because I posted the fucking menu WORD FOR WORD. YOU CANNOT ARGUE WITH *******WRITTEN PROOF****** IDIOT!!
I posted the menu for Andale' and for Mugshots. I PROVED YOU, the MANAGERS, AND THE SERVERS WRONG!
So *YES* it does mean I am right.
Also, I am right, because if I got the problem, OBVIOUSLY, any IDIOT can ******SEE WHY******* IT CAME TO MY TABLE. It didn't come by osmosis, it came from MY SERVER OR ANOTHER SERVER!!
"everyone wants to make their server a scapegoat."
Because they are MOST of the time at fault and you know WHY! Accept that you are supposed to not give me problems because *I* am ****PAYING****** YOU TO PUT **************FORTH EFFORT********* TO NOT GIVE ME THE PROBLEMS. I am talking about things you have control over only, not things you don't.
"ive had problems with my water pressure..doesnt mean i know how to be a plumber."
You have to take COURSES for that.
You don't need a course to bring my a burger and fries or charge me correctly IDIOT!
" ive had problems with my dvd player..doesnt make a electronics person"
You need SCHOOLING FOR THAT IDIOT!! YOU ARE DUMB! You don't need any schooling to be a server you FUCKING STUPID ASS IDIOT!!
A SERVER CAN NOT EVEN GRADUATE FROM HIGH SCHOOL EVEN and even not have their GED even. My mom served in a restaurant when she was very young. She didn't graduate from high school nor did she get her GED.
She also worked in a flower shop as well. No degree for that either.
"u arent a server"
But I KNOW MORE! WHY DO I HAVE TO KEEP SHOWING SERVERS HOW TO DO THEIR JOB, EVEN MANAGERS SO WE WON'T GET THE PROBLEMS, HUH? WHY O' WHY? Is it because I *****TOOK THE EFFORT****** TO **********READ********** THE MENU, SIGNS, AND COUPONS CAREFULLY, HUH?
"u have a mindset of a consumer that solve problems AFTER THE FACT..as in a 4 yr old can do that shit.."
A 4yr old can match numbers as well. Remember the memory game or Classic Concentration or Sesame Street "One of these kids is doing his own thing, come on can you tell which one."
It's called *******MATCHING******** as to how you know "$16.99 is not $17.29. A 4yr old can tell the difference in that.
So keep trying to prove me wrong when *YOU* are the only one LOOKING STUPID AND IGNORANT HERE, NOT ME!D
http://compare.ebay.com/like/200800034677?var=lv<yp=AllFixedPriceItemTypes&var=sbar
Here's a link above for the memory game. You might want to try it, because that's why you have to do to prevent a wrong price overcharge or undercharge except it's matching numbers instead of pictures of objects.
Continued next posts:
JRW209
"im pretty sure real world problems u cant deal with.. like ur womanly duties of cooking and cleaning.. u probably suck at those"
This isn't the 1950's "Leave it to Beaver", I don't cook. I do however VERY MUCH CLEAN. I vacuum every single week, clean up all the dishes that we do use(not much, but we still use dishes.) Dust every other week, sometimes every week it depends. Laundry 3 times a week. Iron as well. Dishwasher every other week usually I put the dishes away and dry them, etc.
I have to wonder if you cook and clean?
"so u are all mad at the service industry."
No, just the lazy and uncaring ones like yourself!
"haha i cant clean"
I clean all the time. I even shake my rug in my car after EVERY SINGLE TIME I GO IN IT EVEN. I am OCD when it comes to cleaning.
"critique servers"
I have EVERY RIGHT TO considering they RUIN OUR OUTINGS AT TIMES WHEN *WE* ARE ***PAYING**** TO HAVE CARING, NON-LAZY WORKERS WORKING FOR US. YES, WORKING ****FOR US******, because **WE** ARE PAYING THE TIP, NOT THE RESTAURANT!
"ur crazy"
NO, *YOU* ARE CRAZY to think you should get a good tip for being a CUTTER, BEING LAZY, AND BEING UNCARING!
"ive showed this blog to people not even in the service industry and they think u are crazy.."
WHY is that, huh? Maybe it's because it's NOT "THEM" that is going through it TIME AND TIME AND TIME AGAIN, isn't it?
"thats why u hide behind this blog..protection"
No, that's not why.
"u would never call a server a fucking idiot and come back to that restaurant expecting great service..haha everyone would either give u horrible service on purpose or be extremely nice while talking shit on u in the back and possibly messing with ur food."
I have told a manager telling them how STUPID it was of a server to do something. I have also said things around the bush like saying "It's common sense that you don't need training for this since you are a customer."
Kind of like when I have said before to a server "It's like when you go to a store on the shelf, do you go by the shelf price or the computer?" I make them feel stupid by saying that, but they DESERVE IT! They were UNCARING about OUR MONEY AND SELFISH ABOUT THEIRS!
I bet they felt stupid after I had to told them that. I told 2 servers that at least.
I may not be calling them a name per say to their face, but I am making them feel stupid in other ways and they DESERVE IT, because they are LAZY.
Most of the time, it's not mistakes, you have even ADMITTED IT HERE IT IS:
"..im not gunna carry this giant 8 page menu around with me either...screw that.."
That just PROVES that it's not a mistake when a customer has a wrong price. IT PROVES YOU ARE TOO LAZY, SELFISH, AND UNCARING TO DO THE JOB CORRECTLY, YES, CORRECTLY SO THE CUSTOMER DOESN'T HAVE TO DO YOUR JOB FOR YOU!
"..have u ever wondered how many pubic hairs u have ingested? How much saliva u have as well."
Probably none, but doesn't matter since I am not EVER *********SICK******** FROM IT IDIOT! SERIOUSLY, people think that it's so vengeful when it really, REALLY ISN'T if the person isn't sick. Like what is it going to do to me if the person isn't sick, huh? Also, even if they are, maybe if they have a cold virus I already had so I may not get sick. Ever thought of that?
Continued next posts:
"keep being an asshole.. "
YOU ARE BEING THE ASSHOLE TO THE CUSTOMER.
LOOK WHAT YOU SAID:
"..im not gunna carry this giant 8 page menu around with me either...screw that.."
YOU ARE BEING AN ASSHOLE TO THE CUSTOMER BY NOT ******CARING******* ABOUT THEIR MONEY NOR THEIR TIME, because you can get that shit fixed *********WELL BEFORE******CHECK TIME.
LOOK WHO'S CALLING *WHO* AN ASSHOLE!
I am a VERY NICE AND CARING PERSON!! I WOULD MAKE SURE MY CUSTOMERS WEREN'T OVERCHARGED ANY WAY I COULD NO MATTER HOW MANY THINGS I HAD TO DO TO GET THERE! I would do whatever it would take to do the job CORRECTLY!
Sure I'd make mistakes, but at least I would have TRIED, you DON'T! YOU ARE LAZY AND YOU SURE THE FUCK DON'T BUST ASS, YOU ADMITTED IT!!
HOW am "I" an "asshole" for being a caring person that I would bust my ass if I were a server, huh? I wouldn't do what you do. I would also not cut. I would think about my first table's feelings since they were first just like when they waited for a table. It's funny how you never mentioned that there isn't a line when it comes to waiting for a table, but it's in the order in which people came in(obviously not counting requests or if it's impossible to get someone seated such as a 2-seater booth is available, but a party of 12 needs to be seated, well of course they can't seat the 12 in that 2 seater). I am talking about normal circumstances you go in the ORDER in which you came in or called ahead in.
I would really like to know WHY you think "I" am an asshole when all I want is for a server to **********CARE************** ABOUT WHAT THEY ARE HANDING ME, HUH, which *******YOU SURE THE FUCK DON'T, YOU ADMITTED SO:
"..im not gunna carry this giant 8 page menu around with me either...screw that.."
GEE, THAT'S SO NICE OF YOU, NOTTTTTTTTTTTTTTTT!! So you don't care about our money, but we have to care about yours, *********SCREW THAT*********** ASSHOLE! FUCK YOUR MONEY!! YOUR MONEY IS NOT HOLIER THAN THOU COMPARED TO OURS! FUCK YOUR MONEY AND FUCK YOU!!
Haha struck a nerve huh?? U mad awww hahaha u mad hahaha..
JRW209
"Haha struck a nerve huh?? U mad awww hahaha u mad hahaha.. "
NO, YOU ARE! You are REFUSING TO ANSWER THOSE QUESTIONS AREN'T YOU?
I am not mad, I am just tired of the UNCARING servers that *ONLY* CARE ABOUT THEIR MONEY. WHY IS YOUR MONEY MORE IMPORTANT THAN OURS, HUH?
WHY do you feel that people should care about your money if you don't care about theirs, huh?
I'd really like to know that?
I never said i dont care about the guests money...i dont care about YOUR money because well u think ur ultra server when u just ultra suck..there is no way to know u can truly do something unless u do it!
To turn this back around at you..
"WHY IS YOUR MONEY MORE IMPORTANT THAN OURS, HUH?"
why are YOUR feelings more important that ours?
Why is YOUR experience more valuable than ours?
Why IS "your" money more important than anyone else?
and last off, why should we value YOUR opinion at all?
suitsme
To turn this back around at you..
"WHY IS YOUR MONEY MORE IMPORTANT THAN OURS, HUH?""
I have said it's *********EQUALLY****** AS IMPORTANT IF YOU EVER ******READ**** WHAT I SAID!
"why are YOUR feelings more important that ours?"
They aren't, but if you want our money, you have to consider ours ********FIRST********** BEFORE WE CONSIDER YOUR FEELINGS WHEN IT COMES TO NOT HAVING MONEY TO PAY YOUR BILLS.
"Why is YOUR experience more valuable than ours?"
Because we are *****************PAYING**************** FOR THAT EXPERIENCE AND YOU **AREN'T***, DUHHHHHHHHHHHHHHHHHHHH!!
Kind of like comparing a prostitute to the JOHN. The prostitute's experience doesn't mean shit, because she ain't PAYING, THE *JOHN* is, SAME FUCKING DIFFERENCE.
"Why IS "your" money more important than anyone else?"
I have said earlier, it's *************EQUALLY************ JUST AS IMPORTANT. It's a bit more important to an extent if you think about that we ********PAYING******** YOU, YOU AREN'T PAYING US.
So you all are at OUR MERCY if you want that money.
"and last off, why should we value YOUR opinion at all?"
It's not an opinion. Where do you get "opinion" from, huh?
You should value the customer's feelings, because ***DUH**** they have something ********YOU WANT CALLED TIP IDIOT!! You are at their mercy to get it.
JRW209
"I never said i dont care about the guests money."
READ AND WEEP, because YOU SURE DID BY SAYING YOU AREN'T ******WILLING TO TAKE THE *********EFFORT********** TO CARE ABOUT YOUR CUSTOMER'S MONEY:
"im not gunna carry this giant 8 page menu around with me either...screw that.."
Those are *********YOUR WORDS***** THAT PROVE YOU THE FUCK ***********WRONG**********!
You don't care about the customer's money if you don't do that.
You still NEVER ********ANSWERED MY QUESTIONS********* LIAR!!! YOU HAVE TIME, YOU JUST ARE MADDD I PROVED YOU WERE A LAZY ASS SERVER!!
how is not wanting to carry around the huuge 8 page menu make me lazy...where would i put this menu?? and the carside menu isnt even up to date...is that my fault too? is 9-11 my fault as well? was hurricane Katrina my fault to ??
1. Do you compare the menu prices to the check prices?
2. I think its easy to say that I know the menu and the prices well enough that I DO NOT need to carry a menu around but if I catch something on the check of course I change it
3.
4. 2. Do you bring out soft drinks or tea or water BEFORE bar drinks?
5. Umm I don’t think this is an issue…if I sat there and waited for drinks before doing basic stuff I would be wasting time…already can see that these questions are from a rookie or someone that doesn’t know shit haha
3. Do you ask if the customers want refills or if they want that type of service?
I ask people if they want refills because I don’t want to make any extra steps if I don’t have to aka being efficient
4. Do you offer to bring out condiments ahead of time?
If the meal needs them yes and napkins and plates and anything they need ROOKIE!!
5.When you run another server's food, do you read the ticket or computer screen order and compare it to the food for obvious errors?
We have quality control people that do that so we aren’t all standing there looking like uhhhhhhhhhhhhhh…..obvious things you would know if you worked in a restaurant
6. When you run another server's food, do you offer anything else like refills and do you ask if the food looks right BEFORE you leave the table?
Usually I am running another persons food with them because no one likes other people dropping off their food in our restaurant..quality service you would see this if you worked ina restaurant
7. Do you make sure there are no other overcharges like extra items, wrongly rung up items?
This question is a little silly..are you implying that I 1) put in the order with my eyes closed and 2) PRINTED IT WITH MY EYES CLOSED AS WELL..of course I look at this shit …ROOKIE
to be continued
8. Do you write *EVERY* SINGLE SOLITARY REQUEST DOWN?
Not only do I do that I also draw pictures of everyone at the table so in case I forget what the fuck they look like…
9. Do you make separate trips to do the right thing to go in order of TURNS?(we know you don't as you have admitted)
I do things that make sense at the time while being fair..now it doesn’t always end up fair but I try ..now I know that ur going to focus on this question cuz ur a stickler for this shit…but MOST of the time this is a non issue..i don’t even have to think about going in order..it just does but there are unknown variables that no one ( not even the all powerful Springs1) can anticipate ..which going out of order makes more sense..and actually makes the whole process faster..
10. Do you warm up bbq sauce or marinara sauce if it's not warm to serve it warm for the customer or at least get the kitchen staff to do so?
Also another non issue …I dunno what kind of restaurants u go to but WE KEEP THIS SHIT HOT IN THE KITCHEN<<<
ROOKIE…
11. When giving change, do you give exact change?
No..usually ill round up because counting change takes to long…and I get the change I end up giving to them back 90 percent of the time ..plus whatever they tip ..so yea rookie .. you may think im wasting my money but its faster than counting change sooooo …HA
12. Do you get all the change without asking if the customers want change?
AGAIN if you work in a (well run) restaurant you would know that they tell us to NEVER ASSUME that any change is ours…
So as you can see I do this stuff and I answered your rookie questions … so I know what im doing…
Heres a couple simple questions..
You drop off a check..they give you a credit card..what do u do now???? Duh duh duhhhhhh
How long do u have to greet a table??
(Don’t cheat)
Whats the difference between alcoholic beverages and non alcoholic beverages??
When someone orders a beer what are two steps that must be followed?
What is the proper way to take an order?
If given a credit card receipt and the merchant copy looks like this
Sale 45.64
Tip:7.00
Total= 51.64
..what do you do ?
What is the average time you have to “flip” a table?
If there is a problem at a table and you fix it and they say they are fine . what do u do ?
“No you don't. I wouldn't want to not know my schedule everyday that I might have to work double shifts or work holidays. YOU ARE CRAZY IF YOU THINK MY LIFE IS NOT BETTER THAN YOURS! You can't make plans “
Uhhhh obviously you have NOOOOO idea how a server schedule works…I have the most flexible schedule out there..and I make more than you!!! I go to school full time and work….i can get days off and still work 5 days. I can have weekends off and I can have holidays off..i work max 6 hours maybe 7 and I make more than you hahhahahaha…if I want I work doubles…and there are no “triples” haha fkn rookie …we don’t have to wake up at 6 am and we only stay late if it’s a weekend shift which makes even MORE money …
JRW209
"how is not wanting to carry around the huuge 8 page menu make me lazy."
As I said before, if you would actually ***READ*** this time, I said I do *NOT* expect you to carry a dine-in menu.
It makes you lazy that you didn't make a separate trip to go get the menu.
"where would i put this menu??"
As I said, you wouldn't put it anywhere. You'd grab it from the hostess's stand each time you put in an order(unless you truly know every single thing on the menu), each time you print out a check, etc.(I doubt you know every price listed on that menu.)
"and the carside menu isnt even up to date.."
Then obviously you would have to get the dine-in menu each time from the hostess's stand.
"is that my fault too? "
No, but you can at least TELL your manager that "Just to let you know the to-go menus aren't up to date."
Now, if the manager doesn't fix it, well OF COURSE you CANNOT CONTROL THAT!
"2. I think its easy to say that I know the menu and the prices well enough that I DO NOT need to carry a menu around but if I catch something on the check of course I change it"
So you mean to tell me you KNOW ***EVERY PRICE** on the menu, even when they come out with new menus, new items, huh?
I bet you don't remember every single price, do you truly remember every single solitary price?
I don't know ANY server that remembers ALL the prices listed on the menu. Some menus have anywhere from 80-200 items or more or less depending on the restaurant.
"Umm I don’t think this is an issue…if I sat there and waited for drinks before doing basic stuff I would be wasting time…already can see that these questions are from a rookie or someone that doesn’t know shit haha"
What does thinking about people's thirst of the people that aren't alcohol drinkers being a rookie? I have seen BOTH kind of servers, even from ones we have never had before that were GO-GETTERS that got our soft drinks or iced tea BEFORE the bar drinks were ready. I have also had LAZY ass servers that waited 10 minutes sometimes more minutes to get us our soft drinks or iced tea as well.
I was just curious if you made the customer's thirst your priority, which it sounds like you do from your response, which is GOOD.
"I ask people if they want refills because I don’t want to make any extra steps if I don’t have to aka being efficient"
GOOD, some servers are too lazy to come to ask us and give us refills without asking our permission first.
Some servers would disagree with you saying it's inefficient to walk over to your table to ask when 9 times out of 10 the customers do want refills of the same thing. I feel like you, that it's inefficient to get something for nothing. I also feel that a server shouldn't order for their customer and that the customer should be able to decide if they want a refill or not by the server asking rather than just bringing out something that may not be wanted.
I have sent servers back before. Like this one time at Red Lobster, our waiter got us refills without us or him asking us, which I asked him "Can I get a coke instead?"(I originally ordered a dr. pepper). He didn't say he was sorry for messing up either, just looked pissed. I felt it's not my fault he *CHOSE* to do something for nothing. That was HIS stupidness of wasting time so it was HIS fault he got sent back, NOT MINE!
Continued next posts:
JRW209
"4. Do you offer to bring out condiments ahead of time?
If the meal needs them yes and napkins and plates and anything they need ROOKIE!!"
HOW does it make me a "ROOKIE" if I know a server should do this, HUH?
Really, you should ask if it's OK to, because not everyone wants their condiments out ahead of time. I know, I have had some people disagree with me on my blogs or forums about this exact issue. You *ASK* PERMISSION "Is it OK if I bring those out ahead of time?" You may find out, some customers may say "no." I am talking about condiments, not napkins or plates.
"We have quality control people that do that so we aren’t all standing there looking like uhhhhhhhhhhhhhh…..obvious things you would know if you worked in a restaurant"
NO, *YOU* have it IN YOUR HANDS, so *********YOU************ ARE 100% RESPONSIBLE FOR THAT PLATE HAVING THE CORRECT ITEMS ON IT!
When the waiter that handed off a tray fried shrimp w/fries when my husband ordered crawfish au gratin w/baked potato, the *WAITER* *****ADMITTED***** HE GRABBED THE WRONG PLATE FROM THE KITCHEN and he also didn't compare his written orders to which table had what in front of us as he had our entrées as well as another table's entrées on the tray sitting on top the tray jack.
It doesn't matter if you have other people doing it, they make mistakes too. Their mistake doesn't have to be YOURS.
Let's say you run my food to me, but you aren't my server. You aren't BLIND or ILLITERATE that you can tell that if I have on my plate "fries", but I ordered onion rings, right? Well if the computer order or ticket is correct, you COULD HAVE PREVENTED that problem from getting to the customer, which makes it *******YOUR FAULT********** if the order was put in correctly by the original server that took the order. *YOU* LEFT ONE ROOM WENT INTO ANOTHER JUST LIKE IF YOU WERE AT YOUR HOUSE that you left with a scissors, but instead of left with a knife. SAME FUCKING THING! YOU ARE STUPID, ARE YOU?
YOU ARE LAZY WITH THAT! YOU JUST PROVED YOURSELF YOU AREN'T A HARD WORKER IN EVERY ASPECT, ESPECIALLY THE MOST IMPORTANT ONE IS THE ORDER BEING OBVIOUSLY CORRECT!!
You are uncaring and lazy. Do you like it if some other server is serving you that isn't your server bringing you the wrong item or forgetting a side dish or condiment? Obviously, you don't, so WHY treat others in that manner? WHY NOT CHECK OVER THEIR WORK? They aren't GOD. THEY MAKE MISTAKES TOO! You are supposed to catch it *BEFORE* it gets to my table just like the wrong prices, just like the wrong drink from the bar, just like if I don't have salt on the rim of my margarita that I ordered with salt if the ticket was correct. You can ask the bartender for the ticket if you didn't take the order.
"now it doesn’t always end up fair"
At least you are BEING HONEST FOR ONCE!! THANK YOU!
"but MOST of the time this is a non issue"
It is, you would see bigger tips if you would go in order, believe me, I don't know ANYONE that wants to wait longer for their shit.
JRW209
"which going out of order makes more sense..and actually makes the whole process faster.."
The process for the 3rd table, but not for the 1st table it's MUCH SLOWER. You just don't get that, do you?
I would say something like grabbing some extra napkins on the way giving a person's check, probably the customer won't notice an extra second worth, but food orders, YES they WILL, DRINKS, YES THEY WILL, WAITING TO LEAVE, FUCK YEAH THEY WILL, understand?
There's a HUGE difference between taking one second to grab napkins vs. holding up someone's food order for 5-10 minutes worth or holding up someone's bar drink order or holding up someone's soft drinks or iced teas or delaying someone from leaving like if they are on their lunch break or just want to leave.
I would say that example I said would be one of the ONLY things that would be a little acceptable. Handing food off a tray in the wrong order is NEVER acceptable even though it's on seconds, because that's FOOD ORDERS, which do get cooler by the minute. Plus, it's just unfair with that. Same thing with napkins. I didn't say I was OK with if Jane Doe asked for her check first and then as you pass by Joe Schmoe asked for some extra napkins that you should hand Joe Schmoe his napkins first. I still think you should hand it out in order, but grabbing the napkins on the same trip would probably not bother many people, but seeing you hand them to Joe Schmoe first would, understand? It's not right to hand things out of order. You can still do the right thing and hand things in the CORRECT ORDER out of COMMON DECENCY.
"Also another non issue …I dunno what kind of restaurants u go to but WE KEEP THIS SHIT HOT IN THE KITCHEN<<<
ROOKIE…"
Doesn't make me a rookie, because I have had a number of servers hand me even COLD from the REFRIGERATOR bbq sauce in ramkins.
Marinara as well was COLD from the refrigerator.
I have also had room temperature bbq sauce given at times.
"but its faster than counting change sooooo …HA"
That proves you are too lazy to count it.
Although I will say as long as you round up, I think you will make more money by doing so, especially if it's something like 95 cents, if you gave the customer a dollar, they'd probably appreciate that, but then again, because people hate coin change, you may make more by giving exact. I guess it depends.
"AGAIN if you work in a (well run) restaurant you would know that they tell us to NEVER ASSUME that any change is ours…"
I keep hearing servers all the time at restaurants asking if you want change. At times even when we paid with a credit card, when the credit card plastic holder thing was broken, we had at least a couple of waitresses ask that before.
If you read my how to be a good server blog, you will see that a waiter decided to keep 31 cents from our change rather than rounding up, he rounded hugely down, so not only did we stiff, but I also got the 31 cents back as well as reported the THEFT to the manager.
"So as you can see I do this stuff and I answered your rookie questions … so I know what im doing…"
NO, not with bringing out other server's food you sure don't. You are TOO LAZY and UNCARING to do the job correctly.
"You drop off a check..they give you a credit card..what do u do now???? Duh duh duhhhhh"
"You drop off a check..they give you a credit card..what do u do now???? Duh duh duhhhhhh"
Ring it up.
"How long do u have to greet a table??"
30 seconds to a minute to a minute and a half.
"Whats the difference between alcoholic beverages and non alcoholic beverages??"
Duh, non-alcoholic beverages don't have alcohol. Non-alcoholic could be anything from smoothies to virgin daiquiris to soft drinks to iced tea to coffee to hot tea to orange juice to milk to lemonade, etc.
JRW209
"When someone orders a beer what are two steps that must be followed?"
Bottled or draft, DUHHHH
Size and specifically what kind/brand like pale ale, wheat, light, Blue Moon, etc.
I also would ask (that's one thing my husband doesn't care for is the orange slice) if the customer wants an orange slice for blue moon.
I wouldn't just bring it just like not everyone wants lemon with their tea or water.
"What is the proper way to take an order?"
Let the customer say what they got to say, but ask SPECIFIC questions even ones that the menu has already(unless it is condiments on the side that doesn't affect the food that doesn't cost the customer more). For example, a burger order that the customer says they want the burger medium well. Ask if they want cheese or anything that comes on it as well "Do you want everything on the burger lettuce, pickles, onions, etc.?" Ask them "Are fries ok for your side dish." "How do you want your burger cooked" if they don't tell you.
Now if you are ordering let's say mozzarella sticks that come with marinara, which the customer orders just like this "I would like the mozzarella sticks with a side of ranch." If the restaurant doesn't charge for extra condiments, I would (NOT) ask if they wanted the marinara. They are paying for it. If they don't use it, they are paying for it anyway and it's on the SIDE, so if they don't want it, so what. I wouldn't waste my customers time that DO read the menu like I do. Now if they DO charge for extra condiments, OF COURSE I would ask if the customer would want both ONLY because there are a lot of customers that DO NOT know how to order. I know, I have taken people's orders at the donut shop/diner and a few here or there told me what they wanted on the burger, but didn't say "ONLY OR JUST" so they ended up getting ALL of the things that come on it. One time I did ask when someone asked for only 2 of the 4 items on the kastle type burgers and the lady did want all 4 (onions, pickles, mustard, and ketchup), but just didn't say. Others wanted ONLY or JUST but didn't actually SAY SO by ORDERING correctly. So basically, I would *ASK* if it's going to affect the food or cost more, but not ask if it's on the side if it's something extra, not eliminated.
Like I had 2 servers over the years assumed I wanted no bbq sauce on the ribs just because I ordered 2 sides of bbq sauce. There's a HUGE difference between changing the item vs. EXTRA. Some servers ask, some don't. One of the 2 times I actually said "extra" and one of those times the waitress doubted herself when she had our food on the tray before she put it in front of me. It does taste different when the meat has SOME sauce on it that's cooked because it's not as dry as just pouring all of it on without it being cooked. It's a HUGE TASTE DIFFERENCE that the bbq sauce is cooked into the meat. If she would have *ASKED* to clarify, I wouldn't have had to send it back.
I NEVER said "No bbq sauce on the ribs" NOR did I say "The bbq sauce "ON THE SIDE." I said "2 sides of bbq sauce and didn't change the item from the menu itself what it came with just like the mozzarella sticks. If they come with marinara, I didn't say I wanted ranch instead of marinara or substitute ranch for marinara or that I didn't want the marinara. I KNOW HOW TO TAKE AN ORDER, BELIEVE ME, I AM VERY DETAIL ORIENTED!!
"If given a credit card receipt and the merchant copy looks like this
Sale 45.64
Tip:7.00
Total= 51.64
..what do you do ?"
At the end of your shift you have to put in the credit card tips into the computer system.
Continued next posts:
JRW209
"What is the average time you have to “flip” a table?"
30-45 minutes.
"If there is a problem at a table and you fix it and they say they are fine . what do u do ?"
Apologize and if it's really major like a completely wrong order or raw food or something, you should ask the manager to get it comped.
"Uhhhh obviously you have NOOOOO idea how a server schedule works…"
I sure do that I see the servers that work on the weekend, so sorry, that's not the people I see all the time that can't go out because they are working. Now if they are working the day shift, sure they can go out at night, but sometimes people work double shifts which the boss makes them. I know, I have servers that told me that.
" I can have holidays off.."
SOME, but not all of them. Like Labor Day or Memorial day you may or may not be off, it depends on what kind of schedule you work.
a couple things..when u pick up a credit card..first thing u do is LOOK AT THE BACK OF THE CARD....some people put check ID..which in case ...you ask them for id....number 1 thing u do...so yea i care about peoples money AND identity ..
alcholic and non alcholic...the STRAW..non alcholic clear straw...alcholic blackstraw..first thing u look at ...dont wanna be giving a kid a alcholic beverage
first thing u do when someone orders a beer?? ask for their id if they look under the age of 35..
second ask what size or bottle/draft
proper way to take an order? the pivot system..start on ur left and work ur way around clockwise unless someone is not ready ...this is done so when u bring out food it can be set down in order without havng to auction off food...
the credit card question..u were off by a dollar and in the eyes of the restaurant u are stealing...look again..the figures dont add up right ..and you always do whatever is in favor of the customer..not yourself...so even though they put 7.00 when they did the math it was only a 6.00 tip...you just stole 1 dollar
and the manager question ...any problem u report to a manager..and u dont tell them to comp anything ..its to the manager discretion what gets comped..i do not tell my managers what to do...
so from answering these questions wrong u would of been fired for anyone of them if the customer was either under age or had a stolen card that you didnt check the id for or stole a dollar because you dont know how to add..yea ur server life was short lived...too bad ..but you did try ..better luck at dennys..hahaha
JRW209
"a couple things..when u pick up a credit card..first thing u do is LOOK AT THE BACK OF THE CARD....some people put check ID..which in case ...you ask them for id....number 1 thing u do...so yea i care about peoples money AND identity .."
Yes and no, that you care. You would get in trouble if you rung up someone else's credit card on someone else's transaction that wasn't theirs like if the customer was using a stolen credit card, it would be on *YOU* that you took it if you did, so it's mostly for that I feel protecting your ass first honestly, can you admit that, huh?
"first thing u do when someone orders a beer?? ask for their id if they look under the age of 35..
second ask what size or bottle/draft"
I forgot about the ID thing, probably because I am much older now, so I didn't think about that, but I do know about it. I was carded for the longest time because I look young for my age. At least until I was 30yrs old for sure, possibly past that maybe. I do remember in 2007 or 2008 being carded.
"proper way to take an order? the pivot system..start on ur left and work ur way around clockwise unless someone is not ready ...this is done so when u bring out food it can be set down in order without havng to auction off food..."
You didn't respond to my responses for that and it was COMPLETELY different than your thoughts about it as to what you meant.
"the credit card question..u were off by a dollar and in the eyes of the restaurant u are stealing...look again..the figures dont add up right ..and you always do whatever is in favor of the customer..not yourself...so even though they put 7.00 when they did the math it was only a 6.00 tip...you just stole 1 dollar"
I didn't add up the figures to notice. I thought you were just asking what a server does with it.
"u dont tell them to comp anything ..its to the manager discretion what gets comped..i do not tell my managers what to do..."
I had a waiter do it and the manager did it. One time(which I may have told this story to you before, I don't remember), a waiter forgot to put in our appetizer order into the computer. We ordered it when we were greeted when we ordered our drinks. Anyway, time went by, my husband felt like it was taking a while and asked our waiter about it. I was in the state of shock that the waiter handled it the CORRECT way. He admitted he forgot to put the appetizer order into the computer. He profusely apologized TWICE saying he was *SO* SORRY, which I couldn't believe he was so NICE about it unlike most servers don't even say they are sorry once, much less a "SO" SORRY nor would they offer you anything for free either. He offered us some chips n' salsa which was NOT free at this restaurant. This was not a mexican restaurant. Anyway, I told him we had ordered enough food that I would rather have something off the bill than more food. So he went to ask his manager to take the appetizer off, our waiter came back to tell us he wouldn't do it. I told the waiter, "Even if it's a coke off the bill, that's fine, that we just don't want anymore food." So he got us $5 off our bill, which is a good chunk of the appetizer, especially back then which was I believe in 2007 or so(prices were cheaper back then). So you see, you are wrong. You are supposed to when *YOU* fuck up, *****YOU******* ASK THE MANAGER TO COMP SOMETHING. YOU FUCKED UP!
So you are 100% WRONG about this. I mean if the kitchen people mess up, I guess it depends how, is it that the customer is a ridiculous picky ass sending their steak back 4 times which is NOT reasonable to give a comp for that to me that they are ridiculous or is it raw food that they could get sick from that would be very reasonable to give a comp for?
JRW209
To continue that story, we left 16% BEFORE the $5.00 discount. The reason why I didn't leave more, he wouldn't have learned and it was hugely busy as well as the most important reason, he HUGGED a woman he knew at a table as to why this happened. He got distracted by PLAYING on the job, so that's WHY he messed up our meal time. You can't replace our time no matter what you do, but the reason why he got an average amount tip was that he did what you should do. Most servers don't do that. They don't apologize, they sometimes even blame others or even the menu or the computer for their mistakes. They also don't ask for a comp for your inconvenience either. Even though at the beginning he offered something free, most servers don't do that. If he would have not apologized and would have not have offered us anything, he would have gotten stiffed. WHY? It wasn't a mistake. He had time to HUG someone, he had time to do his JOB! I don't feel bad for the lazy people, but since he was very apologetic and seemed truly sincere about that he felt bad he forgot about it and offered us free stuff, that's why he saved his tip essentially.
i like how u dismissed that stuff like it wasnt a big deal..all those things i just questioned you about are HUGE in the restaurant business..you would of been fired 4 or 5 times for your wrong choices..ur not thinking like a server springs....oh wait because ur not...haha oh and next time try not to leave such a long response to "i do not tell my manager what to comp" because well i dont ...its up to them whether i think they should or not doesnt matter...dont try to argue whether or not its right or whatever because this is totally out of my control..doesnt matter how many servers told you.."i had my manager comp ur food" guess what?? they asked ...we do not have any power over them..they hired us...soo yeaa...try and stick to what you do best...umm nothing ..thanks again for proving how unworthy of serving you are..i know this is your dream job...since you obsess about it constantly!!!!!!!
JRW209
"because this is totally out of my control."
It's not out of your control to *PAY FOR IT YOURSELF*, is it?
Actually we can get fired.
Its in the handbook..dont ask me why but we can..no comments on.anything else huh?? Oh cuz they didnt sell alcohol at the donut stand?? Pshh put a huge hole in ur dream eh?
JRW209
"Actually we can get fired.
Its in the handbook"
Maybe JUST AT *YOUR* restaurant you work at, because I have read on blogs where servers said they paid with their own money when they have messed up. I am serious here.
"Oh cuz they didnt sell alcohol at the donut stand?? Pshh put a huge hole in ur dream eh?"
Actually they DID sell BEER in *CANS* when they had video poker back in 1998 and part of 1999. The parish(in Louisiana we have parishes, not counties) I lived in passed a law sometime in 1999 to make it illegal to have video poker in that parish. When I started though back MLK day in 1998, they had it.
So YOU ARE DUMB! WE DID SELL ALCOHOL, just beer though. It's not a donut stand. We sold food just like a Dunkin Donuts. Have you looked a Dunkin Donuts menu lately? They sell lunch and breakfast food that is MUCH more than just donuts.
JRW209
"Actually we can get fired.
Its in the handbook"
Here's a link to prove you wrong that not EVERYWHERE it's like that:
http://m.fark.com/comments/7336752/Welcome-to-House-of-Pretension-I-am-Jean-Paul-your-waiter-Todays-specials-include-carpaccio-of-Maldivian-yellow-fin-tuna-free-range-organic-brown-wild-duck-breast-stuffed-with-Israeli-pearl-couscous-a-25-tip?startid=79495805&from_page=main
jeaux65 said:
"One night the grill went out and it took the cook around 45 minutes to fix it. I felt bad for the family still waiting on their food, so I paid for their meal out of my tips for that day. It came close to $40, pretty much all of my tips."
Great..but you know from my questions u wouldnt make it as a server..
JRW209
"Great..but you know from my questions u wouldnt make it as a server.."
YES I WOULD and you know it. It's called TRAINING. I would still have things that I would need training on just as a lot of servers that have served us needed some since they had NO COMMON SENSE to speak of and you know it.
Im.pretty sure u said u would out serve me plenty of times..im pretty sure id whoop ur ass at serving 24/7 and YOU know it.. go back to ur donut shop and eat something haha
JRW209
"im pretty sure id whoop ur ass at serving 24/7 and YOU know it.."
NO, you know it that I know more than you do about what happens at the customer's table since you haven't actually *EXPERIENCE* these issues we have.
Ive proved u wrong just admit defeat
I am very intrigued by your blog. though I think you are a little too picky, I think your principles are absolutely correct. I live in Canada. I travel frequently for work. minimum wage in my country is around 9 to over 10 dollars per hour. (no difference whether you are a server or not minimum wage is minimum wage pretty much, not much difference.) cost of living is more or less similar to major cities in America. these days, I find it more and more ridiculous how servers expect and feel entitled to a tip even if they spent the whole time texting or flirting with guys in the restaurant. I have too many times heard servers complain how they only made 80 bucks after tip out with wage on a slow monday evening and that anyone who tips less than 15 percent tip should not be allowed to eat out. this is after working 4 hours or so. These uneducated, ungrateful people think that they are entitled to more than 20 dollars an hour for doing less than the bare minimum. I have heard a server call me cheap for tipping 15 percent for having to get my own utensils, and water. she was not concerned about me trying to get her attention to get these items, and all she did was bring me the food, and felt that she had to let out a comment when I was putting on my coat. Im sorry that she did not get more than that, and my tip affected her 25 dollar an hour pace.
Half the times the food isnt exactly as I ordered it and I am not a picky eater. So I just eat it without saying anything. the fault is with me too i guess, I should say something if something is wrong, but I really don't like to bother with this kind of stuff and quite frankly, I would like to spend my time eating and having a conversation not complaining about the food or the service to a manager. after reading your blog, I'm going to start complaining.
I still tip no matter what and I'm beginning to think that I'm an idiot for doing so. I'm telling these people that they deserve a tip no matter what. the service will never improve. more and more servers will insist that they are so poor and think giving bad service still entitles them to a good tip. if you are so poor, how do you own iphones and such nice things? I certainly don't.
getting a few things wrong still deserves a tip, but downright ignoring your customer because you are too busy socializing does not. this is just rude.
I get that american servers are in a tight spot which is why I tip more generous there. I never once had bad service in America. I haven't eaten there that as much as i have here, but enough to know that servers really impress me there compare to Canadian servers. I have come across some unbelievably horrible servers traveling from city to city in Canada. It is clear that my expectation of good service is very low compared to yours, yet it often pisses me off to receive shitty service. that tells me a lot about services I should be receiving for my generous tip.
I mean, I don't know how American servers live on 2 bucks an hour without tips. Canadian servers certainly can't whine about not getting a tip for shitty service, if you don't care about giving me service, you don't care about my tip. You can live on 10 bucks an hour just fine. A lot of people do, and if you don't care about your job, which is to serve people, then be prepared to live on minimum wage alone. again, this only applies to servers in my country, I would never not tip in America no matter how bad the service. I just don't have the heart not to and honestly, your servers and restaurants are great.
a few things that us customers should do as good manners or just being a decent person:
- try stacking up your plates neatly and wipe up big food pieces you might have spilled on the table. its just nice and you are not doing much anyway.
- don't expect everything to be perfect, we are not perfect, don't expect them to be. If they do their best with what they have, then that is a job well done and you should tip accordingly.
- what i mean is if the restaurant is packed, don't expect prompt, perfect service. I have no problem getting up to get my own water or side plates if i see them and I can see that the server is running around in a packed place. However it is completely different if i do this when they are too busy texting god knows who.
- if you bring your kid who is spilling food everywhere on the floor because he or she is still learning to pick up his own food, clean it up your damn self afterwards or tip the server generous amount extra for their troubles. I hate it when people do this and servers no doubt don't like it.
- if it takes ya 10 minutes just to order something, consider ordering something else or eat elsewhere or eat at home. It really isn;t attractive, I would never date a guy who does this, I mean I would walk out on him. I once broke up with a guy because it was such a hassle to eat out together. he didn't eat onions, cilatro, parsely, and seafood. He wasn't allergic, he just didn't want it anywhere in his food. As a person who eats everything, this annoyed me immensely.
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"though I think you are a little too picky"
I have *EVERY* right to get what *I* want for *MY* hard earned money, so does EVERYONE, including *YOU*!
"I'm beginning to think that I'm an idiot for doing so."
You are, because you haven't ever thought about "POSITIVE AND NEGATIVE REINFORCEMENT?"
When you get punished like when you are in school or jail, most people *LEARN* from it not to continue to do that behavior anymore. If you pay someone no matter what, they will think that behavior is good and continue to do the bad behavior, because there were no consequences like getting no tip or a bad tip.
"- try stacking up your plates neatly and wipe up big food pieces you might have spilled on the table. its just nice and you are not doing much anyway."
I DO THAT FOR MYSELF to get them out the way and so the server isn't in MY WAY taking dishes with their arms in front of me.
Now, no customers shouldn't have to do that though, because the server is getting paid to do that from the tip.
"don't expect everything to be perfect, we are not perfect, don't expect them to be."
Sorry, but if I went to a restaurant and expected things to go wrong, WHY GO? Sorry, but there's no point to going if I won't expect things to get well. Nobody is perfect, but they CAN do a perfect job and we have had it done PLENTY of times before. It happens.
"If they do their best with what they have, then that is a job well done and you should tip accordingly."
Not if they don't apologize for their mistakes. I don't care if they did try their best if they weren't nice. They have to have KINDNESS in their hearts for us to give back that in the tip. Being nice is a 2-way street. You tell them nicely about the mistake, even saying "Thank you" when they fix it, but no apology as far as when the mistake was THEIR fault. WHY? They think we will tip less if they admit fault, but we already know who is at fault when it's something really obvious. I give extra to servers that are nice about mistakes that aren't even theirs by apologizing. It shows they are nice people.
"what i mean is if the restaurant is packed, don't expect prompt, perfect service. I have no problem getting up to get my own water or side plates if i see them and I can see that the server is running around in a packed place."
I sure do. If I am tipping, I am not going to get up to get things. WHY TIP THEN? What is the tip for then?
"if you bring your kid who is spilling food everywhere on the floor because he or she is still learning to pick up his own food, clean it up your damn self afterwards or tip the server generous amount extra for their troubles. I hate it when people do this and servers no doubt don't like it."
100% disagree that ANYONE should pay for something they don't receive. What I mean by that is once you have left the restaurant, if there was a mess when you left, you aren't benefiting from that since they would clean that table for the next customer or upkeep of the restaurant anyways, so it's not for *YOU* personally, so sorry, NOBODY should do this *EVER*! It's paying for things you don't receive. SERVICE is what the tip is for, so if you aren't there anymore, you shouldn't pay more for something you aren't there to receive anymore, DUHH, it's only *FAIR*! The restaurant pays the servers $2.13/hr to do that cleaning up after the customers have left.
What I feel should happen is the parents should or could clean up after their kids rather than paying more for something they won't receive.
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"- if it takes ya 10 minutes just to order something, consider ordering something else or eat elsewhere or eat at home. It really isn;t attractive, I would never date a guy who does this, I mean I would walk out on him. I once broke up with a guy because it was such a hassle to eat out together. he didn't eat onions, cilatro, parsely, and seafood. He wasn't allergic, he just didn't want it anywhere in his food. As a person who eats everything, this annoyed me immensely."
WOW, you probably won't *EVER* find a man, seriously, you are TOO PICKY with dating. You are a HYPOCRITE! I may be picky with food and service, but you sure are picky with dating that you can't accept a picky eater. WHO GIVES A SHIT if someone is picky or not with food? SO WHAT? That doesn't bother me ************ANY************ if my husband would be just like me, it would have been fine with me. That doesn't bother me.
That's why me and my husband are going on 11 yrs, you decide to end a relationship over something so TRIVIAL AND STUPID ASS! I hope you like being alone, because you sound like you want to be MISS PICKY HYPOCRITE YOURSELF THAT NEEDS TO LOOK IN THE MIRROR! HYPOCRITE YOU ARE, WHAT A HYPOCRITE!
You telling me I am too picky, WOW, YOU NEED TO LOOK IN THE MIRROR! I could care less if someone is a picky eater or not. That is so trivial.
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